Law professor Osagie K. Obasogie interviewed a series of people who had been blind since birth about their understanding of the concept of race. Counter-intuitively, he found that race was as meaningful to them as it was to sighted people and that their descriptions and biases were largely in line with cultural norms. The article includes really striking quotations from the interviewees and what Obasogie describes as an “empirical assessment of the metaphor of colorblindness.” He’s also published a book based on the research: Blinded By Sight.
In this three minute interview, he explains some of his findings:
In fact, while the press has illuminated terrible labor conditions in the supply chains for iPhones and iPads (with the most recent revelations coming via China Labor Watch’s report on Pegatron sites where the “cheap iPhone” is in the works), sales of these products in particular have soared, and now account for the majority of the company’s revenue. Apple has jockeyed with ExxonMobil for the world’s most valuable company over the last few years, and currently stands second to the oil giant with $413.9 billion. Remarkably, Apple amassed $156 billion in revenue in 2012 without being the industry leader in any of its product sectors (in terms of unit sales), due to the very high profit margins on iPhones and iPads.
How does Apple maintain this economic dominance in light of negative press that should be bad for its bottom line? How do we, the highly educated consumer base of the company, remain invested in Apple products when work conditions in China and the clever skirting of tax liability grate against our progressive sensibilities? As a sociologist who focuses on consumer culture, I suspect that it is Apple’s brand power that keeps us eating its fruit, and the company afloat. With its iconic logo, sleek aesthetic, and promise of creativity, excitement, and greatness embedded in its products and message, Apple successfully obscures its bad behavior with its powerful brand.
“Emotional Branding”
Marketing and branding experts describe a brand as a vision, a vocabulary, a story, and most importantly, a promise. A brand is infused throughout all facets of a corporation, its products, and services, and is the ethos upon which corporate culture, language, and communication are crafted. A brand connects the corporation to the outside world and the consumer, yet it’s intangible: it exists only in our minds, and results from experiences with ads and products.
To understand Apple’s brand and its significance in our contemporary world, I have embarked on a study of the company’s marketing campaigns. I started with a content analysis of television commercials, and with the help of Gabriela Hybel have analyzed over 200 unique television spots that have aired in the U.S. between 1984 and the present. One of the key findings to emerge is that Apple, and the ad firms it contracts with, are exceptionally talented at what the marketing industry calls emotional branding.
In his book named for this approach, Marc Gobé argues that understanding emotional needs and desires, particularly the desire for emotional fulfillment, is imperative for corporate success in today’s world. After studying Apple commercials, one thing that jumps out about them is their overwhelmingly positive nature. They inspire feelings of happiness and excitement with playful and whimsical depictions of products and their users. This trend can be traced to the early days of the iMac, as seen in this commercial from 1998.
An iPod Nano commercial that aired in 2008 takes a similar approach to combining playful imagery and song:
In a more recent commercial, actor and singer Zooey Deschanel, known for her “quirky” demeanor, performs a playful spin on the utility of Siri, the voice activated assistant that was introduced with the iPhone 4S in 2011.
Commercials like these — playful, whimsical, and backed by upbeat music — associate these same feelings with Apple products. They suggest that Apple products are connected to happiness, enjoyment, and a carefree approach to life. To tip the sociological hat to George Ritzer, one could say that these commercials “enchant a disenchanted world.” While Ritzer coined this phrase to refer to sites of consumption like theme parks and shopping malls, I see a similar form of enchantment offered by these ads. They open up a happy, carefree, playful world for us, removed from the troubles of our lives and the implications of our consumer choices.
Importantly, for Apple, the enchanting nature of these ads and the brand image cultivated by them act as a Marxian fetish: they obscure the social and economic relations, and the conditions of production that bring consumer goods to us. Now more than ever, Apple depends on the strength of its brand power to eclipse the mistreatment and exploitation of workers in its supply chain, and the injustice it has done to the American public by skirting the majority of its corporate taxes.
Nicki Lisa Cole, Ph.D. is a lecturer in sociology at Pomona College. She studies the connections between consumer culture, labor, and environmental issues in global supply chains. You can follwer her at 21 Century Nomad, visit her website, and learn more about her research into Apple here.
This month I enjoyed a lovely week with my mother and step-father, during which we drove down to Key West, FL. Flipping through the tourist book in the hotel, I was surprised to see this:
I’ve been writing for Sociological Image for over six years now and, as a result, it takes a lot to shock me. Well, you got me, Ripley’s! I did not know that we were still marketing racial or ethnic others as “oddities.” At least not this blatantly.
The women who have historically practiced this neck lengthening illusion (what you are seeing is a depressed collar bone, not a longer neck) are a Burmese ethnic minority called Kayan or Padaung. As late as the early 1900s, Europeans and Americans were kidnapping “Giraffe-necked women” and forcing them to be exhibits in zoos and circuses. Promotional materials from that era look similar. Here’s an example:
I knew that Westerners still traveled to the communities where Kayan people live to see them “in their natural habitat” (sarcasm) and I’ve argued previously that this is a case of racial objectification. I had no idea, however, that we still featured them as grotesque curiosities. Ripley’s Believe It or Not!: “Proudly freaking out families for over 90 years.” Taking that tradition thing really seriously, I guess.
Sorry for the spoiler! The gaze in the Wacoalcommercial below, sent in by Kathe L., dances all over the body of a lovely young woman, focusing especially on the curve of her breast alongside the lace of her bra. She slowly removes her make-up and disrobes, only to reveal a male body underneath. The message? A push-up bra so good it can even give men breasts.
I wonder what y’all think. Does this queer the body? Is there a transgressive identity behind the gaze? Or is it just more gimmicky advertising based on normative expectations? Both?
Gender job segregation is the practice of filling certain occupations with mostly male or mostly female workers. Today 40% of women work in jobs that are 3/4ths female or more and 45% of men work in jobs that are more than 3/4ths male (source). Job segregation is the main cause of the wage gap between men and women because jobs that employ women pay somewhere between 5% and 19% less than ones that employ men (source).
Job segregation decreased during the decades following the women’s movement, but progress towards integration stalled out in the ’90s and hasn’t budged since. There are lots of reasons why job segregation why gender persists; one of them is recruitment and selection. That is, employers sometimes have preferences for whether a man or woman is suited for a job. Usually these preferences match historical trends/stereotypes.
Philip Cohen offered an example of this over at The Atlantic. It’s a photograph of a recruitment banner for a window replacement company that he came across in the University of Maryland Student Union. The banner features men as representatives of employees who do sales and installation, but a female in the role of customer support.
Cohen also observed the behavior of the white male job recruiters accompanying the banner. He writes:
In 20 minutes, as dozens of people walked by, the recruiters approached 18 men and 0 women, asking them, “You guys looking for a job?” (or, in the case of a black man, “Hey man, you looking for a job?”).
This is one way that jobs remain segregated by gender. We have an idea of who is suited for what jobs, we illustrate that supposed “fit” in imagery, and employers actively recruit men into “male jobs” and women into “female jobs.” Doing so doesn’t just slot men and women into different jobs, but into different and unequal ones.
The sexualization of girls and the infantilization of adult women are two sides of the same coin. They both tell us that we should find youth, inexperience, and naivete sexy in women, but not in men. This reinforces a power and status difference between men and women, where vulnerability, weakness, and dependency and their opposites are gendered traits: desirable in one sex but not the other.
Now, thanks to @BonneZ, I know that this has something interesting to do with Mickey Mouse.
The original Mouse, Stephen Jay Gould has observed, was a kind of nasty character. But, as he has evolved into the “cute and inoffensive host to a magic kingdom,” he has appeared increasingly childlike. This six figures below indicate Mickey’s evolution over time:
Childlike features, Gould argues, inspire a need to nurture: “When we see a living creature with babyish features,” he writes, “we feel an automatic surge of disarming tenderness.” Allison Guy observes that we see a similar trend in recent toy makeovers — larger eyes, bigger heads, fatter stumpier limbs — but we see this primarily in toys aimed at infants and girls, not boys:
Guy interprets this trend as the “result of a cultural imperative for women to embody both the cute and the sexual.” So, women don “cute” clothes with colorful patterns associated with children and wear “flippy skirts” and “baby doll” t-shirts. They wear eyeliner to give the illusion of the large eyes of childhood, foundation to hide the marks of aging on the face, and pink on their cheeks to mimic the blush of youth. They are taught these imperatives from an early age.
What does it mean that feminine beauty is conflated with youthfulness, but masculine beauty is not — that we want women to be both cute and sexual? It means that we feel comfortable with women who seem helpless and require taking care of, perhaps we even encourage or demand these traits from women. Perhaps these childlike characteristics are most comforting in women who are, in fact, the least needy; I submit that we are more accepting of powerful women when they perform girlish beauty. When they don’t, they are often perceived as threatening or unlikable.
So, yes, the sexualization of girls is interesting — and no doubt it’s no good for girls and likely contributes to older men’s sexual interest in young women — but it’s not just about sexualizing kids early. It’s about infantilizing adult women, too, as a way to remind women of their prescribed social position relative to men.
Caoileann A. sent in a great example of the way that women, but not men, are sexualized in our society. In this case it’s a series of American Apparel ads. I know, low hanging fruit. This example is extra great, though.
While normally it’s up to the critic to counterpose the portrayal of men and women in our society, in this case American Apparel does it for us. Here are the categories of attire for men and women exactly the way they appear on the website (i.e., side-by-side) as of Aug. 6th 5:46pm PST:
The categories are exactly the same, but the way men and women are posed is strikingly different. Only “Sweatshirts for Women” shows any commensurability.
This is — all too much — how we look at men and women in our society today. Caitlin Welsh said it nicely:
Women are presented too often not as consumers of the product, but part of the product – a sexy body sexily getting ready to surf, or a sexy body sexily wearing American Apparel. We’re used to seeing women look sexy and undressed in ads, while men in ads tend to just wear the clothes properly while also looking handsome in the face area.
There’s a gem of an observation in Arlie Hochschild’s classic book, The Managed Heart. She observes that, at the same time that airlines try to ensure that planes take off with every last seat occupied, advertising for air travel typically does not depict fully booked flights. Frequent passengers covet the flight with an empty seat to their left or right, so marketers make sure that ads and commercials suggest that they might get lucky.
Here’s how American Airlines depicts the experience of flying (from a Google Image search of “cabin” on aa.com):
What a great example of not-quite-truth in advertising.
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