FBI director, James Comey, didn’t call it the “Ferguson Effect.” Instead, he called the recent rise in homicide rates a “viral video effect” – a more accurately descriptive term for the same idea: that murder rates increased because the police were withdrawing from proactive policing. The full sequence goes something like this:  Police kill unarmed Black person. Video goes viral. Groups like Black Lives Matter organize protests. Politicians fail to defend the police. Police decrease their presence in high-crime areas. More people in those areas commit murder.

Baltimore is a good example, as Peter Moskos has strongly argued on his blog Cop in the Hood. But many cities, even those with all the Ferguson elements, have not seen large increases in homicide. New York, for example, the city where I live, had all of the Ferguson-effect elements. Yet the number of murders in New York did not rise, nor did rates of other crimes. Other factors – gang conflict, drugs, and the availability of guns – make a big difference, and these vary among cities. Chicago is not New York. Las Vegas is not Houston. All homicide is local.

There is another flaw with the viral-video theory: It assumes that the crime is a game of cops and robbers (or cops and murderers), where the only important players are the bad guys and the cops. If the cops ease up, the bad guys start pulling the trigger more often. Or as Director Comey put it,

There’s a perception that police are less likely to do the marginal additional policing that suppresses crime — the getting out of your car at 2 in the morning and saying to a group of guys, “Hey, what are you doing here?”

This model of crime leaves out the other people in those high-crime neighborhoods. It sees them as spectators or bystanders or occasionally victims. But those people, the ones who are neither cops nor shooters, can play a crucial role in crime control. In some places, it is the residents of the neighborhood who can get the troublesome kids to move off the corner. But even when residents cannot exert any direct force on the bad guys, they can provide information or in other ways help the police. Or not.

This suggests a different kind of Ferguson Effect. In the standard version, the community vents its anger at the cops, the cops then withdraw, and crime goes up. But the arrows of cause and effect can point in both directions. Those viral videos of police killing unarmed Black people reduce the general level of trust. More important, those killings are often the unusually lethal tip of an iceberg of daily unpleasant interactions between police and civilians. That was certainly the case with the Ferguson police department with its massive use of traffic citations and other fines as a major source of revenue. Little wonder that a possibly justifiable shooting by a cop elicited a huge protest.

It’s not clear exactly how the Full Ferguson works. Criminologist Rich Rosenfeld speculates that where people don’t trust the police, they are more likely to settle scores themselves. That may be true, but I wonder if it accounts for increases in killings between gang members or drug dealers. They weren’t going to call the cops anyway. Nor were people who have been drinking and get into an argument, and someone has a gun.

But maybe where that trust is absent, people don’t do what most of us would do when there’s trouble we cannot handle ourselves  –  dial 911. As in Director Comey’s version, the police are less a presence in those neighborhoods but not because they are afraid of being prosecuted for being too aggressive and not because they are being petulant about what some politician said, but because people there are not calling the cops.

Originally posted at Montclair SocioBlog.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

Historian Molly Worthen is fighting tyranny, specifically the “tyranny of feelings” and the muddle it creates. We don’t realize that our thinking has been enslaved by this tyranny, but alas, we now speak its language. Case in point:

“Personally, I feel like Bernie Sanders is too idealistic,” a Yale student explained to a reporter in Florida.

Why the “linguistic hedging” as Worthen calls it? Why couldn’t the kid just say, “Sanders is too idealistic”? You might think the difference is minor, or perhaps the speaker is reluctant to assert an opinion as though it were fact. Worthen disagrees.

“I feel like” is not a harmless tic. . . . The phrase says a great deal about our muddled ideas about reason, emotion and argument — a muddle that has political consequences.

The phrase “I feel like” is part of a more general evolution in American culture. We think less in terms of morality – society’s standards of right and wrong – and more in terms individual psychological well-being. The shift from “I think” to “I feel like” echoes an earlier linguistic trend when we gave up terms like “should” or “ought to” in favor of “needs to.” To say, “Kayden, you should be quiet and settle down,” invokes external social rules of morality. But, “Kayden, you need to settle down,” refers to his internal, psychological needs. Be quiet not because it’s good for others but because it’s good for you.

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Both “needs to” and “I feel like” began their rise in the late 1970s, but Worthen finds the latter more insidious. “I feel like” defeats rational discussion. You can argue with what someone says about the facts. You can’t argue with what they say about how they feel. Worthen is asserting a clear cause and effect. She quotes Orwell: “If thought corrupts language, language can also corrupt thought.” She has no evidence of this causal relationship, but she cites some linguists who agree. She also quotes Mark Liberman, who is calmer about the whole thing. People know what you mean despite the hedging, just as they know that when you say, “I feel,” it means “I think,” and that your are not speaking about your actual emotions.

The more common “I feel like” becomes, the less importance we may attach to its literal meaning. “I feel like the emotions have long since been mostly bleached out of ‘feel that,’ ” …

Worthen disagrees.  “When new verbal vices become old habits, their power to shape our thought does not diminish.”

“Vices” indeed. Her entire op-ed piece is a good example of the style of moral discourse that she says we have lost. Her stylistic preferences may have something to do with her scholarly ones – she studies conservative Christianity. No “needs to” for her. She closes her sermon with shoulds:

We should not “feel like.” We should argue rationally, feel deeply and take full responsibility for our interaction with the world.

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Originally posted at Montclair SocioBlog. Graph updated 5/11/16.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

One word in the headlines last week seemed like a throwback to an earlier era:

As Trump moves to soften his image, Democrats seek to harden it

The Washington Post

Donald Trump to reshape image, new campaign chief tells G.O.P.

The New York Times

Trump surrogates say GOP front-runner “projecting an image” during primaries

— Fox News

It was in the 1960s that politicians, their handlers, and the people who write about them discovered image. The word carries the cynical implication that voters, like shoppers, respond to the surface image rather than the substance – the picture on the box rather than what’s inside.  A presidential campaign was based on the same thing as an advertising campaign – image.  You sold a candidate the same way you sold cigarettes, at least according to the title and book jacket of Joe McGinnis’s book.

Then, sometime around 1980, image began to fade. In its place we now have brand. I went to Google N-grams and looked at the ratio of image to brand in both the corporate and the political realm. The pattern is nearly identical.


The ratio rises steeply from 1960 to 1980 – lots more talk about image, no increase in brand. Then the trend reverses. Sightings of image were still rising, but nowhere nearly as rapidly as brand, which doubled from 1980 to 2000 in politics and quadrupled in the corporate world.

Image sounds too deceptive and manipulative; you can change it quickly according to the needs of the moment. Brand implies permanence and substance (not to mention Marlboro-man-like rugged independence and integrity.) No wonder people in the biz prefer brand.

Decades ago, when my son was in grade school, I met another parent who worked in the general area of public relations. On seeing him at the next school function a few weeks later, I said, “Oh right, you work in corporate image-mongering.” I thought I said it jokingly, but he seemed offended. He was, I quickly learned, a brand consultant. Image bad; brand good.

In later communications, he also said that a company’s attempt to brand itself as something it’s not will inevitably fail.  The same thing supposedly goes for politics:

“One thing you learn very quickly in political consulting is the fruitlessness of trying to get a candidate to change who he or she fundamentally is at their core,” said Republican strategist Whit Ayres, who did polling for Rubio’s presidential campaign before he dropped out of the race. “So, is the snide, insulting, misogynistic guy we’ve seen really who Donald Trump is? Or is it the disciplined, respectful, unifying Trump we saw for seven minutes after the New York primary?

These consultants are saying what another Republican said a century and a half ago: “You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all the time.”

This seems to argue that political image-mongers have to be honest about who their candidate really is. But there’s another way of reading Lincoln’s famous line: You only need to fool half the people every four years.

Originally posted at Montclair SocioBlog.

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Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

Despite the maxim about familiarity breeding contempt, we usually like what’s familiar.  With music for example, familiarity breeds hits in the short run and nostalgia in the long run. The trouble is that it’s tempting to attribute our liking to the inherent quality of the thing rather than its familiarity.  With movies, film buffs may make this same conflation between what they like and what they easily recognize.

That’s one of the points of Scott Lemieux’s takedown of Peter Suderman’s Vox article about Michael Bay.

Suderman hails Bay as “an auteur — the author of a film — whose movies reflect a distinctive, personal sensibility. Few filmmakers are as stylistically consistent as Bay, who recycles many of the same shots, editing patterns, and color schemes in nearly all of his films.”

But what’s so great about being an auteur with a recognizable style? For Lemieux, Michael Bay is a hack. His movies aren’t good, they’re just familiar. Bay’s supporters like them because of that familiarity but then attribute their liking to some imagined cinematic quality of the films.

My students, I discovered last week,  harbor no such delusions about themselves and the songs they like. As a prologue to my summary of the Salganik-Watts MusicLab studies, I asked them to discuss what it is about a song that makes it a hit. “Think about hit songs you like and about hit songs that make you wonder, ‘How did that song get to be #1?’” The most frequent answers were all about familiarity and social influence. “You hear the song a lot, and everyone you know likes it, and you sort of just go along, and then you like it too.” I had to probe in order to come up with anything about the songs themselves – the beat, the rhymes, even the performer.

Lemieux cites Pauline Kael’s famous essay “Circles and Squares” (1963), a response to auteur-loving critics like Andrew Sarris. She makes the same point – that these critics conflate quality with familiarity, or as she terms it “distinguishability.”

That the distinguishability of personality should in itself be a criterion of value completely confuses normal judgment. The smell of a skunk is more distinguishable than the perfume of a rose; does that make it better?

Often the works in which we are most aware of the personality of the director are his worst films – when he falls back on the devices he has already done to death. When a famous director makes a good movie, we look at the movie, we don’t think about the director’s personality; when he makes a stinker we notice his familiar touches because there’s not much else to watch.

Assessing quality in art is difficult if not impossible. Maybe it’s a hopeless task, one that my students, in their wisdom, refused to be drawn into. They said nothing about why one song was better than another. They readily acknowledged that they liked songs because they were familiar and popular, criteria that producers, promoters, and payola-people have long been well aware of.

“In the summer of 1957,” an older friend once told me, “My family was on vacation at Lake Erie. There was this recreation hall – a big open room where teenagers hung out. You could get ice cream and snacks, and there was music, and some of the kids danced. One afternoon, they played the same song – ‘Honeycomb’ by Jimmie Rodgers – about twenty times in a row, maybe more. They just kept playing that song over and over again. Maybe it was the only song they played the whole afternoon.”

It wasn’t just that one rec hall. The people at Roulette Records must have been doing similar promotions all around the country and doing whatever they had to do to get air play for the record. By the end of September, “Honeycomb” was at the top of the Billboard charts. Was it a great song? Assessment of quality was irrelevant, or it was limited to the stereotypical critique offered by the kids on American Bandstand: “It’s got a good beat. You can dance to it.” Of course, this was before the 1960s and the rise of the auteur, a.k.a. the singer-songwriter.

Hollywood uses the same principle when it churns out sequels and prequels – Rocky, Saw, Batman. They call it a “franchise,” acknowledging the films had the similarity of Burger Kings. The audience fills the theaters not because the movie is good but because it’s Star Wars. Kael and the other anti-auteurists argue that auteur exponents are no different in their admiration for all Hitchcock. Or Michael Bay. It’s just that their cinema sophistication allows them to fool themselves.

Originally posted at Montclair SocioblogBig hat tip to Mark at West Coast Stat Views.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

In 1970, the day after National Guard troops killed four unarmed protesters at Kent State University, students at Southern Illinois University went to the local McDonald’s and demanded that the flag be lowered to half staff.  The franchise owner complied.

Ray Kroc, the founder of McDonald’s got wind of this and told the franchise owner to raise the flag back up to full staff. When he conplied, the students threatened to burn the place down.

The whipsawed franchise owner phoned McDonald’s CEO Fred Turner asking what to do. If Turner’s response isn’t part of the canon of management courses, it ought to be:  “The next delivery truck that arrives, have him back in to the flag pole and knock it down.”

Lands’ End now finds itself in a similar position but with no flagpole and no trucks.

You may have noticed that the most Lands’ End catalogue looks different from the other 273 they’ve sent you this year. Lots of people in a tableau rather than close ups of one model in merch. And palm trees. Palm trees? From Wisconsin? The paper too is less slick, with more of a matte finish. But what has landed Lands’ End in hot water is the four-page interview with Gloria Steinem wearing Lands’ End gear. (The text in the upper right begins, “Introducing the Legend Series, our ode to individuals who have made a difference . . . .”)

Lands’ End is in trouble – profits and sales way down – and the new CEO wanted to change the look of the catalogue if not the clothes. But that was the beginning of more trouble. First, conservatives got word of it and started criticizing Lands’ End for celebrating a woman who not only spoke out in favor of legalized abortion but who had actually had an abortion and said so. Lands’ End responded:  “It was never our intention to raise a divisive political or religious issue, so when some of our customers saw the recent promotion that way, we heard them. We sincerely apologize for any offense.”

Besides apologizing, they also wiped the Gloria material from their website. (So far, they haven’t yet asked me to return my catalogue, but who knows?)

Then the pro-Gloria forces took to Facebook and Twitter.

“I don’t intend to teach my children that anyone should do business with a company that is ashamed to even talk about feminism,”

The Washington Post says that Lands’ End, in its attempt to retroactively duck the issue, is tacking away from the trend. Companies, says WaPo, have now become “unapologetic in their stance on social issues.” Big companies –Target, Gap, Visa, Cheerios, etc. – have supported the Supreme Court decision on gay marriage or criticized Trump’s denigration of Latinos. Sears and Wal-Mart came out against the Confederate flag.

The message of these earlier moves seemed to be that the companies were willing to stake out a position they felt strongly about, even if it meant alienating some customers. Lands’ End, it appears, may have a different mindset.

Is it Lands’ End, or is it the issue? After the Charleston Church Massacre of June 2015, retreating from the Confederate flag became the majority view even in the South.3

The trend on gay marriage has also made acceptance a safe bet:

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But on abortion, the public is still split and the issue is still salient:
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Lands’ End was caught between equally strong opinions. Their dilemma on Gloria reflects their dilemma on clothing and clientele. Lands’ End wants to attract younger shoppers, who lean towards the pro-choice side, but not lose their older customers, who lean the opposite direction.
Here at the SocioBlog, we’re proud to show our colors – a bright orange Lands’ End sweater.
Originally posted at Montclair SocioBlog; cross-posted at Pacific Standard.
Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

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Mr. Draper, I don’t know what it is you really believe in but I do know what it feels like to be out of place, to be disconnected, to see the whole world laid out in front of you the way other people live it. There’s something about you that tells me you know it too.

Mad Men, Season 1, Episode 1

The ending of Mad Men was brilliant. It was like a good mystery novel: once you know the solution – Don Draper creating one of the greatest ads in Madison Avenue history – you see that the clues were there all along.  You just didn’t realize what was important and what wasn’t. Neither did the characters. This was a game played between Matt Weiner and the audience.

The ending, like the entire series, was also a sociological commentary on American culture. Or rather, it was an illustration of such a commentary. The particular sociological commentary I have in mind is Philip Slater’sPursuit of Loneliness, published in 1970, the same year that this episode takes place. It’s almost as if Slater had Don Draper in mind when he wrote the book, or as if Matt Weiner had the book in mind when he wrote this episode.

In the first chapter, “I Only Work Here,” Slater outlines “three human desires that are deeply and uniquely frustrated by American culture”:

(1) the desire for community – the wish to live in trust, cooperation, and friendship with those around one.

(2) the desire for engagement – the wish to come to grips directly with one’s social and physical environment.

(3) the desire for dependence – the wish to share responsibility for the control of one’s impulses and the direction of one’s life.

The fundamental principle that gives rise to these frustrations is, of course, individualism.

Individualism is rooted in the attempt to deny the reality of human interdependence. One of the major goals of technology in America is to “free” us from the necessity of relating to, submitting to, depending upon, or controlling other people. Unfortunately, the more we have succeeded in doing this, the more we have felt disconnected, bored, lonely, unprotected, unnecessary, and unsafe.

Most of those adjectives could apply to Don Draper at this point. In earlier episodes, we have seen Don, without explanation, walk out of an important meeting at work and, like other American heroes, light out for the territory, albeit in a new Cadillac. He is estranged from his family. He is searching for something – at first a woman, who turns out to be unattainable, and then for… he doesn’t really know what. He winds up at Esalen, where revelation comes from an unlikely source, a nebbishy man named Leonard. In a group session, Leonard says:

I’ve never been interesting to anybody. I, um –  I work in an office. People walk right by me. I know they don’t see me. And I go home and I watch my wife and my kids. They don’t look up when I sit down…

I had a dream. I was on a shelf in the refrigerator. Someone closes the door and the light goes off. And I know everybody’s out there eating. And then they open the door and you see them smiling. They’re happy to see you but maybe they don’t look right at you and maybe they don’t pick you. Then the door closes again. The light goes off.

People are silent, but Don gets up, slowly moves towards Leonard and tearfully, silently, embraces him. 3

On the surface, the two men could not be more different. Don is interesting. And successful. People notice him. But he shares Leonard’s sense that his pursuit – of a new identity, of career success, of unattainable women – has left him feeling inauthentic, disconnected, and alone. “I’ve messed everything up,” he tells his sometime co-worker Peggy in a phone conversation. “I’m not the man you think I am.”

The next time we see him, he is watching from a distance as people do tai-chi on a hilltop.1b

And then he himself is sitting on a hilltop, chanting “om” in unison with a group of people. At last he is sharing something with others rather than searching for ego gratifications. 1c

And then the punch line. We cut to the Coke hilltop ad with its steadily expanding group of happy people singing in perfect harmony. 2A simple product brings universal community (“I’d like to buy the world a Coke and keep it company”). It also brings authenticity. “It’s the real thing.” Esalen and Coca-Cola. Both are offering solutions to the frustrated needs Slater identifies. But both solutions suffer from the same flaw – they are personal rather than social. A few days of spiritual healing and hot springs brings nor more social change than does a bottle of sugar water.It’s not that real change is impossible, Slater says, and in the final chapter of the book, he hopes that the strands in the fabric of American culture can be rewoven.  But optimism is difficult.
So many healthy new growths in our society are at some point blocked by the overwhelming force and rigidity of economic inequality… There’s a… ceiling of concentrated economic power that holds us back, frustrates change, locks in flexibility.

The Mad Men finale makes the same point, though with greater irony (the episode title is “Person to Person”). When we see the Coke mountaintop ad, we realize that Don Draper has bundled up his Esalen epiphany, brought it back to a huge ad agency in New York, and turned it into a commercial for one of the largest corporations in the world.

Cross-posted at Montclair SocioBlog and Pacific Standard.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

Americans have a low opinion of Congress. Less than 10% of the voters think that Congress is doing a good job. But their own Representative . . . not so bad. A third of us think that our own rep deserves re-election (Rasmussen). Even that is low. Until recently, a majority of people approved of their own representative while disapproving of Congress in general. It’s been the same with crime. People feel safer in their own neighborhoods than elsewhere, even when those other neighborhoods have less crime.

Race relations too are bad . . . elsewhere. In the last year, the percent of Americans saying that race relations in the country are “bad” doubled (roughly from 30% to 60%). That’s understandable given the media coverage of Ferguson and other conflicts centered on race. But people take a far more sanguine view of things in their own community.  Eighty percent rate local race relations as “good,” and that number has remained unchanged throughout this century. (See this post  from last summer.)

Not surprising then that the problem with marriage in the US turns out to be about other people’s marriages. A recent survey asked people about the direction of their own marriage and marriage in the US generally.3
Only a handful of people (5%) see marriage generally as getting stronger. More than eight times that say that their own marriages have strengthened. The results for “weaker” are just the reverse. Only 6% say that their own marriage has weakened, but 43% see marriage in the US as losing ground.

Why the “elsewhere effect”? One suspect is the media bias towards trouble. Good news is no news.  News editors don’t give us many stories about good race relations, or about the 25-year drop in crime, or about the decrease in divorce.  Instead, we get crime and conflict and a variety of  other problems. Add to this the perpetual political campaign with opposition candidates tirelessly telling us what’s wrong.  Given this balance of information, we can easily picture the larger society as a world in decline, a perilous world so different from the one we walk through every day.

At first glance, people seeing their own relationships as good, others’ relationships as more strained seems like the opposite of the pluralistic ignorance on college campuses. There, students often believe that things are better elsewhere, or at least better for other students. They think that most other students are having more sex, partying more heartily, and generally having a better time than they are themselves. But whether we see others as having fun or more problems, the cause of the discrepancy is the same – the information we have. We know our own lives first hand. We know about those generalized others mostly from the stories we hear. And the people – whether news editors or students on campus – select the stories that are interesting, not those that are typical.

Originally posted at Montclair SocioBlog.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

“That’s private equity for you,” said Steve Jenkins. He was standing outside the uptown Fairway at 125th St. about to go to breakfast at a diner across the street. He no longer works at Fairway.

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Steve was one of the early forces shaping Fairway back when it was just one store at 74th and Broadway. He hired on as their cheese guy. “What do you want that for?” he growled at me one day long ago when he saw me with a large wedge of inexpensive brie. “That’s the most boring cheese in the store.” He was often abrasive, rarely tactful. I tried to explain that it was for a party and most of the people wouldn’t care. He would have none of it. He cared. He cared deeply – about cheese, about food generally.

He helped Fairway expand from one store to two, then four. He still selected the cheeses. He wrote the irreverent text for their signs, including the huge electric marquee that drivers on the West Side Highway read. And then in 2007 Fairway got bought out by a private equity firm. The three original founders cashed out handsomely. Steve and others stayed on. Much of their their share of the deal was in Fairway stock, but with restrictions that prevented them from selling.

Fairway kept expanding – stores in more places around New York – and they aimed more at the median shopper. Gradually, the store lost its edge, its quirkiness. With great size comes great McDonaldization – predictability, calculability. “Like no other market,” says every Fairway sign and every Fairway plastic bag. But it became like lots of other markets, with “specials” and coupons. Coupons! Fairway never had coupons. Or specials.

The people who decided to introduce coupons and specials were probably MBAs who knew about business and management and maybe even research on the retail food business. They knew about costs and profits. Knowing about food was for the people below them, people whose decisions they could override.

“I gotta get permission from corporate if I want to use my cell phone,” said Peter Romano, the wonderful produce manager at 74th St. – another guy who’d been there almost from the start. He knew produce like Steve knew cheese. Peter, too, left Fairway a few months ago.

Maybe this is what happens when a relatively small business gets taken over by ambitious suits. Things are rationalized, bureaucratized. And bureaucracy carries an implicit message of basic mistrust:

If we trusted you, we wouldn’t make you get approval. We wouldn’t make you fill out these papers about what you’re doing; we’d just let you do it. These procedures are our way of telling you that we don’t trust you to do what you say you’re doing.

The need for predictability, efficiency, and calculability leave little room for improvisation. The food business becomes less about food, more about business. It stops being fun. The trade-off should be that you get more money. But there too, Fairway’s new management disappointed. They expanded rapidly, putting new stores in questionable locations. In the first months after the private equity firm took Fairway public in 2013, the stock price was as high as $26 a share. Yesterday, it closed at $1.04. The shares that Steve Jenkins and others received as their part of the private equity buyout are practically worthless.

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Steve Jenkins will be all right. He’s well known in food circles. He’s been on television with Rachel Ray, Jacques Pepin. Still, there he was yesterday morning outside the store whose cheeses and olive oils had been his dominion. “I’m sixty-five years old, and I’m looking for a job.”

Originally posted at Montclair SocioBlog; re-posted at Pacific Standard.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.