economics

Generally, residents of New Orleans are “remarkably optimistic” about its recovery and future. Partly because the city had just begun to recover from Hurricane Katrina when the Great Recession began, it suffered less job loss relative to its pre-recession state and GDP actually grew 3.9% between 2008 and 2011. No other southern metropolitan area cracked 2% in the same period.

Richard Webster, writing for nola.com, offers the following evidence of New Orleans’ resilience in the face of the Great Recession. Chart 1 shows that it lost a smaller percentage of its jobs than the U.S. as a whole.

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This is even more significant as it looks, as New Orleans had been in economic decline for decades before Katrina. At EconSouth, Charles Davidson reports that “the economy in New Orleans has reversed decades of decline and outperformed the nation and other southern metropolitan areas. Consider: the job growth in New Orleans shown in Chart 2 may not look impressive, but compare it to the declines of its neighbors (blue is before Katrina, green is after).

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Residents seem to feel that the city is doing well, with the stark exception of fear of crime. But white residents are much happier with the state of the city than the 60% of residents who identifies as African American (image via NPR). This likely reflects the widening wealth gap in the city post-Katrina.

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New Orleans continues to face serious problems, including low wages, a widening wealth gap, an evisceration of the public schooling system, underfunded higher ed, high crime, negative effects of gentrification, and the looming threat of another storm. Still, thanks to greater diversification of its economy, entrepreneurship, record tourism, and rising investment money, many are arguing that the city is in the midst of a revival.

Lisa Wade is a professor of sociology at Occidental College. She writes about New Orleans here. You can follow her on Twitter and Facebook.

Is there really a clean-cut difference between work and sex work? Is sex work really or always sexual? Are all the other jobs asexual? Where do we draw the line? Can we draw a line? Should we?

These were some of the questions that we discussed in my power and sexuality class this past semester and, like magic, an article appeared asking whether “bikini-clad baristas” at sexy-themed coffee shops are sex workers. Well, are they?

These coffee shops require women to wear bikinis or lingerie. At The Atlantic, Leah Sottile writes that “bikini” is an overstatement. On that day, a Wednesday, the employee slinging coffee wears lacy underwear. It’s their slow day, she explains, because on Tuesdays and Thursdays she wears only a thong and pasties.

“It’s like a really friendly drive-through peep show,” writes Sottile.

School administrators have re-routed buses.

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There are some interesting players in this debate, people who sociologists would call stakeholders.

Mike Fagan is one. He’s a politician and some would say that he’s responsible for making sure that city rules match the values of his constituents. He’s pro-regulation, explaining:

In my mind we’re talking adult entertainment. We don’t want to shut down the stands. We want to say, “Look, you either put the bikinis back on, or you move your business to an appropriately zoned area.”

Business owners — at least the ones that own sexy coffee shops — are generally anti-regulation. They’re not interested in relocating their businesses to an “appropriately zoned area,” the sad, skeezy corners of the city where we find strip clubs. One explains that she’s “just selling coffee” and if her girls want to wear a bikini when they do, who’s to say they shouldn’t?

Sex worker advocates are also involved. Savannah Sly, a representative of the Seattle Sex Workers Outreach Project, argues that bikini baristas are sex workers:

…because their work involves using sexual appeal… Because they may be stigmatized or their place of employment scrutinized due to the erotic nature of the work, I deem it worthy of the label of sex work.

Right or wrong, this is a convenient conclusion for Sly. If more workers are classified as sex workers, than sex workers become more powerful as a group, enabling them to better advocate for better working conditions, more protection, and rights.

The bikini baristas themselves surely have a variety of opinions. The one interviewed by Sottile points out that models often wear as little or less clothing, but no one’s debating whether they’re sex workers.

It’s a fair point. And it gets back to our question — and the question for the cities of Spokane, WAClovis, CAForest Grove, OR; Aurora, CO and more — where do you draw the line between sex work and not sex work?

Honestly, I don’t think it’s possible.

Sex is a part of lots of jobs. It’s not a binary, it’s a spectrum. Sex is a part of modeling, dancing, and acting. The bartender, the waitress, and the hostess all sometimes deploy their sex appeal. How much does sex play into how lawyers are viewed in courtrooms or personal trainers are evaluated? Is sex a part of pro sports? The therapist’s relationship with their client? Selling pharmaceuticals to physicians? Heck, even college professors are evaluated with chili peppers.

Maybe the difference is the contact or the penetration? But there are other jobs that centrally involve bodies and some involve kinds of penetration. What about the dentist climbing in your mouth? The phlebotomist drawing your blood? The surgeon opening up your chest? All these things are invasive and risky, but we manage them.

If not the penetration, maybe it’s the stigma? But there are other jobs that are stigmatized, too: undertakers, sewage plant employees, slaughterhouse workers, abortion providers, politicians (only sort of kidding), and many more.

The truth is that the things involved with sex work — emotional vulnerability, intimacy, emotional manipulation, physical contact, health risks, and moral opprobrium — all characterize at least some other jobs, too. So, the only thing that separates work from sex work is sex.

And, this might sound weird but, I don’t really think that sex is a thing that lines can be drawn around.

Is penile-vaginal intercourse sex? Is oral sex? Is manual stimulation of the genitals? Is making out? Is kissing? Is thinking about kissing? Would you offer different answers if I asked if those things were sexual? Would you answer differently if the question wasn’t about what counted as sex, but what counted as abstinence?

Is the penis a sexual body part? The clitoris? The anus? Breasts? The inner thigh? The back of one’s knee? The back of one’s neck? How do you decide? Who gets to?

So when is work sex work? I can’t conceive of an answer that would satisfy me.

So, what should be done about bikini baristas? A strong minimum wage. Unions. Protection from harassment. Sick days. A nice vacation. Penalties for wage theft. Predictable schedules. A nice benefits package. I want all those things for bikini baristas. I want them for all the other “sex workers,” too. I want those things for all workers because the important word in the phrase “sex work” isn’t sex, it’s work.

Cross-posted at Pacific Standard.

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

2Killing at the hands of an illegal alien spurs furious debate about closing borders and deporting the undocumented. It is the year before a presidential election and candidates denounce undocumented immigrants as the conveyors of Mexican violence into our country.

When Robert J. Sampson, Harvard sociologist and criminologist, wrote about this news, he was not writing about the death of young Kate Steinle in San Francisco in 2015, but about murders in New Jersey in 2007. And he wrote to say that his research and that of others showed that immigrants are less likely than the native-born to commit murder and “that immigration — even if illegal — is associated with lower crime rates….” He had previously made similar claims in The New York Times and had gotten vituperation in response.

Popular skepticism toward Sampson might be expected given the media coverage of sensational crimes like the one on Pier 14 and of Mexico’s drug wars. But behind the headlines, the daily reality on the streets of the U.S. seems to be that immigrants bring less crime. Indeed, scholars like Sampson have suggested that the surge of Latino immigration, documented and not, may partly explain the great drop in violent crime in American cities since the 1980s.

Now, two presidential cycles since the Sampson article, we have new studies and more technically sophisticated ones on the topic. What do they say about the effects of immigration on crime and violence?

Immigration does not increase crime

The research I reviewed – several recent articles (see bibliography here) – is pretty consistent: Immigrants and concentrations of immigrants are associated with lower rates of crime and homicide. To be more cautious: at minimum, there is no connection between immigration and higher rates of crime.

Studies of individuals show that, as two experts summarize, “immigrants are less, not more, crime prone than their native-born counterparts.” Second- and third-generation immigrants start to look more like many-generation Americans in criminality (much as they do in other ways, such as diet and health behaviors). One study suggests that for adolescents the “protective” effect against criminality of being an immigrant may wear off after four years. But newcomers are notably less likely to commit crime than otherwise similar American-born youth.

Neighborhoods with many immigrants are not higher in crime

Many new studies compare neighborhoods, cities, or counties to assess the relationship between local concentrations of immigrants (or of Latinos) and rates of crime or violence. The general conclusion is that the higher these concentrations in a community, the lower the rates. A couple of studies find that the connection depends on the local context. In more impoverished neighborhoods or in cities with historically larger numbers of immigrants or with immigrant political power, additional immigration seems to push crime down yet more.

Complex statistical work suggests that this correlation reflects a causal connection: more immigrants arrive and violent crime fades. Why would that be so?

Sampson and others suggest that Latino immigrants have stronger families and community institutions, such as churches, than do the native-born. These provide more social control over youth. Researchers also propose that immigration has helped economically revitalize many U.S. cities and driven down crime that way, too.

Whatever the explanation, the general pattern is the reverse of the heated rhetoric: Overall, immigration goes with less criminal violence.

Claude Fischer is a sociologist at UC Berkeley and is the author of Made in America: A Social History of American Culture and Character. This post originally appeared at his blog, Made in America, and was re-posted on the Berkeley Blog.

SocImages has a Tumblr where all of the posts that pop up here (and more) get re-posted and go all over the internet. And a few days ago it gave me this post.

While I was working on the page, I saw a really interesting example of the kind of thoughtlessness that happens when designers aren’t thinking about all their potential users. Here’s a screenshot of what I encountered; it’s a timeline of all the things that had happened on the page in reverse chronological order, except the very top line, which is the interesting part. It reads:

SCREAM: You’ll never see it coming. TONIGHT.

Here’s a screenshot:5

As a female and, more importantly a woman-on-the-internet, my first gut reaction was that I was going to have to forward it to the FBI. You see, it’s an ad for something on MTV — and I realized that in the 2nd second — but, in the 1st second, I thought it was someone threatening to kill me.

I don’t mean to be overly dramatic about this. Even in the 1st second, my reaction was more well, hell than omg I’m gonna die, but I do wonder whether the ad managers at Tumblr or MTV ever considered the possibility that this way of advertising might be genuinely scary to someone, even if just for a second. I wonder if the managing team has anyone on it who is also a woman-on-the-internet. Or anyone who’s job it is to specifically think about the diversity of their users and how different strategies might affect them differently.

One doesn’t have to be routinely subject to threatening comments and messages to have the reaction I did. I could be someone who just left an abusive partner, someone who’s been attacked before, a witness in a criminal trial, a doctor who performs abortions or, christ, a black preacher in the South. Or maybe just someone who doesn’t appreciate an advertisement that, through an intended double meaning, implies that I, personally, am about to be attacked. That’s not funny, or fun, to everyone.

This kind of thing seems to happen all the time. Another example might be the Nikon camera feature, designed to warn you if someone blinked, that thinks Asian people have their eyes closed; the HP face-tracking webcam that can’t see black people; the obsessive health-tracking app that can’t be deleted off your iphone, even if you have an eating disorder; or the fact that it seems to track everything except menstrual cycles, making female-bodied people invisible.

This is one of the arguments for why businesses need diverse staff. Greater diversity — especially if everyone is explicitly given permission to raise issues like these — would make it far more likely that companies could avoid these gaffes and make products better for everyone.

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

I wake up at 4:55 AM each and every morning. Why? Well, in part, because I can, because I have the freedom to choose at what time I’m going to start my day. This is not true of every day mind you, as many things can change an individual’s schedule or routine. That said, I get up that early, again in part, because when my door most often unlocks, at about 5:15 AM, I don’t want to be in the cell any more where I’ve been for the last number of hours.

I most often choose to eat plain oatmeal with peanut butter, (unless it’s Sunday when the chow hall typically serves eggs, potatoes and toast) because in part I don’t want to experience anymore of the chow hall that I reasonably have to, and because I can afford to eat oatmeal (at $1.00 per pound) and peanut butter (at $2.15 per 16 oz. container) for breakfast.

Work starts at 6:00 AM and I count myself as extremely fortunate to have what we call an industries job. This is an 8-hour a day, 5-days a week, job, in the penitentiary’s industrial laundry. We process linen from the surrounding hospitals, colleges, institutions, etc. Between 1 million and 1 and a half million pounds per month of linen gets processed through our facility. I work in the maintenance department, which is responsible for keeping the equipment running smoothly, maintaining operation of the machinery, scheduling down time for repairs, etc. This job also pays exceedingly well (comparably speaking) as instead of the average monthly income of around $45.00 I earn roughly $150.00 monthly. This has allowed me to maintain regular contact with family through phone calls at 0.16 per minute ($4.80 for a 30-minute phone call) purchase some items to make life more livable through supplementing the food provided from the chow hall with items from canteen / commissary, as well as pay off my restitution and court fees over the last 17-years of roughly $15,000.00 so that should I one day regain an opportunity to live in the community, I’ll be able to start that life without monetary debt.

Typically, around noon I’ll have lunch, which most often gets eaten in that place I’d rather not frequent, the chow hall. Our menu rotates every 3-months (by seasons) with few exceptions, and while that isn’t horrible for a couple of years, when you start passing decades by, it gets redundant and the desire to consume food outside of what gets offered day in and day out grows. I’ve come to think of what I eat as simply fuel.

Between 1 o’clock and 2 o’clock I’m off work and might try to get outside for some sunshine if I’m lucky enough, maybe some exercise, jog around the track or just walk some laps with someone who I need to catch up with for however long. Otherwise it’s reading, studying for work, educational purposes, etc.

Dinner is around 5 PM, that same chow hall that I’d most often rather not go to, however I don’t want to suggest that the food is so bad that we can’t eat it because that’s not the case, many here are well overweight, it’s simply the choices those individuals choose to make in how and what they consume, what level of activity they participate in, whether due to their abilities or basic drive, and what medical conditions may exist in their lives.

During the evening hours I try to write letters, read, call family and friends, maybe attend a function or fundraiser if I’m fortunate enough be involved in something of that nature, educational opportunities, youth outreach programs, etc. For many however, it’s nothing more than watching TV or staring at a blank wall. Again, I’m fortunate, both in my personal agency and my outlook on life.

When I’m asked about “what prison is like” I offer that it is an extremely lonely place, where every moment of every day is dictated for you, and where there’s tremendous opportunities for self-reflection. In the movies, on TV, and through media coverage, you see individuals that get swept up into the justice system and there’s this emphasis on the crime, the trial, entry into prison…then there’s a few scenes of portrayed prison, walking the yard with the tough guys, pumping iron, watching your back in the shower room, etc. and lastly this great experience of being released from prison, back to spending time with family and friends, BBQ’s in the summer-time, and so on and so forth. All very “event orientated” without the day-to-day experiences put on display. In part that’s because you can’t show the day-to-day loneliness, the feelings of exclusion, the feelings of shame and cowardice that accompany an individual’s incarceration. The realization that we’ve not only victimized our actual victims through whatever offense(s) we’ve committed, but we’ve additionally victimized our own families, the community, society as a whole, our friends and loved ones, everyone in fact that we come in contact with. The courts, lawyers, judges, prosecutors, juries, corrections officers, police, detective… and the list goes on and on!

So what do I hope to get across here? For starters, we as prisoners are human beings, individuals who have failed society for whatever reasons and though no excuse relieves us from our poor life decisions, without hope and help to be better people, without redemption, society is all but lost in its entirety through our bad behaviors. In a discussion group with college students not long ago, after describing some of the opportunities available here in the penitentiary in which I reside, one student asked me if we as prisoners deserved such opportunities. I paused before answering that society deserves us to have such opportunities, because if we do not come out of prison with more skills and a more productive mindset then we came in with, we are destined to once again fail society.

This is a day in the life of a prisoner… one who considers himself extremely fortunate in countless ways and for just as many reasons.

Cross-posted at Public Criminology and Rise Up

Trevor is the current President of the Lifers Unlimited Club and a leader of RISE UP! (Reaching Inside to See Everyone’s Unlimited Potential), a youth empowerment program at the Oregon State Penitentiary. To see more writing/advice from the men in RISE UP!, please check out the program’s blog at www.riseuposp.com and feel free to comment there.  They would love to hear from you.

The governors of Virginia and South Carolina have now taken stands against the Confederate battle flag. So have honchos at Wal*Mart, Sears, Target, and NASCAR.

NASCAR! How could this cascade of reversals have happened so rapidly? Did these important people wake up one morning this week and say to themselves, “Gee, I never realized that there was anything racist about the Confederacy, and never realized that there was anything wrong with racism, till that kid killed nine Black people in a church”?

My guess is that what’s going on is not a sudden enlightenment or even much of a change in views about the flag. To me it looks more like the process of “pluralistic ignorance.” What these people changed was not their ideas about the Confederacy or racism but their ideas about other people’s ideas about these matters. With pluralistic ignorance (a term coined by Floyd Allport nearly a century ago) everyone wants X but thinks that nobody else does. Then some outside factor makes it possible for people to choose X, and everyone does. Everyone is surprised – “Gee, I thought all you guys wanted Y, not X .” It looks like a rapid change in opinion, but it’s not.

A few years ago in places like Ireland and Europe, people were surprised at the success of new laws banning smoking in pubs and restaurants. “Oh, the smokers will never stand for it.” But it turned out that the smokers, too, were quite happy to have rooms with breathable air. It’s just that before the laws were passed, nobody knew that’s how other people felt because those people kept smoking.

The same thing happened when New York City passed a pooper-scooper law. “The law is unenforceable,” people said. “Cops will never see the actual violation, only its aftermath. And do you really think that those selfish New Yorkers will sacrifice their own convenience for some vague public good?” But the law was remarkably effective. As I said in this post from 2009:

Even before the new law, dog owners had probably thought that cleaning up after their dogs was the right thing to do, but since everyone else was leaving the stuff on the sidewalk, nobody wanted to be the only schmuck in New York to be picking up dog shit. In the same way that the no-smoking laws worked because smokers wanted to quit, the dog law in New York worked because dog owners really did agree that they should be cleaning up after their dogs. But prior to the law, none of them would speak or act on that idea.

In South Carolina and Georgia and Bentonville, Arkansas and elsehwere, the governors and the CEOs surely knew that the Confederacy was based on racist slavery; they just rarely thought about it. And if the matter did come up, as with the recent Supreme Court decision about license plates, they probably assumed that most of their constituents and customers were happy with the flag and that the anti-flaggers were a cranky minority.

With the support for letting that flag fade into history, it looks as though for a while now many Southerners may have been uncomfortable with the blatant racism of the Confederacy and the post-Reconstruction era. But because nobody voiced that discomfort, everyone thought that other Southerners still clung to the old mentality. The murders in the Charleston church and the subsequent discussions about retiring the flag may have allowed Southerners to discover that their neighbors shared their misgivings about the old racism. And it allowed the retail giants to see that they weren’t going to lose a lot of money by not stocking the flag.

Cross-posted at Montclair SocioBlog.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

Saturday night, I went to the 7:30 showing of “Me and Earl and the Dying Girl.” The movie had just opened, so I went early. I didn’t want the local teens to grab the all the good seats – you know, that thing where maybe four people from the group are in the theater but they’ve put coats, backpacks, and other place markers over two dozen seats for their friends, who eventually come in five minutes after they feature has started.

That didn’t happen. The theater (the AMC on Broadway at 68th St.) was two-thirds empty (one-third full if you’re an optimist), and there were no teenagers. Fox Searchlight, I thought, is going to have to do a lot of searching to find a big enough audience to cover the $6 million they paid for the film at Sundance. The box office for the first weekend was $196,000 which put it behind 19 other movies.

But don’t write off “Me and Earl” as a bad investment. Not yet. According to a story in Variety, Searchlight is looking that “Me and Earl” will be to the summer of 2015 what “Napoleon Dynamite” was to the summer of 2004. Like “Napoleon Dynamite,” “Me and Earl” was a festival hit but with no established stars and debt director (though Gomez-Rejon has done television – several “Glees” and “American Horror Storys”). “Napoleon” grossed only $210,000 its first week, but its popularity kept growing – slowly at first, then more rapidly as word spread – eventually becoming cult classic. Searchlight is hoping that “Me and Earl” follows a similar path.

The other important similarity between “Napoleon” and “Earl” is that both were released in the same week as a Very Big Movie – “Harry Potter and the Prisoner of Azkaban” in 2004, “Jurassic World” last weekend. That too plays a part in how a film catches on (or doesn’t).

In an earlier post I graphed the growth in cumulative box office receipts for two movies – “My Big Fat Greek Wedding” and “Twilight.”  The shapes of the curves illustrated two different models of the diffusion of ideas.  In one (“Greek Wedding”), the influence came from within the audience of potential moviegoers, spreading by word of mouth. In the other (“Twilight”), impetus came from outside – highly publicized news of the film’s release hitting everyone at the same time. I was working from a description of these models in sociologist Gabriel Rossman’s Climbing the Charts.

You can see these patterns again in the box office charts for the two movies from the summer of  2004 – “Harry Potter/Azkaban” and “Napoleon Dynamite.” (I had to use separate Y-axes in order to get David and Goliath on the same chart; data from BoxOfficeMojo.)

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“Harry Potter” starts huge, but after the fifth week the increase in total box office tapers off quickly. “Napoleon Dynamite” starts slowly. But in its fifth or sixth week, its box office numbers are still growing, and they continue to increase for another two months before finally dissipating. The convex curve for “Harry Potter” is typical where the forces of influence are “exogenous.” The more S-shaped curve of “Napoleon Dynamite” usually indicates that an idea is spreading within the system.

But the Napoleon curve is not purely the work of the internal dynamics of word-of-mouth diffusion. The movie distributor plays an important part in its decisions about how to market the film – especially when and where to release the film. The same is true of “Harry Potter.”

The Warner Bros. strategy for “Harry Potter” was to open big – in theaters all over the country. In some places, two or more of the screens at the multi-plex would be running the film. After three weeks, the movie began to disappear from theaters, going from 3,855 screens in week #3 to 605 screens in week #9.

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“Napoleon Dynamite” opened in only a small number of theaters – six to be exact.  But that number increased steadily until by week #17, it was showing in more than 1,000 theaters.

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It’s hard to separate the exogenous forces of the movie business from the endogenous word-of-mouth – the biz from the buzz.  Were the distributor and theater owners responding to an increased interest in the movie generated from person to person? Or were they, through their strategic timing of advertising and distribution, helping to create the film’s popularity? We can’t know for sure, but probably both kinds of influence were happening. It might be clearer when the economic desires of the business side and the preferences of the audience don’t match up, for example, when a distributor tries to nudge a small film along, getting it into more theaters and spending more money on advertising, but nobody’s going to see it. This discrepancy would clearly show the influence of word-of-mouth; it’s just that the word would be, “don’t bother.”

Cross-posted at Montclair SocioBlog.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.

Ah, capitalism.

The thing about our time is that we just might value individuality more than at any other point in the history of human life and, yet, at the same time, we have more capacity to mass produce goods and ideas than ever.

Enter: the marketing of mass-produced individuality. That is, the new Sex Pistols-themed Mastercard. Now available at virginmoney.com/virgin/credit-cards/rebellion.

Now that is a URL of the times.

Their slogan? “Bring a bit of rebellion to your wallet.”

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I know almost nothing about punk music but I know that the Sex Pistols were foundational and that the message of the music was anti-establishment. So, the appearance of the band on credit cards with an APR of 18.9% is, sociologically speaking, hilarious.

Hey, maybe you can buy a replica of a famous punk musician’s guitar with it! It comes pre-stressed, so it totally looks like you play it a lot and probably treat it like shit because who the fuck cares. And it also comes with some stickers that look vaguely anarchical and you can make it your own depending on which stickers you choose and where you put them!

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Sociologist Brady Potts wrote a post about this guitar a few years ago. He asked: “What can we unpack from this guitar?” And wrote:

Pretty much the history of modernity. You start with “the guitar” – an instrument traditionally produced by artisans called luthiers. But this particular style of guitar – the Fender Telecaster – is the first commercially successful mass-produced solidbody electric guitar. (Henry Ford:Driving::Leo Fender:Rocking.) Introduced in 1950 as the Esquire… assembled on a factory line from mass-produced interchangeable parts, sold in stores and catalogs, heard most often via media and broadcast for most music consumers, the 1966 Fender Telecaster is truly a Modern guitar.

And now you can buy it with a Sex Pistols credit card. Nope, looks like they’re sold out. Sorry, you’ll just have to buy your identity somewhere else.

Thanks to @NotDrSnit for the tip!

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.