Emotional Contagion is the idea that emotions spread throughout networks. If you are around happy people, you are more likely to be happy. If you are around gloomy people, you are likely to be glum.

The data scientists at Facebook set out to learn if text-based, nonverbal/non-face-to-face interactions had similar effects.  They asked: Do emotions remain contagious within digitally mediated settings? They worked to answer this question experimentally by manipulating the emotional tenor of users’ News Feeds, and recording the results.

Public reaction was such that many expressed dismay that Facebook would 1) collect their data without asking and 2) manipulate their emotions.

I’m going to leave aside the ethics of Facebook’s data collection. It hits on an important but blurry issue of informed consent in light of Terms of Use agreements, and deserves a post all its own. Instead, I focus on the emotional manipulation, arguing that Facebook was already manipulating your emotions, and likely in ways far more effectual than algorithmically altering the emotional tenor of your News Feed.

First, here is an excerpt from their findings:

In an experiment with people who use Facebook, we test whether emotional contagion occurs outside of in-person interaction between individuals by reducing the amount of emotional content in the News Feed. When positive expressions were reduced, people produced fewer positive posts and more negative posts; when negative expressions were reduced, the opposite pattern occurred.

In brief, Facebook made either negative or positive emotions more prevalent in users’ News Feeds, and measured how this affected users’ emotionally expressive behaviors, as indicated by users’ own posts. In line with Emotional Contagion Theory, and in contrast to “technology disconnects us and makes us sad through comparison” hypotheses, they found that indeed, those exposed to happier content expressed higher rates of positive emotion, while those exposed to sadder content expressed higher rates of negative emotion.

Looking at the data, there are three points of particular interest:

  • When positive posts were reduced in the News Feed, people used .01% fewer positive words in their own posts, while increasing the number of negative words they used by .04%.
  • When negative posts were reduced in the News Feed, people used .07% fewer negative words in their own posts, while increasing the number of positive words by.06%.
  •  Prior to manipulation, 22.4% of posts contained negative words, as compared to 46.8% which contained positive words.

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Let’s first look at points 1 and 2 — the effects of positive and negative content in users’ News Feeds. These effects, though significant and in the predicted direction, are really really tiny. None of the effects even approach 1%. In fact, the effects are all below .1%. That’s so little! The authors acknowledge the small effects, but defend them by translating these effects into raw numbers, reflecting “hundreds of thousands” of emotion-laden status updates per day. They don’t, however, acknowledge how their (and I quote) “massive” sample size of 689,003 increases the likelihood of finding significant results.

So what’s up with the tiny effects?

The answer, I argue, is that the structural affordances of Facebook are such users are far more likely to post positive content anyway. For instance, there is no dislike button, and emoticons are the primary means of visually expressing emotion. Concretely, when someone posts something sad, there is no canned way to respond, nor an adequate visual representation. Nobody wants to “Like” the death of someone’s grandmother, and a Frownie-Face emoticon seems decidedly out of place.

The emotional tenor of your News Feed is small potatoes compared to the effects of structural affordances. The affordances of Facebook buffer against variations in content. This is clear in point 3 above, in which positive posts far outnumbered negative posts, prior to any manipulation. The very small effects of experimental manipulations indicates that  the overall emotional makeup of posts changed little after the study, even when positive content was artificially decreased.

So Facebook was already manipulating your emotions — our emotions — and our logical lines of action. We come to know ourselves by seeing what we do, and the selves we perform through social media become important mirrors with which we glean personal reflections. The affordances of Facebook therefore affect not just emotive expressions, but reflect back to users that they are the kind of people who express positive emotions.

Positive psychologists would say this is good; it’s a way in which Facebook helps its users achieve personal happiness. Critical theorists would disagree, arguing that Facebook’s emotional guidance is a capitalist tool which stifles rightful anger, indignation, and mobilization towards social justice. In any case, Facebook is not, nor ever was, emotionally neutral.

Jenny Davis is an Assistant Professor of Sociology at James Madison University and a weekly contributor to Cyborgology, where this post originally appeared. You can follow her on Twitter.

“But what would you put on the door?!” said a facility manager at an airport, his concern echoed by an administrator at a university: “When people are looking for a restroom, they look for the ‘man or woman’ icon. It’s what we know to look for that means restroom.”

We can’t have gender neutral bathrooms, you see, because there’s no symbol for it… or is there?

This is the symbol used at the University of Colorado, Colorado Springs.  Sam Killermann, the social justice activist at which the above statements were aimed, doesn’t prefer it.  “Even if you’re familiar with gender identity and diversity,” he writes, “the literal interpretation of this image (a half “man” half “woman”) is a disconcerting representation of ‘gender neutral.’”

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So, what is there to do?  Killermann has an innovative solution.  “I had this breakthrough moment,” he says, “where I was like, ‘If I was urgently in need of a toilet, what visual cue that a room contained a toilet could I use?'”

Tada!

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“It’s really not that hard.”

Killermann wants us to replace all the man and woman signs on one-person, private public restrooms with this one — or with the British-inspired W.C., which he has decided stands for “who cares.” Print yours here.

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

You like!  Here are our most appreciated posts this month:

Thanks everybody!  And congrats to Lauren Kascak with Sayantani DasGupta, the co-authors of this month’s big winner!

Editor’s picks:

San Francisco!

I’ll be at the American Sociological Association meetings in August.  If any visiting sociologists or locals would like to get together for a drink some evening or afternoon, I’m game! Send a note to socimages@thesocietypages.org with ASA in the subject line.

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

Thanks to someone for this mash up of academia and Precious Moments figurines! About him or herself, he or she writes:

I’m the sort of person who (a) constantly saw, and was occasionally given, Precious Moments figures as a kid, despite finding them creepy; and (b) now makes a living in, and constantly thinks about, academia, despite finding it creepy.

Scroll through some of my favorites below or see them all!

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Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

The Stonewall Riots, widely described as the birth of the modern gay and transgender rights movement, occurred on this day in 1969.

Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.

Flashback Friday. 

How do people in the U.S. become wealthy?  According to the myth of meritocracy, they do so by hard work: blood, sweat, tears, a trace of talent, and a tad bit of luck.  This is the story told in this two-page ad for U.S. Trust in The New Yorker:

On the first page we learn she’s rich, but she’s still a home-town girl at heart. On the second page, we learn a little about how she might have gotten so wealthy:

Note the first few sentences:

Who’s to say how it happened. A big idea. A gutsy work ethic. A lucky break here and there.

Well, uh…what about, “She inherited it”? That’s a pretty common way to end up with a whole bunch of houses and in need of a wealth management team.

The notion that rich people are rich because their parents are rich, however, interrupts the American mystique, the one where we are a country of self-made immigrants who pulled ourselves up by our bootstraps.  People, even people who inherited wealth, like to think that they’re rich because they worked hard.  Hence, the romanticization of the self-made millionaire in the ad and the corresponding invisibility of the inheritance loophole.

On the flipside, this narrative also supports the converse idea that the poor are poor because of their lack of personal efforts and merits.  Perhaps they didn’t have a “big idea’ or the “gutsy work ethic” that enabled them to profit from the lucky break that they inevitably encountered, right?

This ad is just one drop in the sea of propaganda that makes it seem right and normal that a small proportion of our population is able to hoard wealth and property.

This post originally appeared in 2008.

Gwen Sharp is an associate professor of sociology at Nevada State College. You can follow her on Twitter at @gwensharpnv.

While there has been significant attention to recruiting women into STEM fields, what about the converse – recruiting men to female-dominated fields?  My recent article in Gender & Society analyzes the recruitment strategies of key health care players, examining themes of masculinity in text, speech, and images.

Some recruitment items, like this early poster from the Virginia Partnership for Nursing, asked viewers “Are you man enough to be a nurse?” Aspects of hegemonic masculinity — characteristics associated with being the culturally defined “ideal man” — are common themes in the poster, including sports, military service, risk-taking, and an emotionally-reserved demeanor:

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Since the “Are You Man Enough?” campaign in the early 2000’s, nurse leaders have tried to make recruitment messages less ostensibly gendered. In discussing the American Assembly for Men in Nursing’s (AAMN) new campaign, Don Anderson notes:

Nursing recruitment efforts needed to evolve from asking men if they were masculine enough to be a nurse to something less gender specific

Despite the effort to “de-genderify” nursing (Anderson’s word), masculinity is still front and center. Though the slogan is different, materials continue to emphasize culturally idealized forms of masculinity. One of the AAMN’s newest posters, “Adrenaline Rush,” avoids the “man enough” rhetoric, but maintains the theme of a stoic, emotionally-detached masculinity through visual cues.  Most of the nurse’s face is covered – limiting emotional expression—while risk-taking is emphasized.

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But not all recruitment materials employ a macho form of masculinity. Johnson & Johnson’s 30-second clip “Name Game” portrays a caring and emotionally competent nurse:

Key health care players, including an international organization (Johnson & Johnson), urban hospital systems, nursing programs, and organizations like the American Assembly for Men in Nursing (AAMN) have devoted resources to recruiting men into nursing. Analyzing their recruitment strategies reveals as much about contemporary tensions within masculinity as it does about the profession’s push for gender diversity.

Check out more of the recruitment materials and a more in-depth analysis in the article, “Recruiting Men, Constructing Manhood: How Health Care Organizations Mobilize Masculinities as Nursing Recruitment Strategy.”  For a free copy, contact me at cottingham@unc.edu.

Marci Cottingham is a postdoctoral fellow in the department of Social Medicine at the University of North Carolina – Chapel Hill. She received her Ph.D. in sociology from the University of Akron. Her research spans issues of gender, emotion, health, and healthcare. For more on her work, visit her site.

Cross-posted at Pacific Standard.

When my primary care physician, a wonderful doctor, told me he was retiring, he said, “I just can’t practice medicine anymore the way I want to.” It wasn’t the government or malpractice lawyers. It was the insurance companies.

This was long before Obamacare.  It was back when President W was telling us that “America has the best health care system in the world”; back when “the best” meant spending twice as much as other developed countries and getting health outcomes that were no better and by some measures worse. (That’s still true).

Many critics then blamed the insurance companies, whose administrative costs were so much higher than those of public health care, including our own Medicare. Some of that money went to employees whose job it was to increase insurers’ profits by not paying claims.  Back then we learned the word “rescission”  — finding a pretext for cancelling the coverage of people whose medical bills were too high.   Insurance company executives, summoned to Congressional hearings, stood their ground and offered some misleading statistics

None of the Congressional representatives on the committee asked the execs how much they were getting paid. Maybe they should have.

Health care in the U.S. is a $2.7 trillion dollar business, and the New York Times has an article about who’s getting the big bucks.  Not the doctors, it turns out.  And certainly not the people who have the most contact with sick people — nurses, EMTs, and those further down the chain.  Here’s the chart from the article, with an inset showing those administrative costs.

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As fine print at the top of the chart says, these are just salaries — walking-around money an exec gets for showing up.  The real money is in the options and incentives.

In a deal that is not unusual in the industry, Mark T. Bertolini, the chief executive of Aetna, earned a salary of about $977,000 in 2012 but a total compensation package of over $36 million, the bulk of it from stocks vested and options he exercised that year.

The anti-Obamacare rhetoric has railed against a “government takeover” of medicine. It is, of course, no such thing. Obama had to remove the “public option”; Republicans prevented the government from fielding a team and getting into the game. Instead, we have had an insurance company takeover of medicine. It’s not the government that’s coming between doctor and patient, it’s the insurance companies. Those dreaded “bureaucrats” aren’t working for the government of the people, by the people, and for the people. They’ve working for Aetna and Well-Point.

Even the doctors now sense that they too are merely working for The Man.

Doctors are beginning to push back: Last month, 75 doctors in northern Wisconsin [demanded] . . . health reforms . . . requiring that 95 percent of insurance premiums be used on medical care. The movement was ignited when a surgeon, Dr. Hans Rechsteiner, discovered that a brief outpatient appendectomy he had performed for a fee of $1,700 generated over $12,000 in hospital bills, including $6,500 for operating room and recovery room charges.

That $12,000 tab, for what it’s worth, is slightly under the U.S. average.

Cross-posted at Pacific Standard.

Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.