turkle

Both are technology books that came out in 2015, and John Durham Peters’ The Marvelous Clouds is perhaps the best counterpoint, or antidote, to Sherry Turkle’s Reclaiming Conversation. Turkle is the avatar of digital dualism, seeing a real world that is natural versus technology that is inhuman and added on. Peters instead puts forward a view of media and technology as part of the environment, and the environment as inherently technological and itself a type of media. Peters doesn’t think of only one all-encompassing environment but of many elements, be they water or language or fire or digitality. Each is its own intersecting environment. Whether you like to think of digitality as part of one world or infinity worlds is an improvement over the digital dualist mistake of seeing two. more...

The easiest, laziest, most click-baitiest op-ed, trend video, or thing to scream at a bar right now is how, with today’s technologies, we are more connected but also more alone. Ooh. Zuckerberg has 500 million friends but it was never really a spoiler to say that Sorkin’s The Social Network ends with him sitting alone at a computer. Ooh. The Turkle-esque irony is just too good for it not to zeitgeist all over the place.

That argument should not be altogether dismissed but I am quite skeptical of where it’s so often coming from and how it’s articulated. This trend might be largely disingenuous, and by that I do not mean intentionally insincere but instead a sort of cultural positioning: we-are-connected-but-alone not only drips with that delicious ironic juxtaposition, it simultaneously props the person making the case as being somehow deeper, more human, more in touch with others and experience. more...

Since it’s the season for giving, I’d like to satirically write up some conclusions for that op-ed you need to finish. A cool way to crank out that “think-piece” before your deadline is to pick a topic—reading, driving, talking, pet-grooming, bedazzling, whatever—and say social media is making it less real, deep, true, meaningful, authentic, soulful, or whatever else makes you feel like a better type of human than the automaton masses. more...

–Listen to the show here–

The Diane Rehm Show took to the air, ending 45 minutes ago, to debate how Facebook is making us lonely and disconnected and ruining just about everything. This is my quick first-reaction. On one side was Sherry Turkle, that avatar of “digital dualism” (more on this below) who recently wrote “The Flight From Conversation” in the New York Times and Stephen Marche who wrote “Is Facebook making us Lonely?” in The Atlantic. On the other side was Zeynep Tufekci, a researcher who communicates as well as these journalists*, responding to Turkle (also in the Atlantic). While Turkle and Marche’s headlines are intentionally catchy and dramatic, they are also sensationalist and misleading. The reality is not as captivating and Tufekci’s headline in response is far more accurate: “Social Media’s Small, Positive Role in Human Relationships.”

This is one of the many lessons provided by this hour of NPR: catchy arguments tend to trump data, even on nerdtacular public radio. Tufekci, outnumbered, did well given the dearth of air time provided relative to the more sensationalist ideas on the show. Further, the show (@drshow) seemed completely unaware of the fast-moving and engaging Twitter backchannel discussing the topics in much more nuance and detail than much of what was said on-air. [You’ve already enjoyed the irony of this as opposed to Turkle’s argument, right? Obviously.]

The next lesson more...

The PEW Research Center just released new findings based on a representative sample of Americans on “Social networking sites and our lives.” Let’s focus on a conclusion that speaks directly to the foundation of this blog: that our social media networks are dominated by physical-world connections and our face-to-face socialization is increasingly influenced by what happens on social media.

Movies like The Social Network, books like Turkle’s Alone Together and television shows like South Park (especially this episode) just love the supposed irony of social media being at once about accumulating lots of “friends” while at the same time creating a loss of “real”, deep, human connection. They, and so many others, suffer from the fallacy I like to call “digital dualism.” There are too many posts on this blog combating the digital dualism propagated by these people who don’t use/understand social media to even link to all of them all here.

Further, more...

The power of social media to burrow dramatically into our everyday lives as well as the near ubiquity of new technologies such as mobile phones has forced us all to conceptualize the digital and the physical; the on- and off-line.

And some have a bias to see the digital and the physical as separate; what I am calling digital dualism. Digital dualists believe that the digital world is “virtual” and the physical world “real.” This bias motivates many of the critiques of sites like Facebook and the rest of the social web and I fundamentally think this digital dualism is a fallacy. Instead, I want to argue that the digital and physical are increasingly meshed, and want to call this opposite perspective that implodes atoms and bits rather than holding them conceptually separate augmented reality.

In a 2009 post titled “Towards Theorizing An Augmented Reality,” I discussed geo-tagging (think Foursquare or Facebook Places), street view, face recognition, the Wii controller and the fact that sites like Facebook both impact and are impacted by the physical world to argue that “digital and material realities dialectically co-construct each other.” This is opposed to the notion that the Internet is like the Matrix, where there is a “real” (Zion) that you leave when you enter the virtual space (the Matrix) -an outdated perspective as Facebook is increasingly real and our physical world increasingly digital.

I have used this perspective of augmentation to critque dualism when I see it. For instance, more...

In the social sciences, we often hear about, talk about, and preach about the relationship between theory and methods. Here, I present a poignant example their interconnectedness.

In a recent post, I argued that the accomplishment of authenticity in a cyborg era is particularly difficult. Drawing on Goffman, Turkle, and others, I argued that we live in a time of constant documentation, exposing the identity work that is supposed to remain hidden in the so-called “back stage.” I purported that our online and offline selves are not only mutually influential, but that we also engage in preemptive behavior in order to accurately present our ideal selves through multiple mediums.

Overall my theoretical point is this: As social actors we expect authenticity in others, and in ourselves. In a time of constant documentation, our online personas become our reflections, and they must not only be ideal, but also truthful. As such, we do not document falsehoods, but preemptively create documentable situations in an effort to present a self that is simultaneously ideal and authentic.

Here is the methodological conundrum: If the constructed nature of selves and identities must remain hidden not only from others, but also from ourselves, then how can we get people to talk about the labor involved in the identity construction process? In other words, how do we support the theoretical assertion? more...