The power of social media to burrow dramatically into our everyday lives as well as the near ubiquity of new technologies such as mobile phones has forced us all to conceptualize the digital and the physical; the on- and off-line.
And some have a bias to see the digital and the physical as separate; what I am calling digital dualism. Digital dualists believe that the digital world is “virtual” and the physical world “real.” This bias motivates many of the critiques of sites like Facebook and the rest of the social web and I fundamentally think this digital dualism is a fallacy. Instead, I want to argue that the digital and physical are increasingly meshed, and want to call this opposite perspective that implodes atoms and bits rather than holding them conceptually separate augmented reality.
In a 2009 post titled “Towards Theorizing An Augmented Reality,” I discussed geo-tagging (think Foursquare or Facebook Places), street view, face recognition, the Wii controller and the fact that sites like Facebook both impact and are impacted by the physical world to argue that “digital and material realities dialectically co-construct each other.” This is opposed to the notion that the Internet is like the Matrix, where there is a “real” (Zion) that you leave when you enter the virtual space (the Matrix) -an outdated perspective as Facebook is increasingly real and our physical world increasingly digital.
I have used this perspective of augmentation to critque dualism when I see it. For instance, last year I posted a rebuttal to the digital-dualist critique of so-called “slacktivism” that claimed “real” activism is being traded for a cyber-based slacker activism. No, cyber-activism should be seen in context with physical world activism and how they interact. Taken alone, yes, much of the cyber-activism would not amount to much. But used in conjunction with offline efforts, it can be powerful. And, of course, my point is much, much easier to make with the subsequent uprisings in the Arab world that utilize both digital and physical organizing. This augmented dissent will be a topic for another post.
Recently, I have critiqued “cyborg anthropologist” Amber Case for her use of Turkle’s outdated term “second self” to describe our online presence. My critique was that conceptually splitting so-called “first” and “second” selves creates a “false binary” because “people are enmeshing their physical and digital selves to the point where the distinction is becoming increasingly irrelevant.” [I’ll offer my own take for what that digital presence should be called in a soon-to-come post.]
But the dualism keeps rolling in. There are the popular books that typically critique social media from the digital dualist perspective. Besides Turkle’s Alone Together, there is Carr’s The Shallows, Morozov’s The Net Delusion, Bauerlein’s The Dumbest Generation, Keen’s The Cult of the Amateur, Siegel’s Against the Machine, Lanier’s You Are Not a Gadget, and the list goes on (we can even include the implicit argument in the 2010 blockbuster movie The Social Network). All of these argue that the problem with social media is that people are trading the rich, physical and real nature of face-to face contact for the digital, virtual and trivial quality of Facebook. The critique stems from the systematic bias to see the digital and physical as separate; often as a zero-sum tradeoff where time and energy spent on one subtracts from the other. This is digital dualism par excellence. And it is a fallacy.
I am proposing an alternative view that states that our reality is both technological and organic, both digital and physical, all at once. We are not crossing in and out of separate digital and physical realities, ala The Matrix, but instead live in one reality, one that is augmented by atoms and bits. And our selves are not separated across these two spheres as some dualistic “first” and “second” self, but is instead an augmented self. A Haraway-like cyborg self comprised of a physical body as well as our digital Profile, acting in constant dialogue. Our Facebook profiles reflect who we know and what we do offline, and our offline lives are impacted by what happens on Facebook (e.g., how we might change our behaviors in order to create a more ideal documentation).
Most importantly, research demonstrates what social media users already know: we are not trading one reality for another at all, but, instead, using sites like Facebook and others actually increase offline interaction. This is not zero-sum dualism. As the famous Network Society theorist Manuel Castells stated earlier this month,
Nobody who is on social networks everyday (and this is true for some 700 million of the 1,200 million social network users) is still the same person. It’s an online/offline interaction, not an esoteric virtual world.
None of this is to say that social media and the web should not be critiqued. Indeed, it should be, and I hope to do that work myself. However, critiques of social media should begin with the idea of augmented reality. Is a reality augmented by digitality a good thing? My job with this post is not to answer that question, but to help make it possible.

Comments 318
Bon — February 24, 2011
i'm in full agreement of the way you frame this...i think the binary distinctions between real and virtual are not only misleading but dangerous, in that they reify distinctions that don't represent practices, and that leads thinking into the realm of sheer ideology.
but i still want a way to talk about people's digital presence specifically, because the operations of power and interaction are not actually the same online as they are in so-called “real life,” no matter whether we try to conduct ourselves the same or no. and i want a way to trace what those operations and circulations of technology and human and capital without trying to pretend that the subjects online are fully distinct from their physical selves. i still think that our online existence takes on something of a life of its own, that often expands our subjectivity beyond what's available to us in our embodied worlds.
how to do that and avoid being understood as a digital dualist? dunno. working on it. :)
sally — February 25, 2011
You might be interested in our recent paper. We avoid the dualism that you mention, and suggest that its all reality but with a structure that's kind of different.
Sally A. Applin and Michael Fischer
"A Cultural Perspective on Mixed, Dual and Blended Reality"
http://www.dfki.de/LAMDa/accepted/ACulturalPerspective.pdf
Maarten Lens-FitzGerald — March 14, 2011
Nice piece. For AR this is definitely a main hurdle to overcome. And its a big meme so not an easy one.
I agree that digital dualism is not real. I think its the same person who acts differently in different contexts.
It reminds me of people (in Holland where I live and work) who think that at work they should be and act different then at home. Not all but a substantial group. Key is that they are the same person, they just act differently in different contexts.
The same case can be made for commenting on flickr or on AVC's blog. You may have different styles yet are the same person. You can even make this known if you choose by using the same handle or your real name.
(For key words and categories: "one person", "acting" and "different contexts")
Dan Greene — March 30, 2011
Great post Nathan! Love the picture at the top too, where's that from? Looks like a Cronenberg movie.
I'm on board with your critique, and I love that the theory is deep but the language relatively plain. Nice balance!
I think the next step is a Derridian deconstruction of the real--virtual binary, asking why there's so much psychic, material, and emotional investment in maintaining division. What power relations does it support and which bodies does it obscure? N Katherine Hayles starts working towards this How We Became Posthuman, but I think there's still work to be done. And this is something written into our most fundamental concepts of information.
Basically, I feel the real-virtual binary is a different flavor of an old bias from our liberal, humanist, Enlightenment-era intellectual ancestry. We want to think we have a singular, rational mind/soul/self unaffected by other minds, environments, or even our physical interactions. We don't like to acknowledge how our selves our co-constructed with other selves, environments, and things because then we would lose our magical agency and have to acknowledge the power of structures. This is a racist, sexist ideology too (something that pops up again with poststructuralism) because the only people who have the privilege to deny their situation within power relations are those at the top of the heap. Reinforcing the real--virtual binary is one way of doing this: "I have a textual Facebook mind, and a physical offline body, but never the twain shall meet".
Jessica Vitak — March 30, 2011
Most of the "blame" for treating our use of the Internet as an online/offline dichotomy stems from literature like Turkle's work in the 80s and 90s, all the work on MUDs, and media portrayals of online interactions such as the "Rape in Cyberspace." These works went far beyond the belief that we selectively self-present online (which we all most certainly do to some extent) to this idea that people used the anonymity of online interactions to become someone else, whether it was gender-bending or, as encompassed in the online disinhibition effect, flaming and harassing strangers online.
While I think there are plenty of examples are people merely transporting their existent selves into an online space (Rheingold's discussion of the WELL comes to mind), SNSs--and especially Facebook--were a game changer. Facebook's primary goal is to connect you to people from all stages of your life. These are pre-existing relationships, not new friends or romantic partners (for the most part). And when we are taking our "offline" identity and exporting it to an online space comprised of our offline connections, we are probably not going to radically diverge from that offline identity. Sure, there are exceptions, but they're exactly that--exceptions.
Most of the research that comes out of my lab (https://www.msu.edu/~nellison/TOIL/) highlights that online and offline should not be treated as distinct environments, even though we often argue that SNSs' unique features, such as the Friend List, do impact some of our communication behaviors. We do a lot of research on SNSs using social capital as a framework. Dmitri Williams, who developed social capital scales in 2006, distinguished between "online" and "offline" social capital, but we refrain from doing so. In a recent study, we did ask participants about their "general" social capital (including ALL of their connections) and their perceived social capital derived from interactions with their Facebook Friends and found a difference --> the general social capital scores were higher than the Facebook-specific, which certainly makes sense, as everyone has important connections that aren't on Facebook.
The research questions that keep me up at night relate to how we self-present on SNSs, which are characterized by context collapse (i.e., flattening of multiple audiences into one-- your "Friends List"). Even if our offline and online serves aren't inherently different, our self-presentation strategies vary based on our audience, and SNSs make it more difficult to know your audience and adapt accordingly. I'll be talking about that at #TtW2011 and am hoping for some awesome conversation on the topic.
Also, as a (somewhat) aside, I recently had a paper come out in Cyberpsychology about Facebook and political participation and we talk a bit about slacktivism in it, just in case you're interested: http://www.liebertonline.com/doi/pdfplus/10.1089/cyber.2009.0226
Okay, that was about the longest comment I've ever written, but this is a great topic to debate. Nice work Nathan!
Sebastian Deterding — February 10, 2012
Nice.
Just to complete the references, already in 2006, Stephanie Tuszynksi wrote a PhD "IRL (IN REAL LIFE): BREAKING DOWN THE BINARY OF ONLINE
VERSUS OFFLINE SOCIAL INTERACTION" http://etd.ohiolink.edu/view.cgi?acc_num=bgsu1143431168, where she pretty much makes this argument. She also did a documentary on the topic: http://www.amazon.com/IRL-Real-Life-Stephanie-Tuszynski/dp/B000TKENF4.
Taylor Dotson — July 27, 2012
"Besides Turkle’s Alone Together, there is Carr’s The Shallows, Morozov’s The Net Delusion..."
Haven read these works, I'm worried that your "digital dualism" charge is a total strawman. I haven't read any of them as idealizing the non-digital or positing completely separate worlds. Morozov, for instance, is more focused on taking down the poorly conceived techno-optimism surrounding the Internet in the third world than setting up a false binary between offline and online. He attacks the mindset that the simple addition of an augmenting technology will automatically bring democracy. I simply don't think the aim of his work is to add to any "digital dualist" literature. Furthermore, each of them seem to me to be actually focused on the same kind of interactions between off and online environments/activities that you argue that they ought to be focused on. The main arguments of Turkle and Carr lend themselves to an argument that our interactions with and through digital technologies have a effects that ramify to affect our off-line thinking and behavior. The on and offline worlds cannot be a distinct in their work as you make it out to be if they are arguing to the effect that there are linkages or interdependencies between the two areas. Nicholas Carr doesn't even argue that the effects of technology on thinking is unique to digital environments. He discusses writing and the typewriter as well. I really think the only distinction is that they are more critical about the limitations of our technologies and the unintended side-effects of particular modes of augmentation on the self and our behavior, which are of course contingent on the design of the technology and the society that it is placed in. You may disagree with the degree that they take these side effects to be problems or the magnitude to which they actually may exist but that is really a completely different argument than you've made here.
Z — August 7, 2012
I haven't read the comments, but doesn't the idea of an augmented reality being more valid than the idea of a digital dualist world pre-suppose people have no choice but to participate in things like Facebook and the internet? It should be noted, we have the choice to refuse participating in websites like Facebook, or the internet at large (directly). After all, no one is forcing us (yet) to use the internet, it's of our free will to do so. I de-activated my Facebook account over a year ago, and I feel much more healthy and social as a result, in all honestly. In my existence, I've found the more that digital technology gets further integrated in my life, the less alive I feel. The idea of 'popcorn brain' is also something we ought to take seriously, as the DSM is going to include internet addiction soon. I'd rather keep the internet and digital devices separated from the rest of my life, and limiting it as much as possible. We are the voluntary guinea pigs of this technology, and it's hard to predict how it will affect people in the long term.
Z — August 7, 2012
oh, I'm not disputing that these things will influence the world at large, regardless of how an individual decides to participate with it, or resist it. Sorry if that comment came off as if I didn't get that. However, I think it might perhaps move into dangerous territory if the social stigma increases with individuals who decide to opt out of direct participation, from the result of overriding philosophies that these technologies are integrated within the world no matter what. Perhaps, in a similar manner that overriding philosophies in most societies that a person's diet needs to include meat, when that's not true. A person does have the choice to not integrate these technologies within their life, in a similar way they could decide to go on strict digital diets, and limit intake, or completely go off the grid. There's no way of assessing whether it will benefit or hinder any existence as a result, but I'm curious to read the other articles you listed. I always liked that character from Goodfellas who never used a telephone btw haha
A recent trend I've noticed is a fair amount of punks in NYC these days are purposely sticking to dumb phones, and de-activating their facebooks, getting off the grid. The best quote I heard in regards to this, was something to the effect of "I don't want my phone to be smart, I want to be smart" The strange dependency people develop with their gadgets can seem alarming to me. I worry about young children who might not retain knowledge, due to being introduced to something like Siri early on. If people become increasingly dependent on these things, I dunno... I have a hunch that Generation Z might be abundantly more critical of these technologies than Gen Y is/was. It's not like I hate the internet or anything, just trying to stay a critical thinker, and dieting. I don't want a severe case of popcorn brain :o)
Susana — January 4, 2013
Sorry guys for not reading all of your posts before writing something. From my side, I'll say that I've read some of those posts.
dualism vs augmented
I feel that our world or reality gets augmented because we have more time to think, to respond, digitally and that helps us think about more strategies to express ourselves, either creatively or intelectually.
I feel that being physically active is important but intelectually active by using the net can be good as well, mind and body are connected.
And we know how a picture can many times express more than a 1000 words. Sometimes by incorporating emotions.
So the same happens with us when using facebook for example, there's more space for emotions so ourselves are enhanced, we're being reconstructed, which means we are learning in a more powerful way including emotions into us.
We know who we are but the net includes it adding wings to the power of our imagination by using more ways for us to express ourselves.
intelligentbottom — January 14, 2013
Marshall McLuhan much?