A little over a year ago, I found myself conducting a focus group session with a handful of middle school students. As part of a research project looking to better understand how Internet safety programs conceptualize youth and Internet technologies, I became increasingly surprised – and at least somewhat frustrated – that cyberbullying rarely came during dozens of conversations with students, parents and school administrators. This particular focus group session was no different. Nearing the end of the session, I finally asked the students if they used the word cyberbullying when they talked to their friends. Their response, looking at me as if I was the most out-of-touch idiot they had ever spoken with, was a unanimous “Nooo!” I then asked them: If you do not use the word, who does? Various students replied with disgusted exclamations of “Parents!” or “Teachers!” and in what would be one of the defining moments of the project, a student said “It’s an old lady word” quietly under her breath. Looking beyond some problematic ageism and sexism that may be implied in her response, there is an element of truth behind what she was saying: children are using a very different interpretive frame than parents when it comes to so-called “cyber-bullying.”
Kids don’t as deeply distinguish between online and offline bullying, just as they don’t distinguish between online and offline sociality. Their lives are full of everyday drama, smoothly transitioning between the social contexts of schools, homes, and social media (see: media ecologies). As such, the response from my focus group students is particularly telling. “Cyberbullying” is an “old lady word” created by grownups trying to figure out all this “new” online activity, and it’s yet another clear case of what other authors on this blog have described as digital dualism. In the Internet safety arena, digital dualist frames do not simply draw distinctions between online and offline social life – they are used to blame existing social problems on the social technologies that make them visible in new ways. Bullying, predation and exposure to “inappropriate content” have been seen as problems long before the widespread adoption of the Internet and information technologies by kids, and yet all of these problems appear as “new” or, at best, made worse by information technologies.
In this sense, digital dualist frames are grounded in technological determinism – the presumption that technologies drive social change – drawing attention to problematic information technologies and making it impossible to recognize or confront the entrenched social/institutional problems that produce “Internet safety” issues. Problems with disrespect and harassment (“bullying”) that emerge from increasingly restrictive neoliberal constructions of childhood are framed as problems with “inescapable” technologies. Problems with predation and “grooming” that emerge from the social distancing and isolation of childhood are framed as “online enemies already in your home.” And, of course, problems that emerge from the insistence that youth are naturally without sexuality (and/or are dangerously sexual) are framed as problems with the “unwanted exposure” of youth to inappropriate content through information technologies. Put differently, youth do face risks online, but they are largely the same problems previous generations faced, made newly visible by Internet technologies.
So, back again to the so-called “old lady words.” The students I spoke with were by no means dismissive of the very real risks of harassment and abuse they face every day – they had very real concerns about bullying and predation, just as adults did. But when parents and teachers distinguish between online and offline life, it not only comes off as out-of-touch, it produces bad policy for youth safety. As one director of information technology in a NY school district told me, “When you look at the audience and the kids are snickering, they’re not taking it seriously. I think it’s that power of authority that’s trying to clamp down on students’ rights…” And, let’s face it, it’s hard not to laugh when our legislators say things like “continued cyber harassment cyber bullying is a sickness and a crime, these internet bullies do not care are realize that our women and children are hurt the most from these internet predators.”
Nathan Fisk is a danah boyd fanboy and adjunct lecturer teaching “Youth and Teens Online” in the Science & Technology Studies department at Rensselaer Polytechnic Institute.
Comments 12
Matt Rafalow — July 15, 2012
Nathan:
Thought-provoking post! I really liked how you join public concerns over new media tech with the construction of childhood -- this is an intersection I'm really fascinated by. Also, compelling example of digital dualism at work in public rhetoric about youth.
A couple questions:
- The "drama" piece of boyd/marwick's that you mention comes from an academic piece that (if I remember correctly) argues that youth use drama as a way to minimize the importance of bullying (or whatever term should be used) in schools; in some ways, the use of drama reproduces or ignores social structures enforced by other youth, parents, and the rest of the world. I'd be curious to hear more about how your respondents articulated potential threats: who did they envision were the threats, and how did they cope with it?
- Do you think that a lot of the evidence and arguments you pose here pertain to youth in general, or mostly middle/upper class white youth?
Again, great post!
-matt
Nate Fisk — July 16, 2012
Matt:
Thanks for reading, glad you found it interesting! That particular intersection was what my dissertation work was all about, actually. I'm working on writing up an article or two at the moment.
I'm well aware of the work of boyd & Marwick, and I agree with them to an extent. Sure, the term "drama" *can* operate as a mechanism by which to minimize the importance of bullying, but I think it's more than that. In my research, drama appeared as the complex, situated social positioning and sparring that youth engage in everyday. For the kids I spoke with and surveyed, bullying could be encompassed by drama, but not always (particularly as you bring gender into the frame). Perhaps more importantly, "bullying" as a conceptual frame is mobilized by adults to "make sense" of drama and the everyday social lives of youth, in the absence of social context. Through "bullying," complex networks of relationships and interactions are simplified (to a bully/victim relationship) and made available for adult intervention (by protecting the victim and punishing the bully). The same goes for "cyberbullying," except in addition to social complexity and context, the concept additionally simplifies technical complexity and context.
As for what the students saw as the major problems with Internet safety, I overwhelmingly heard about what I've come to describe as "spillover." Here's how it works: A small group of kids will engage in some kind of online interaction leading to some form of disagreement or argument - a post on a Facebook wall, most commonly. Instead of remaining contained to that small group of kids, the disagreement is semi-public, drawing in peers across social networks, everyone taking sides. Come the next school day, these online arguments spill over into a physical confrontation between large groups of kids, drawing in entire schools. Both school administrators and kids cited this as the major problem with "Internet safety," particularly as these kinds of cases frequently disrupted the learning environment. This kind of interaction was more frequently described as "drama" by kids, and they coped with it by "staying out of drama" as much as they could. (Forgive my brief description, I have much more in my dissertation...)
Getting to your question about white middle/upper class youth, yes, I think there is definitely a level of generalizability here. Not in terms of the specific ways that youth understand their risks, or the contexts within which they emerge, but certainly in the ways adults frame youth social interaction online in ways that place technology at blame while making invisible the underlying social structures that produce risk and vulnerability. A big part of the reason "cyberbullying" is so attractive as a conceptual frame is the ease with which it is exported to different contexts - and the same can be said about most of the other categories of Internet safety risk. As one school administrator told me, "Bullying is bullying is bullying."
Ben Brucato — July 16, 2012
This is a good piece, like many of those on this blog. Yet, it conveys similar ideological convictions that I find suspect.
Certainly the terminology and the way it is framed by outsiders to the phenomenon is problematic, but everything is potentially problematic. Certainly any distinction between online and offline worlds is also open to critique. However, I find the tendency to reduce all distinctions, and to refer too quickly to the ease of traversing boundaries between the material and virtual equally troubling. (Considering Suler's research alone suggestions that virtual environments enable and constrain different modes and styles of interaction.)
It's old hat to chalk up any influence the technological has on social dynamics to "technological determinism." It's a weak, underdeveloped critique that continues to carry weight despite the important work by some STS researchers over the years who have demonstrated much more nuance. The "technological determinist" label gets thrown around too readily, too easily, and without substantiation. (Consider Feenberg's _Questioning Technology_ where he refers to a supposedly pervasive determinist tendency in technology studies -- without a single reference to any existing work that demonstrates it! He creates an image intended to conjure up certain authors, but then caricatures their work.) Why might that be? Why does this label persist? Why do authors -- including intelligent ones like yourself -- continue to throw around the term to disabuse any alternate explanation as though the term itself is self-evident?
The problem I see here with the claim of technological determinism is that it poses a new dualism: either technology is fully autonomous and completely determines the social, or society is fully autonomous and completely determines the technological. I know of no author who poses the former, but Latour was one of the first to point to the troubling tendency in STS (and elsewhere) -- mostly a result of modernist sociological notions -- to view society as an exclusively human product, and a fully autonomous one. And yet many in the field continue to presume nearly infinite plasticity of the material and technological world.
Recent work in speculative realism (SR) and object-oriented ontology (OOO) opens up new methods of considering the very real and experienced differences among a variety of material and virtual domains. Both the "digital dualism" and "technological determinism" pejoratives are going to need much more work to allow them to be thrown around with supposed self-evidence. I'm not convinced. Surely the distinction between social and virtual is prone to critique, and there are zones of indistinction (in an Agambenian sense), but that's not enough to let anyone get away with treating them as entirely similar ethical, phenomenological and ontological fields. Anyone who would type a comment on a Facebook photos saying "It's good to see you again," or to refer to social networking as a means of "staying connected to family" understands the ways in which the social and virtual blend. That doesn't tell us anything new. The ways these worlds overlap is obvious. What's the point in inflating these tendencies? The tendency to "see the cyborg in everything", to equate the spear hunter with someone with a neuro implant that controls a robotic arm is at the very least sloppy, but what's more is it leaves me questioning the motivation behind it. Why should we equate them? What does that allow us to do?
Certainly, young people who are "digital natives" find greater ease traversing boundaries and melding material and virtual worlds. This doesn't tell us much. "Bullying" online must have *some* unique qualities and outcomes that are somewhat distinct from the bullying experienced by children where physical consequences are more immanent and immediate. What we might call that experience, and how that might resonate among children might not be "cyberbullying". Any good Wittgensteinian would agree that if children aren't using the term that its utility among that community is limited.
The "inescapable" framing is one that I think needs to be examined. Just what are the different worlds that are inhabited by those who "escape" (or are excluded from) a "wired" life compared to those who have melded the material and virtual worlds into a shared world? It's a discursive frame, but is it just that? Is there no distinction outside of communicative styles and claims-making? It would seem as though "digital dualism" critics find no reliable grounds by which they could refer to the experiences of one who "is connected" as any way different from someone who is not. I have a feeling more than just middle school children would laugh at that notion. Did you ask any of your research subjects about their friends who are among the 22% of families who do not have an internet connection? Would they have described their everyday life as identical? JoEllen Fishkeller's research on television viewing among adolescents tells us that a child who watches television after school for several hours a day inhabits a very different social world. Their "surrogate friends" in TV land are ones whose lives they must keep up with in order to remain in the conversations among their school friends. To not follow the right shows, to stay up to date on the happenings is a means for exclusion. Is the world inhabited by the child without a smart phone, internet connection, Facebook profile, Xbox 360 account, etc. identical to the world inhabited by those with all of them? Is bullying experienced differently by children who spend 5 hours a day online the same as that experienced by children who spend all night on their stoop, at the basketball court, and so on? I would presume it's not, but I'm not the expert in the area.
Kwandell Peterson — July 18, 2012
Anything prepended by "cyber-" is automatically perceived as inauthentic or misunderstood.
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Tanya Bilsbury — December 20, 2013
Hi Nathan,
Thanks so much for your post! You've really put your finger on something, and I can't find other sources that make the same point. I would like to cite you but a blog post isn't ideal; do you have a paper or dissertation I could cite? Even 'maunscript under preparation' would be fine.
I was involved with the NS cyberbullying task force working group and I had a similar experience. At one meeting the task force met with about 50 students from a local high school. We had been immersed in the discussion of cyberbullying, legislation etc for about a year then and figured it would be natural for kids to talk about it like it was the worst thing happening. The reaction was totally unexpected..they were practically rolling their eyes! None seemed to think it was really a problem (which was again unexpected) and the chair pressed them again and again, as if it had to be there under the surface. The memory of how we refused to take or accept a resounding no from them has remained with me.