Confirmation bias is the tendency to search for or interpret information in a way that reaffirms our pre-existing beliefs. We may selectively notice information; for instance, if we think the full moon makes people act weird, we’re likely to notice and remember strange things we see people doing during a full moon better than strange things we observe at other times (or than all the people we see acting perfectly normally during a full moon). We tend to perceive what we expect to see, our brains struggling to come up with reasons that justify what we already think.
Dmitriy T.C. sent in a video that illustrates this particular type of selective thinking. Jimmy Kimmel gave people on the street an exclusive look at the iPhone 5 and asked what they thought of it. Except, of course, the iPhone 5 isn’t available yet. What he actually gave them was an iPhone 4S. But when told they’re looking at a new version of the iPhone, everyone immediately perceives clear improvements that make it better than the iPhone 4.
You might expect this from people who don’t have much knowledge of iPhones; they don’t have a clear basis for comparison, so whatever features seem neat, they assume are new. But even people holding their own iPhone 4 up for direct comparison perceive the “iPhone 5” Kimmel hands them to be superior, noting a range of details — it’s lighter, faster, just clearly better. They think a new version of a gadget must be way more awesome than the previous version, and Apple has an aura of coolness that leads people to expect their new products should be extra amazing. Since people expect a new iPhone to be awesome, they notice, or invent, features that confirm that it is, indeed, awesome.
It’s a really fun demonstration of this cognitive bias:
Comments 13
Theo — September 14, 2012
Hilarious! However, I think this video is a better example of Podolny's concept of "Status Signals" than confirmation bias. This is a case of individuals' assessments of quality being influenced by Apple's reputation. Confirmation bias then serves as the mechanism through which their appraisals are altered based on this reputation.
Confirmation Bias and the iPhone 5 | That Reblogging Thing — September 14, 2012
[...] Confirmation Bias and the iPhone 5 September 14, 2012 · by uncivilsplash · in Apple Products, Captitalism, Cognitive Bias, Consumerism, Psychology. · by Gwen Sharp, 47 minutes ago at 01:00 pm Sociological Images [...]
Yrro Simyarin — September 14, 2012
You should be careful in your language - the iPhone 4s is a different product from the iPhone 4, and is significantly faster, despite the fact that they look nearly identical.
DSavsch — September 14, 2012
Fair, but a new iphone 4s is probably much faster than a random person's iphone 4s that has a lot of apps running in the background, and which hand you favor can influence perception of weight.
pduggie — September 17, 2012
Not sure about how seriously Bicycle Face was taken.
This http://articles.boston.com/2012-02-19/ideas/31074207_1_wi-fi-headache-elevators
seems to indicate that Shadwell's article (is there ANY other serious reference to it?) was not well regarded by his peers.
Socialization examples « Fitsociology's Blog — October 1, 2012
[...] Jimmy Kimmel Confirmation Bias http://thesocietypages.org/socimages/2012/09/14/cognitive-bias-and-the-iphone-5/ Samsung [...]
Gynomite’s Reading Room « Gynomite! — December 11, 2012
[...] Kimmel is doing genius things with confirmation bias these days. You should check it [...]
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