If you’re not writing a dissertation or taking care of twins, you might have heard that News of the World, a tabloid newspaper in the U.K., has been gathering news by illegally listening to people’s voicemail messages. News of the World is owned by Rupert Murdoch’s firm News Corporation, the second largest media company in the world. News Corporation also owns Fox. This is a great natural experiment testing the potential problems with media consolidation, the fact that more and more media outlets are owned by fewer and fewer companies.
So how does Fox report on this scandal? Rob Beschizza, writing for BoingBoing, highlighted a segment on Fox News in which the host and guest agree that “hacking scandals” are a “serious… problem” and imply that, in this instance, News of the World was the victim, not the perpetrator. More, the guest “expert” is not a politician, scholar, or even a pundit, he’s actually a public relations professional who specializes in spinning scandals to obviate the negative consequences for corporations. Says James Fallows at The Atlantic:
He is Robert Dilenschneider, former head of Hill and Knowlton and now head of the Dilenschneider Group, who recently was featured in an interview, “How to Manage a PR Disaster.”
So Fox is having an expert on spin as a guest, who just so happens to spin the scandal about their parent corporation:
Partial transcript:
The NOTW is a hacking scandal, it can’t be denied. But the real issue is, why are so many people piling on at this point? We know it’s a hacking scandal, shouldn’t we get beyond it and deal with the issue of hacking? Citicorp has been hacked into, Bank of America has been hacked into, American Express has been hacked into, insurance companies have been hacked into, we’ve got a serious hacking problem in this country, and the government’s obviously been hacked into, 24,000 files.
…
The bigger issue is really hacking and how we as the public going to protect our privacy and deal with it. I would also say, by the way, Citigroup, great bank. Bank of America, great bank. Are they getting the same attention for hacking that took place less than a year ago, that News Corp is getting today?
Of course, as Beschizza at BoingBoing points out, Citigroup and Bank of America were hacked into, whereas News of the World did the hacking. It’s also an interesting use of the word “hacking.” Beschizza continues:
Though we all use the term “hacking” broadly, punching in a default PIN number isn’t quite the same thing as the skills required to hack into banks and governments. You can’t pretend these are the same class of problem, unless you’re happy being ignorant of the crisis management issues on which you are being presented as an expert.
Use of the term, then, makes the illegal activity seem more like the mischief of a techy teenager or the nefarious work of anti-establishmentarians, not the plain ol’ straightforwardly criminal behavior it is.
See also: Shameless promotion of the movie, Tinkerbell, at Good Morning America.
Lisa Wade, PhD is an Associate Professor at Tulane University. She is the author of American Hookup, a book about college sexual culture; a textbook about gender; and a forthcoming introductory text: Terrible Magnificent Sociology. You can follow her on Twitter and Instagram.
Comments 17
Tom — July 17, 2011
Are they comparing Citi Group (who got hacked) to News of the World (who did some hacking)? Fox News is pretty amusing. The only other spin I saw on the issue was the idea that the Guardian had a bone to pick with NotW.
I also find it interesting that when he's questioned about the News of the World, he responds by saying "there's a lot of hacking in this country". Most of the News of the World's exploits weren't in the US.
Anonymous — July 17, 2011
It's quite disturbing to see leading news stations acting like this, and it seems like even the stations that aren't owned by Murdoch are hopping on the wagon. BBC world had a similar, but of course much more subtle angle, where most of the coverage this week was about saying goodbye to the good ol' paper and with some concerned discussion about how they were going to save face in regards to the hearings. This is the big international news channel, and I have little doubt that CNN are doing the same thing - the stations of highest authority are building a norm where the capitalists are always front and centre, and everything else is only important as long as it can be translated into loss or gain in money. Considering that these stations are also targeted at the elite of the world, it's very worrying.
Larrycharleswilson — July 17, 2011
Who would expect Fox News to act otherwise?
Ms. Sunlight — July 17, 2011
This is incredibly disingenous. It's like saying a small business owner losing stock and a shoplifter have the same kind of "stealing problem".
There is also an outright lie: that things took place "over a decade ago", but Clive Goodman and Glenn Mulcaire were convicted over hacking that took place in 2005, and there are known later incidents in 2006 - 2007.
What is even more disingenuous is that they talk about all sorts of banks and other organisations being hacked, but at no point do they mention one of the more recent high-profile security failures: fox.com itself, hacked by LulzSec.
Isn't admitting you have a problem the first part of finding a solution?
Jon — July 17, 2011
The point he's glossing over is that a criminal investigation is taking place in the UK, so it doesn't matter that Murdoch is "sorry" and that it happened "over a decade ago."
Anonymous — July 17, 2011
"Citibank... great bank."
For others, perhaps, it came a little earlier, but this was the exact moment when this chump lost all creditability.
rynsa
Kinelfire — July 18, 2011
What I find amazing about all this is that it's *still* being referred to as "alleged phone hacking". I realise that there will be criminal investigations and so forth, but Murdoch personally apologised to Milly Dowler's family. If that's not an admission of actual phone hacking, I'm not sure what would qualify!
Yrro Simyarin — July 18, 2011
I find your spam post disturbingly heteronormative.
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Concerned — July 19, 2011
While I love the blog, why isn't there sociological commentary on this, this reads as a Daily Show segment. While it's entertaining, why isn't it tied more into sociology?
Anonymous — July 19, 2011
Hey, it's not like it appeared from a news outlet.
This is the network that successfully argued in court that it was legal to fire reporters for refusing to falsify information in their reports.