“How could we get evidence for this?” I often ask students. And the answer, almost always is, “Do a survey.” The word survey has magical power; anything designated by that name wears a cloak of infallibility.
“Survey just means asking a bunch of people a bunch of questions,” I’ll say. “Whether it has any value depends on how good the bunch of people is and how good the questions are.” My hope is that a few examples of bad sampling and bad questions will demystify.
For example, Variety:
Here’s the lede:
Despite its Biblical inspiration, Paramount’s upcoming “Noah” may face some rough seas with religious audiences, according to a new survey by Faith Driven Consumers.
The data to confirm that idea:
The religious organization found in a survey that 98% of its supporters were not “satisfied” with Hollywood’s take on religious stories such as “Noah,” which focuses on Biblical figure Noah.
The sample:
Faith Driven Consumers surveyed its supporters over several days and based the results on a collected 5,000+ responses.
And (I’m saving the best till last) here’s the crucial survey question:
As a Faith Driven Consumer, are you satisfied with a Biblically themed movie — designed to appeal to you — which replaces the Bible’s core message with one created by Hollywood?
As if the part about “replacing the Bible’s core message” weren’t enough, the item reminds the respondent of her or his identity as a Faith Driven Consumer. It does make you wonder about that 2% who either were fine with the Hollywood* message or didn’t know.
You can’t really fault Faith Driven Consumer too much for this shoddy “research.” They’re not in business to find the sociological facts. What’s appalling is that Variety accepts it at face value and without comment.
Cross-posted at Montclair SocioBlog.
Jay Livingston is the chair of the Sociology Department at Montclair State University. You can follow him at Montclair SocioBlog or on Twitter.
Comments 19
Lauren — March 14, 2014
Reminds me of a situation I had at work a few years back.
Unable to get actual data in time for a deadline, I conducted a survey asking customer service reps how often they get a particular kind of call. I already had two pieces of data: 1. Typical number of calls and 2. Typical number of calls for our top call driver, which made up something like 10% of total contacts. (NOTE: The call I was asking about WAS NOT our top call driver.)
When I was done and compared the survey answers to the known data, the reps indicated that the type of call I was asking about made up over a quarter of contacts! But how do you go back to someone and say, "Sorry dear, you don't actually get five of those calls a week."?
What’s the Value of a Survey? | Composition Coursework — March 14, 2014
[…] the good folk at Sociological Images point out, the value of a survey “depends on how good the bunch of people is and how good the […]
Larry Charles Wilson — March 14, 2014
Why did Variety print it? It fills space.
Andrew — March 14, 2014
In a real newspaper, I'd call this an epic journalism fail. But Variety is a trade paper, whose only real scope is which way the wind is blowing in the entertainment industry. Investigative reporting was never really a part of it. Completely useless and self-serving "studies" aren't really beneficial to Variety either, but this year the industry is paying more attention than usual to Christianist organizations and trying to find ways to tap into the enviable marketing potential wielded by faith-based groups like the one that concocted this "research." "Noah" is being carefully watched as a test of whether Hollywood can win them over enough to make a profit on a very expensive production, and the real story here is between the lines.
Among the unprintable details that have raised the hackles of fundies is that, unlike "The Passion of The Christ," and other entertainment products that FBC avowedly approves of, "Noah" was directed and produced by a Jew, rather than a fellow right-wing Christian. How much this fact will be dog-whistled to Christian audiences by fundamentalist groups remains to be seen, but in this case, the choices of euphemism (and the need to publish phony research in protest) ring loud and clear.
Variety still shouldn't have printed it, but let's just say, trade papers were running "sponsored content" long before that term existed, so I have a pretty good idea how it happened...
Ruben Anderson — March 14, 2014
A seriously mind-blowing part of the my research on behaviour change was the highly-cited essay "Telling more than we can know".
http://people.virginia.edu/~tdw/nisbett&wilson.pdf
The authors argue we make decisions subconsciously or socially, but then tell reasonable-sounding stories about it later--Post Hoc Rationalization.
This is one reason why polling can be so very difficult.
The genius pollster Angus McAllister once told me, “If you want to know how people feel about the colour red, you never show them a colour swatch and ask their opinions. You show them a picture of a guy in a blue sweater, and ask them how they feel about the guy. Then you show a different group a picture of the same guy, wearing a red sweater, and ask them how they feel about the guy.”
Genesis 26 | Tanklady — March 14, 2014
[…] reading, I wanted to commend your attention to an article in the blog Sociological Images. Title: “Why Survey Questions Matter.” I’ve noticed that reporting on religious issues especially tends to rely on surveys, and […]
Anna — March 14, 2014
Almost ten years ago I received an automatic survey call from a local church. One question was, "do you think we are doing enough to combat the gay agenda?"
The robot caller didn't recognize indignant sputtering as a viable answer. Eventually I went with "yes".
Bill R — March 14, 2014
So she says to me, which dress do you like: That plain grey thing or this nice black one?
moink — March 15, 2014
Once I had someone ask me to take a survey over the phone. After a few basic demography questions, she asked something like: "Do you think Hollywood movies could do more to promote universal values such as faith and family?" I don't remember exactly, but the phrase "universal values" was definitely there. I told the surveyor I rejected the entire premise of the question because there were no "universal values." She seemed quite annoyed with me and got off the phone quickly after that. I think there were supposed to be more questions but she didn't want to deal with me any more. So my views weren't included in some stupid biased survey.
Umlud — March 15, 2014
This transforms push-polling into "push-you-over-the-side-of-the-ark-and-let-you-drown polling".
Amazing.
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