Arlie Hochschild’s The Managed Heart was the focus of my “Great Books” graduate seminar last Friday. It is a beautifully written, painstakingly conceived, and imaginatively argued volume–one of the three books I knew for sure had to be on the syllabus as soon as this course got approved. The core of the book is Hochschild’s research of the … Continue reading Facebook, Feelings, and Flight Attendants