I recently updated my mac’s operating system. The new OS, named Sierra, has a few new features that I was excited to try but the biggest one was the ability to use Siri to search my files and launch applications. Sierra was bringing me one step closer to the human-computer interaction fantasy that was set up for me at an early age when I watched Picard, La Forge, and Data solve a complicated problem with the ship’s computer. In those scenes they’d ask fairly complicated questions, ask follow-up questions with pronouns and prepositions that referenced the first question, and finish their 24th century Googling session with some plain language query like “anything else?” Judging by the demo I had seen on the Apple website it seemed like I could have just that conversation. I clicked the waveform icon, saw the window pop up indicating that my very own ship’s computer was listening and… nothing.
The problem wasn’t with Siri, it was with me. I had frozen. It was as if a rainbow spinning beach ball was stuck in my mouth. I was unable to complete a simple sentence. I closed the window and tried again:
Show me files that I created on… Damnit
Sorry I did not get that.
Show me files from… That I made on Friday.
Here are some of the files you created on Friday.
In all honesty, I should have seen this coming. I frequently use Siri to set reminders or to put things in my calendar but I always use my digital assistant in secret: the moment between getting in the car and starting the engine, alone at my desk, or (sorry) while I am using the bathroom. It works almost every time but when something goes wrong, it is my commands not Siri’s execution, that is left wanting. I pause because I forget the name of the place I need directions to or I stumble when it comes to saying exactly what reminder I want to set. There are several Siri-dictated reminders sitting in my phone right now that don’t want me to forget to “bring it back with you before you go” or “to write email in the morning.” I clam up when I know my devices are listening.
It gets worse when other humans are listening to my awkward commands. The thought of talking to an algorithm in the presence of fellow humans is about as enticing to me as reciting a poem I wrote in high school or explaining a joke that just fell flat. Here I was thinking it was the technology that had to catch up to my cyborg dreams but now it seems that the flesh is the half not willing. more...