inequality
Complaint Process
In recent years, many initiatives have worked to systematically track and analyze data on police complaints in jurisdictions such as Chicago. However, obtaining accurate data on police is notoriously difficult, because the primary mechanism for oversight is often “internal affairs” – the police themselves. In other words, if someone wanted to voice their grievance they are often required to make the complaint to the very organization that harmed them – an obvious conflict of interest.
- Matthew J. Hickman, and Jane E. Poore. 2016. “National data on citizen complaints about police use of force: Data quality concerns and the potential (mis) use of statistical evidence to address police agency conduct.” Criminal Justice Policy Review 27(5): 455-479.
- Ali Mir Usman, and Maureen Pirog. 2019. “Social accountability and institutional change: The case of citizen oversight of police.” Public Administration Review79(3): 411-426.
When complaints are made, very few are “sustained” or deemed valid by colleagues of the police officer. Social scientists have found that between 2% – 28% of complaints are actually sustained, which might well be an overestimate. Moreover, complaints by Black citizens are even less likely to be sustained.
- Kimberly D. Hassell, and Carol A. Archbold. 2010. “Widening the scope on complaints of police misconduct.” Policing: An International Journal of Police Strategies & Management 33(3): 473-489.
- John R. Dugan and Daniel R. Breda. 1991. “Complaints about police officers: A comparison among types and agencies.” Journal of Criminal Justice 19(2): 165–171.
- Antony Michael Pate, Lorie A. Fridell, and Edwin E. Hamilton. 1993. “Police Use of Force: Official Reports, Citizen Complaints, and Legal Consequences: Volume II.” Washington, DC: Police Foundation.
- Warren Christopher. 1991. “Report of the independent commission on the Los Angeles Police Department.” Collingdale, PA: Diane Publishing. William Terrill and Jason R. Ingram. 2016. “Citizen complaints against the police: An eight city examination.” Police Quarterly, 19(2): 150-179.
Bad Apples?
Is the solution as simple as removing “bad apples” with numerous police complaints from the police force? As is common when society faces a difficult problem, we tend to gravitate towards easy solutions – such as scapegoating. Research suggests that a small portion of officers (4% – 12%) were responsible for a relatively large share (20% – 41%) of filed complaints. Yet the majority of complaints are spread throughout the department. In other words, there are not just a few bad apples spoiling the bunch – but the tree itself may be bearing rotten fruit
- U.S. Commission on Civil Rights. 1981. Ohio advisory committee. Policing in Cincinnati, Ohio: Official policy vs. civilian reality. Washington, DC: Government Printing Office.
- Warren Christopher. 1991. Report of the independent commission on the Los Angeles Police Department. Collingdale, PA: Diane Publishing
- Kim Michelle Lersch and Tom Mieczkowski. “Who are the problem‐prone officers? An analysis of citizen complaints.” American Journal of Police 15(3): 23-44.Christopher Harris. 2011. “The relationship between career pathways of internal and citizen complaints.” Police Quarterly 14(2): 142–165.
Systemic Change
In recent decades, police departments have adopted initiatives, such as civilian review boards, which foster greater inclusion of the community into addressing complaints. However, these initiatives have mixed results and have been criticized for their exclusion of racially marginalized community members.
- Andrea Headley. 2021. “Accountability and police use of force: Interactive effects between minority representation and civilian review boards.” Public Management Review: 1-23.
Beyond civilian review boards, cities such as Baltimore, Los Angeles, New Orleans, New York, and Denver have taken action to hold spaces for direct, face-to-face dialogue between complainants and police. Both traditional and restorative justice models of mediation have led to greater satisfaction, in-tune with the spirit of “community-policing” and fostering healing.
- Mary Riley, Timothy Prenzler, and Susan Douglas. 2021. “Mediation of complaints against police: a review of programs in Los Angeles and New York City.” Contemporary Justice Review 24(3): 312-325.
- Brian Buchner, Merrick J. Bobb, Oren Root, and Matthew Barge. 2008. “Evaluation of a Pilot Community Policing Program: The Pasadena Police-Community Mediation and Dialog.” U.S. Department of Justice Office of Justice Programs.
- Lonnie M. Schaible, Joseph De Angelis, Brian Wolf, and Richard Rosenthal. 2013. “Denver’s citizen/police complaint mediation program: Officer and complainant satisfaction.” Criminal Justice Policy Review 24(5): 626-650.
- Mary Riley and Timothy Prenzler. 2020. “Mediation of complaints against police: Program implementation in the denver police department.” NewCastle Law Review 15: 5-34.
- Richard Young, Carolyn Hoyle, Karen Cooper, and Roderick Hill. 2005. “Informal resolution of complaints against the police: a quasi-experimental test of restorative justice.” Criminology and Criminal Justice 5(3): 279-318.
As is the case with controlling crime more generally, this research shows that the problem is not as simple as identifying and tossing out a few bad apples – and that police, policy makers, and the community must look to system-level change rather than placing the entirety of blame on individual scapegoats.
The impact of COVID-19 on parents and children has forced us to reconsider how the U.S. approaches traditional welfare supports. A major change that parents saw in July 2021 under the American Rescue Plan Act (ARPA) was the increase in value of their child tax credit (CTC) and a monthly payout of half that child CTC – with $300 paid for each child under 6 years and $250 paid for each child 6-17 years each month. Furthermore, the threshold for receiving the CTC was considerably raised – temporarily lifting millions of children above the poverty line. ‘Incrementally revolutionary’ for social welfare in the U.S., the extension and expansion of the CTC hads the potential to strengthen the social safety net and have a broad social impact. Now that expansions to the CTC have rolled back, what do we know about CTC and how a more permanent expansion could support families?
Passed into law with bipartisan support in 1997, the CTC originally served as a tax break to middle class taxpayers. In 2001 and then 2008 the CTC was then made refundable and more accessible to lower income families. Since the passage of the ARPA in 2021, the CTC is now more accessible and relatively generous than many other forms of welfare.
- Ethan J. Evans. Evans, E. J. (2021). Boosting Health through the Tax Code: 2021 Tax Credit Reforms. Health & Social Work, 46(4), 247-249.
In measuring the social impact of the CTC, researchers have published ample evidence of this worthwhile investment. A nation-wide study found that when parents received the CTC their children were less likely to be physically injured and had less behavioral problems. Because children living in poverty are up to nine times more likely to fall victim to maltreatment and suffer from poor overall health, the CTC provides additional economic stability to lower-income parents.
- Whitney L. Rostad, Joanne Klevens, Katie A. Ports, and Derek C. Ford. 2020. Impact of the United States federal child tax credit on childhood injuries and behavior problems. Children and youth services review 109: 104718.
- A. J. Sedlak, J. Mettenburg, J., M. Basena, I. Petta, I., K. McPherson, K., A. Green, A., & Li, Spencer Li.. 2(2010). Fourth national incidence study of child abuse and neglect (NIS–4): Report to congress. Washington, DC: U.S. Department of Health and Human Services, Administration for Children and Families.
- Aislinn Conrad-Hiebner and Elizabeth Byram (2020). The temporal impact of economic insecurity on child maltreatment: A systematic review. Trauma, Violence, & Abuse 21(1): 157–178.
- David Walsh, Gerry McCartney, Michael Smith, and Gillian Armour. 2019. Relationship between childhood socioeconomic position and adverse childhood experiences (ACEs): A systematic review. Journal of Epidemiology and Community Health 73(12):1087–1093.
- Rosana E. Norman, Munkhtsetseg Byambaa, Rumna De, Alexander Butchart, James Scott, and Theo Vos. 2019. The long-term health consequences of child physical abuse, emotional abuse, and neglect: A systematic review and meta-analysis. PLoS Medicine (9): e1001349.
International programs similar to the CTC have found that increased payments were associated with lower levels of ADHD, physical aggression, maternal depression, and better emotional/anxiety scores among children. Experts in the U.S. have predicted that an increased investment in the CTC would have similar individual and social health impacts, remove millions of impoverished children out of poverty, and save billions of dollars in future.
- Kevin Milligan and M. Stabile 2011. Do child tax benefits affect the well-being of children? Evidence from Canadian child benefit expansions. American Economic Journal: Economic Policy 3(3):175-205.
- Steven Pressman. 2011. Policies to reduce child poverty: Child allowances versus tax exemptions for children. Journal of Economic Issues 45(2): 323-332.
Today, with COVID-19 spurring conversations and the realization that U.S. welfare is in need of an update, policy makers have a “charcuterie board” of welfare reform choices. Of the more savory variety there are work-oriented programs which would moderately decrease poverty and decrease unemployment. Then there are some sweeter options that would dramatically reduce poverty, but increase unemployment. Arraying these options, a nationwide, interdisciplinary committee of experts have made four recommendations based on changes in unemployment and child poverty. Regardless of different policy member’s palate preferences, increasing the CTC would both decrease poverty among families by over 9% and decrease unemployment by over half a million jobs – a sweet and savory option.
- Greg J. Duncan. 2021. A roadmap to reducing child poverty. Academic Pediatrics 21(8): S97-S101.
On December 15th, 2021, the monthly CTC payments directed to parents expired. In other words, parents in dire straits are no longer receiving necessary financial support. Congressional debate on the Build Back Better bill (BBB), which could extend the CTC, provide universal pre-K education, national paid leave for caregiving or illness, and other social investments, has languished. However, for a brief period, we saw evidence of the power of expansion of welfare provisions like the CTC.
The new Netflix show, Maid, based on the best-selling memoir by Stephanie Land, chronicles a mother’s journey out of domestic violence and towards safety. The story offers an intimate portrait of the many barriers facing impoverished mothers, including the never-ending obstacles in securing government assistance.
Sociological research has consistently found that the welfare system inadequately serves the poor. From red tape to contradictory policies, accessing government assistance is notoriously difficult to navigate. Further, welfare is highly stigmatized in the United States with shame and coercion baked into its process.
Due to gendered expectations of parenting, mothers face increased scrutiny about their children’s well being. In particular, mothers of low socioeconomic status are often harshly judged for their parenting without consideration of the structural inequities they face. Mothers seeking assistance from the welfare system are often judged because of cultural stereotypes about motherhood, poverty, and government assistance.
- Sarah Halpern-Meekin, Kathryn Edin, Laura Tach, and Jennifer Sykes. 2015. It’s Not like I’m Poor: How Working Families Make Ends Meet in a Post-Welfare World. Oakland, California: University of California Press.
- Brianna Turgeon. 2020. “When ‘Best I Can’ Is Not Enough: Welfare Managers’ Appraisal of Clients’ Mothering Practices.” Sociological Inquiry 90(4):839–66.
- Brianna Turgeon, and Kaitlyn Root. 2019. “Welfare Mothers in the United States.” in The Routledge Companion to Motherhood. Routledge.Melody K. Waring, and Daniel R. Meyer. 2020. “Welfare, Work, and Single Mothers: The Great Recession and Income Packaging Strategies.” Children and Youth Services Review 108:104585.
The U.S. welfare system has been a contentious subject for decades with public perceptions of poverty influencing the social safety net. The derogatory infamous image of the “welfare queen” – an allegedly lazy or irresponsible woman who exploits government programs – demonstrates how racist images of poverty and motherhood directly impacted policy making. This body of work takes a historical perspective on welfare and motherhood to consider how gender and racial stereotypes influence public policies.
- Ange-Marie Hancock. 2004. The Politics of Disgust: The Public Identity of the Welfare Queen. New York: NYU Press.
- Gwendolyn Mink. 2018. The Wages of Motherhood: Inequality in the Welfare State, 1917–1942. Cornell University Press.
- Ellen Reese. 2005. Backlash against Welfare Mothers: Past and Present. Berkeley: University of California Press.
- Theda Skocpol. 1996. Protecting Soldiers and Mothers: The Political Origins of Social Policy in the United States. 1. Aufl., 4. Druck. Harvard: Harvard University Press.
- Joe Soss, Richard C. Fording, and Sanford F. Schram. 2011. Disciplining the Poor: Neoliberal Paternalism and the Persistent Power of Race. Chicago, IL: University of Chicago Press.
Much research directly contradicts the welfare queen trope, showing instead how impoverished families have fallen through the cracks of the welfare system. This work highlights the astounding income inequality in the contemporary United States and the resourcefulness and resiliency of impoverished families and individuals and their struggle to survive on little-to-no resources.
- Stefanie DeLuca, Susan Clampet-Lundquist, and Kathryn Edin. 2016. Coming of Age in the Other America. New York: Russell Sage Foundation.
- Kathryn Edin and H. Luke Shaefer. 2016. $2.00 a Day Living on Almost Nothing in America.
Originally posted on March 16, 2017
The United States and the United Nations have had a closely intertwined relationship since the organization’s founding in 1945. The UN deals with a broad range of issues around the globe, and its widespread influence is often controversial. However, the influence of the United Nation continues to be instrumental in promoting crucial human rights causes, and the reach of its aid is arguably beyond compare. Despite its numerous shortcomings, the UN plays a crucial role in promoting human rights norms across the globe.
Throughout the 1990s in particular, the United Nations took on a central role in the global justice process. It organized and funded international courts following episodes of mass violence, such as the International Criminal Tribunal for Rwanda, and it made indictments for egregious crimes possible for the first time (including the crime of genocide). Sociologists find that the existence of these courts have a global impact in providing justice, and the trials seem to have a positive effect in reducing human rights violations in the long run.
- Kathryn Sikkink. 2011. The Justice Cascade: How Human Rights Prosecutions Change World Politics. New York: Norton.
- Joachim Savelsberg. 2015 Representing Mass Violence: Conflicting Responses to Human Rights Violations in Darfur. Oakland: University of California Press.
The judicial process alone cannot adequately address global human rights issues — humanitarianism and diplomacy also play key roles. The United Nation arguably plays the most dominant global role in these initiatives, with monumental campaigns addressing topics like hunger, refugee needs, and climate change. The UN has been criticized for showcasing Western ideals and not taking into account cultural contexts, such as early endeavors to reduce female genital cutting. However, the UN has made improvements and when programs are approached as an opportunity for partnership and not dominance, the outcomes can be quite positive. For example, the agency has taken great strides in promoting gender equality and access to education.
- Ann Quennerstedt and Mikael Quennerstedt. 2013. “Researching Children’s Rights in Education: Sociology of Childhood Encountering Educational Theory.” British Journal of Sociology of Education. 35(1): 115-132.
- Melanie M. Hughes, Mona Lena Krook, and Pamela Paxton. 2015. “Transnational Women’s Activism and the Global Diffusion of Gender Quotas.” International Studies Quarterly. 59(2): 357-372.
- Elizabeth Heger Boyle. 2002. Female Genital Cutting. Baltimore: Johns Hopkins University Press.
We recently featured new research documenting a broad-based increase in mental health treatment-seeking in the United States. Access to such care remains unequal, however, presenting real and persistent challenges to those in need. Sociologists, and other social scientists, offer important information about these inequalities and the barriers to equitable mental health care.
Over the past few decades there has been growing concern that people are being “overtreated” for mental health issues given increasing rates of mental health treatment and diagnosis in the population. Nevertheless, there are still many people with mental health conditions who are being “undertreated.” Specifically, there are large gaps between the number of people who have a diagnosable disorder and the number of people who actually receive treatment, particularly for serious mental health issues such as schizophrenia or substance abuse disorder.
- Robert Kohn, Shekhar Saxena, Itzhak Levav, and Benedetto Saraceno. 2004. “The Treatment Gap in Mental Health Care.” Bulletin of the World Health Organization 82(11):858–66.
Research in the sociology of mental health has often focused on the stigma around seeking or receiving mental health care, particularly for marginalized racial or ethnic groups. In fact, white men may be the most likely to have negative perceptions of care when compared to other demographic groups, as Ojeda and Bergstresser report. As the stigma related to mental illness decreases overall, additional research is needed to examine how, why, and for whom this stigma persists.
- Biblia S. Cha, Laura E. Enriquez, and Annie Ro. 2019. “Beyond Access: Psychosocial Barriers to Undocumented Students’ Use of Mental Health Services.” Social Science & Medicine 233:193–200.
- Victoria D. Ojeda and Sara M. Bergstresser. 2008. “Gender, Race-Ethnicity, and Psychosocial Barriers to Mental Health Care: An Examination of Perceptions and Attitudes among Adults Reporting Unmet Need.” Journal of Health and Social Behavior 49(3):317–34.
- Alice P. Villatoro and Carol S. Aneshensel. 2014. “Family Influences on the Use of Mental Health Services among African Americans.” Journal of Health and Social Behavior 55(2):161–80.
- Marija Kovandžić, Carolyn Chew-Graham, Joanne Reeve, Suzanne Edwards, Sarah Peters, Dawn Edge, Saadia Aseem, Linda Gask, and Christopher Dowrick. 2011. “Access to Primary Mental Health Care for Hard-to-Reach Groups: From ‘Silent Suffering’ to ‘Making It Work.’” Social Science & Medicine 72(5):763–72.
Access to mental health care is also limited by mental health practitioners and the mental health care system. In a recent experimental audit study, Heather Kugelmass found that patients with less education and black patients were less likely to receive a response when they sought help from a mental health care provider. In addition, Lincoln and colleagues found that patients with lower levels of literacy found it more challenging to navigate the mental health care system, struggling to fill out paperwork and make health-care decisions along with their care provider. Both the structure of mental health care, and the actions of mental health care providers, can create inequality for patients even after they have decided to seek care.
- Heather Kugelmass. 2016. “‘Sorry, I’m Not Accepting New Patients’: An Audit Study of Access to Mental Health Care.” Journal of Health and Social Behavior 57(2):168–83.
- Alisa K. Lincoln,Wallis Adams, Mara Eyllon,Suzanne Garverich, Christopher G. Prener, John Griffith, Michael K. Paasche-Orlow, and Kim Hopper. 2017. “The Double Stigma of Limited Literacy and Mental Illness: Examining Barriers to Recovery and Participation among Public Mental Health Service Users.” Society and Mental Health 7(3):121–41.
As we’ve recently emphasized, more people are accessing mental health care now than ever before. As the stigma around care decreases, and more people are seeking care, it is particularly important to ensure equitable access. By shedding light on how factors like disability, class, and race affect mental health care, social scientists can ultimately play a role in addressing inequities and alleviating mental distress.
As the COVID-19 recession deepens, many of us have been receiving more calls from long-lost friends or relatives selling energy drinks, workout videos, jewelry, or various household goods. In the absence of social insurance policies to soften the pandemic’s devastating toll, more and more Americans desperate for financial stability are turning to multilevel marketing (MLM), also known as direct sales or network marketing to provide for themselves and their loved ones. For decades, MLMs have offered participants flexible hours, a support network of other dedicated sellers, and the tantalizingly elusive promise of getting rich to those facing uncertainty.
But these programs promise more than just an opportunity to flex your entrepreneurial skills. Apart from selling, these multilevel marketing programs offer participants the promise of luxury cars, tropical getaways, and an end to financial squalor for those who work hard enough. But how does this industry work? Social science research points to this decades-old business model’s potential pitfalls for disadvantaged participants.
Business structure
From essential oils to protein powder to plus-sized clothing and just about everything in between, MLMs sell a wide range of consumer goods. Here’s the catch: you can’t buy these items online or in stores. Sellers – “distributors” in direct sales parlance – purchase product in bulk from companies (think Avon, Herbalife, LulaRoe, Plexus) to sell to friends, family, and contacts. While companies profit from these transactions, sellers seldom see these dollars themselves. To profit, these distributors must recruit new team members. The more members – or “downlines” – on their “team,” the higher commission the “upline” – the recruiters – receives. Perhaps unsurprisingly, given the high start-up cost and lack of benefits, research from the AARP suggests that 73 percent of those who participate in MLMs lose or make no money at all, deepening the vulnerability of already disadvantaged participants.
- Nina Bandelj. 2020. “Relational Work in the Economy.” Annual Review of Sociology 46(1):251–72.
- Brian Bloch. 1996. “Multilevel Marketing: What’s the Catch?” Journal of Consumer Marketing 13:18–26.
- Curtis Child. 2021. “How to Sell a Friend: Disinterest as Relational Work in Direct Sales.”Sociological Science 8:1–25.
Direct sales and gender
Since its inception at the turn of the 20th century, the predominantly male traveling sales industry evolved into the female-dominated MLM model we know today. To curb the unsavory reputation itinerant sellers engendered – reputations commonly laced with antisemitic tropes and xenophobic stereotypes – companies began culling vendors from a more acceptable population: middle-class, predominantly white women and, at first, young college students. With companies pledging flexible hours and easy sales to their social circles, this business model took off following WWII. Tupperware revolutionized the way products were sold; instead of door to door sales or sales calls, buyers — mostly unemployed housewives — attended parties filled with product demonstrations and socializing. While social media and the internet have changed the nature of direct marketing, feminized notions of work and domestic responsibility still permeate this market, from the products sold (cleaning products, kitchen supplies) to the emotion-laden bonds forged within teams of distributors. Such MLM opportunities remain attractive, in part, due to the persistence of sex discrimination in employment, and the antiquated expectations that still limit women’s earning potential, self-image, and job prospects.
- Virginia D’Antonio. 2019. “From Tupperware to Scentsy: The Gendered Culture of Women and Direct Sales.” Sociology Compass 13(5):e12692.
- Jamie L. Mullaney, and Janet Hinson Shope. 2012. Paid to Party: Working Time and Emotion in Direct Home Sales. New Brunswick, N.J: Rutgers University Press.
- Kenneth C. C. Kong. 2003. “‘Are You My Friend?’: Negotiating Friendship in Conversations between Network Marketers and Their Prospects.” Language in Society 32(4):487–522.
- Nicole Woolsey Biggart. 1989. Charismatic Capitalism: Direct Selling Organizations in America. Chicago and London: The University of Chicago Press. L. Susan Williams and Michelle Bemiller. 2011., Women at Work: Tupperware, Passion Parties, and Beyond. Boulder and London: Lynne Rienner Publishers.
Charisma and Risk
Much to the chagrin of regulatory agencies, many MLM products have been marketed as “cure-alls” for all manner of maladies and ailments. In April 2020, the FDA publicly chastised seven direct sales companies about misleading claims, arguing their products protected against coronavirus. Alongside these audacious claims, these companies have long used self-empowerment rhetoric to energize distributors and build their following. This charismatic language has drawn often vulnerable populations seeking economic stability and community into the MLM orbit. Research demonstrates how these emotion-laden themes work alongside promises of socioeconomic advancement to make multilevel marketing a promising career path for a wide variety of aspiring entrepreneurs and desperate sellers alike. Instead of offering financial security, MLMs dangle audacious promises and a competitive environment for individuals to pursue prosperity, often with little success.
- Stacie Bosley and Kim K. McKeage. 2015. “Multilevel Marketing Diffusion and the Risk of Pyramid Scheme Activity: The Case of Fortune Hi-Tech Marketing in Montana”. Journal of Public Policy & Marketing. 34(1):84–102.
- John Sparks and Joseph Schenk. 2001. “Explaining the effects of transformational leadership: an investigation of the effects of higher-order motives in multilevel marketing schemes”. Journal of Organizational Behavior. 22(8):849-869.
- Joyce Koe Hwee Nga and Soo Wai Mun. 2011. “The influence of MLM companies and agent attributes on the willingness to undertake multilevel marketing as a career option among youth”. Journal of Research in Interactive Marketing. 5(1): 50-70.
- Nicole Woolsey Biggart, 1989. Charismatic Capitalism: Direct Selling Organizations in America. Chicago and London: The University of Chicago Press. Peter S. Cahn. 2008.“Consuming Class: Multilevel Marketers in Neoliberal Mexico”. Cultural Anthropology.23(3):429-452.
Originally published May 4, 2020
When we talk about work, we often miss a type of work that is crucial to keeping the economy going and arguably more challenging and difficult than ever under conditions of quarantine and social distancing: care work. Care work includes both paid and unpaid services caring for children, the elderly, and those who are sick and disabled, including bathing, cooking, getting groceries, and cleaning.
Sociologists have found that caregiving that happens within families is not always viewed as work, yet it is a critical part of keeping the paid work sector running. Children need to eat and be bathed and clothed. Families need groceries. Houses need to be cleaned. As many schools in the United States are closed and employees are working from home, parents are having to navigate extended caring duties. Globally, women do most of this caring labor, even when they also work outside of the home.
- Paula England. 2005. “Emerging Theories of Care Work.” Annual Review of Sociology 31: 381–399.
- Suzanne Bianchi, Nancy Folbre, and Douglas Wolf. 2012. “Unpaid Care Work.” In N. Folbre (Ed.) For Love and Money: Care Provision in the United States (pp. 40–64). New York: Russell Sage Foundation.
- Shahra Razavi and Silke Staab. 2010. “Underpaid and Overworked: A Cross-national Perspective on Care Workers.” International Labour Review 149: 407–422.
Globally, women do most of this caring labor, even when they also work outside of the home. Historically, wealthy white women were able to escape these caring duties by employing women of color to care for their children and households, from enslaved African Americans to domestic servants. Today people of color, immigrants, and those with little education are overrepresented in care work with the worst job conditions.
- Arlie Hochschild and Anne Machung. 1989. The Second Shift: Working Families and the Revolution at Home. Penguin Random House.
- Evelynn Nakano Glenn. 2010. Forced to Care: Coercion and Caregiving in America. Harvard University Press.
- Mignon Duffy, Amy Armenia, and Clare L. Stacey. 2015. Caring on the Clock: The Complexities and Contradictions of Paid Care Work. Families in Focus. Rutgers University Press.
- Pierrette Hondagneu-Sotelo. 2001. Doméstica: Immigrant Workers Cleaning and Caring in the Shadows of Affluence. University of California Press.
In the past decade, the care work sector has grown substantially in the United States. However, care workers are still paid low wages and receive little to no benefits. In fact, care work wages are stagnant or declining, despite an overall rise in education levels for workers. Thus, many care workers — women especially — find themselves living in poverty.
- Rachel E. Dwyer. 2013. “The Care Economy? Gender, Economic Restructuring, and Job Polarization in the U.S Labor Market.” American Sociological Review 78: 390–416.
- Jennifer Craft Morgan and Brandy Farrar. 2015. “Building Meaningful Career Lattices: Direct Care Workers in Long-term Care.” In M. Duffy, A. Armenia and C. L. Stacey (Eds.), Caring on the Clock: The Complexities and Contradictions of Paid Care Work. Families in Focus (pp. 278–286). Rutgers University Press.
Caring is important for a society to function, yet care work — paid or unpaid — is still undervalued. In this time of COVID-19 where people are renegotiating how to live and work, attention to caring and appreciation for care work is more necessary than ever.
At this very moment, as you read this, you are waiting on something. We all are waiting on something, always. As anthropologist Ghassan Hage wrote, we wait for “an ice cream and for final judgment.” The coronavirus pandemic has illuminated waiting. We waited to hear guidelines from government and health officials. We waited for our stimulus checks. And, now, we wait for our turn to get a vaccination.
A difficult part of waiting is that we often do not know how long we will wait. For example, how long will we wait for a coronavirus vaccine? Research has found the importance of temporal specificity, meaning the presence or absence of a deadline as an assurance of action. A specific timeframe, telling a person when the waiting will end, gives “some degree of control over the situation, through knowledge” (Rotter, 2016).
- Jason Farman, 2018. Delayed Response: The art of waiting from the ancient to the instant world. Yale University Press.
- Ghassan Hage, 2009. Waiting. Melbourne University Press.
- Rebecca Rotter, 2016. Waiting in the asylum determination process: Just an empty interlude?Time & Society, 25(1): 80-101.
- Harold Schweizer, 2008. On Waiting. University of Toronto Quarterly, 74(3): 777-792.
Time is an irreplaceable and finite resource. Waiting can feel like a waste of time. Researchers have observed that, thanks to technology, waiting can be “more than empty time” (Sebald, 2020). Digital media and “speed of connectivity is the antipode to waiting” (Wexler, 2015). Digital connection makes waiting more tolerable.
- Ruth Ayaß, 2014. Using media as involvement shields. Journal of Pragmatics, 72: 5–17.
- Giovanni Gasparini, 1995. On Waiting. Time & Society, 4(1): 29-45.
- Gerd Sebald, 2020. “Loading, please wait:” Temporality and (bodily) presence in mobile digital communication. Time & Society. Online first.
- Mark Wexler, 2015. Re-thinking queue culture: the commodification of thick time. International Journal of Sociology and Social Policy, 35(3/4): 165-181.
While waiting is universal, the experience of waiting is not the same for everyone–and, in fact, waiting is rife with inequalities. Sociologist Barry Schwartz perhaps has done the most to illustrate these inequalities, writing “the distribution of waiting time coincides with the distribution of power” (1974). Pierre Bourdieu (2000) writes that “making people wait” – or “delaying without destroying hope” and “adjourning without totally disappointing” – are primary elements of domination. Ultimately, those who have the power to make others wait demonstrate that their time is more valuable than someone else’s time.
We have seen many things described as “unprecedented” as the year 2020 has steamrolled over many of us. Among them, the pandemic has given the world an unprecedented illustration of U.S. racial inequalities. For example, Black people are more likely to die from COVID-19 infections than are people in any other racial group, and this is true even after controlling for income, housing conditions, and underlying health conditions. Yet not all Americans are able to see the racial inequalities that have been unmasked.
Sociologist and race scholar Eduardo Bonilla-Silva insists that the key to understanding race and racism in the United States is understanding how colorblind ideals shape Americans’ thinking and public discourse. Examples of what Bonillia-Silva calls color-blind racism are phrases such as “We are all in this together” or “Covid is the great equalizer” because they serve to draw attention away from the racial disparities that are otherwise so persistent and pronounced.
Color-blind racism is named after the hypothetical White observer who says they “do not see color” while they, simultaneously, fail to see existing racial inequalities. In other words, colorblind framings mask deep, structural inequalities. People may feel like they are saying unifying things with these tropes, but this sort of “all in this together” messaging serves to hide the structural nature of racism.
Even more, colorblind racism tends to minimize racism itself and, when confronted with racial injustices, constructs and accepts elaborate race-based explanations for racial inequality. For example, within a color-blind racism frame, Latinx workers might be said to be paid less than White workers because they do not work as hard, are unreliable as workers, or are less qualified. And White workers are said to get more raises because they are smarter and work harder. With racial blinders on, anything that results from structural causes is explained by deficiency in the minoritized party, and coincidental superiority in the privileged party. This negates the structural origins of inequality and allows the status quo to continue.
- Eduardo Bonilla-Silva. 2017. Racism without Racists: Color-Blind Racism and the Persistence of Racial Inequality in America. 5th ed. Lanham, MD: Rowman & Littlefield.
- Ashley “Woody” Doane. 2017. “Beyond Color-Blindness: (Re)Theorizing Racial Ideology.” Sociological Perspectives 60(5):975–91.
In terms of the COVID-19 mortality rate, the sometimes spoken explanation (i.e. 1, 2, 3) is that Black people must be weak, prone to illness, or make unhealthy choices in general. That shift in focus, from talking about racial inequality in the mortality rate associated with a virus to, somehow, talking about Black people as deficient, weak, sick, and making poor choices, illustrates how color-blind racism is alive and well amidst this pandemic. Colorblind racism serves as a mask, preventing the public from seeing the structural causes of health disparities experienced by Black people and other people of color.
- Lawrence Bobo and Ryan Smith. 1997. “From Jim Crow Racism to Laissez-Faire Racism: An Essay on the Transformation of Racial Attitudes in America.” Pp.15–42 in Beyond Pluralism, edited by W. Katchin and A. Tyree. Urbana: University of Illinois Press.
- Eduardo Bonilla-Silva. 2020. “Color-Blind Racism in Pandemic Times.” Sociology of Race and Ethnicity July 2020:1-12.
- Karin Mack, Christopher M. Jones, and Michael F. Ballesteros. 2017. “Illicit Drug Use, Illicit Drug Use Disorders, and Drug Overdose Deaths in Metropolitan and Nonmetropolitan Areas—United States.” American Journal of Transplantation 66(19):1–12.
- Eduardo Bonilla-Silva. 1997. “Rethinking Racism: Toward a Structural Interpretation.” American Sociological Review 62(3):465–80.
Complaint Process
In recent years, many initiatives have worked to systematically track and analyze data on police complaints in jurisdictions such as Chicago. However, obtaining accurate data on police is notoriously difficult, because the primary mechanism for oversight is often “internal affairs” – the police themselves. In other words, if someone wanted to voice their grievance they are often required to make the complaint to the very organization that harmed them – an obvious conflict of interest.
- Matthew J. Hickman, and Jane E. Poore. 2016. “National data on citizen complaints about police use of force: Data quality concerns and the potential (mis) use of statistical evidence to address police agency conduct.” Criminal Justice Policy Review 27(5): 455-479.
- Ali Mir Usman, and Maureen Pirog. 2019. “Social accountability and institutional change: The case of citizen oversight of police.” Public Administration Review79(3): 411-426.
When complaints are made, very few are “sustained” or deemed valid by colleagues of the police officer. Social scientists have found that between 2% – 28% of complaints are actually sustained, which might well be an overestimate. Moreover, complaints by Black citizens are even less likely to be sustained.
- Kimberly D. Hassell, and Carol A. Archbold. 2010. “Widening the scope on complaints of police misconduct.” Policing: An International Journal of Police Strategies & Management 33(3): 473-489.
- John R. Dugan and Daniel R. Breda. 1991. “Complaints about police officers: A comparison among types and agencies.” Journal of Criminal Justice 19(2): 165–171.
- Antony Michael Pate, Lorie A. Fridell, and Edwin E. Hamilton. 1993. “Police Use of Force: Official Reports, Citizen Complaints, and Legal Consequences: Volume II.” Washington, DC: Police Foundation.
- Warren Christopher. 1991. “Report of the independent commission on the Los Angeles Police Department.” Collingdale, PA: Diane Publishing. William Terrill and Jason R. Ingram. 2016. “Citizen complaints against the police: An eight city examination.” Police Quarterly, 19(2): 150-179.
Bad Apples?
Is the solution as simple as removing “bad apples” with numerous police complaints from the police force? As is common when society faces a difficult problem, we tend to gravitate towards easy solutions – such as scapegoating. Research suggests that a small portion of officers (4% – 12%) were responsible for a relatively large share (20% – 41%) of filed complaints. Yet the majority of complaints are spread throughout the department. In other words, there are not just a few bad apples spoiling the bunch – but the tree itself may be bearing rotten fruit
- U.S. Commission on Civil Rights. 1981. Ohio advisory committee. Policing in Cincinnati, Ohio: Official policy vs. civilian reality. Washington, DC: Government Printing Office.
- Warren Christopher. 1991. Report of the independent commission on the Los Angeles Police Department. Collingdale, PA: Diane Publishing
- Kim Michelle Lersch and Tom Mieczkowski. “Who are the problem‐prone officers? An analysis of citizen complaints.” American Journal of Police 15(3): 23-44.Christopher Harris. 2011. “The relationship between career pathways of internal and citizen complaints.” Police Quarterly 14(2): 142–165.
Systemic Change
In recent decades, police departments have adopted initiatives, such as civilian review boards, which foster greater inclusion of the community into addressing complaints. However, these initiatives have mixed results and have been criticized for their exclusion of racially marginalized community members.
- Andrea Headley. 2021. “Accountability and police use of force: Interactive effects between minority representation and civilian review boards.” Public Management Review: 1-23.
Beyond civilian review boards, cities such as Baltimore, Los Angeles, New Orleans, New York, and Denver have taken action to hold spaces for direct, face-to-face dialogue between complainants and police. Both traditional and restorative justice models of mediation have led to greater satisfaction, in-tune with the spirit of “community-policing” and fostering healing.
- Mary Riley, Timothy Prenzler, and Susan Douglas. 2021. “Mediation of complaints against police: a review of programs in Los Angeles and New York City.” Contemporary Justice Review 24(3): 312-325.
- Brian Buchner, Merrick J. Bobb, Oren Root, and Matthew Barge. 2008. “Evaluation of a Pilot Community Policing Program: The Pasadena Police-Community Mediation and Dialog.” U.S. Department of Justice Office of Justice Programs.
- Lonnie M. Schaible, Joseph De Angelis, Brian Wolf, and Richard Rosenthal. 2013. “Denver’s citizen/police complaint mediation program: Officer and complainant satisfaction.” Criminal Justice Policy Review 24(5): 626-650.
- Mary Riley and Timothy Prenzler. 2020. “Mediation of complaints against police: Program implementation in the denver police department.” NewCastle Law Review 15: 5-34.
- Richard Young, Carolyn Hoyle, Karen Cooper, and Roderick Hill. 2005. “Informal resolution of complaints against the police: a quasi-experimental test of restorative justice.” Criminology and Criminal Justice 5(3): 279-318.
As is the case with controlling crime more generally, this research shows that the problem is not as simple as identifying and tossing out a few bad apples – and that police, policy makers, and the community must look to system-level change rather than placing the entirety of blame on individual scapegoats.
The impact of COVID-19 on parents and children has forced us to reconsider how the U.S. approaches traditional welfare supports. A major change that parents saw in July 2021 under the American Rescue Plan Act (ARPA) was the increase in value of their child tax credit (CTC) and a monthly payout of half that child CTC – with $300 paid for each child under 6 years and $250 paid for each child 6-17 years each month. Furthermore, the threshold for receiving the CTC was considerably raised – temporarily lifting millions of children above the poverty line. ‘Incrementally revolutionary’ for social welfare in the U.S., the extension and expansion of the CTC hads the potential to strengthen the social safety net and have a broad social impact. Now that expansions to the CTC have rolled back, what do we know about CTC and how a more permanent expansion could support families?
Passed into law with bipartisan support in 1997, the CTC originally served as a tax break to middle class taxpayers. In 2001 and then 2008 the CTC was then made refundable and more accessible to lower income families. Since the passage of the ARPA in 2021, the CTC is now more accessible and relatively generous than many other forms of welfare.
- Ethan J. Evans. Evans, E. J. (2021). Boosting Health through the Tax Code: 2021 Tax Credit Reforms. Health & Social Work, 46(4), 247-249.
In measuring the social impact of the CTC, researchers have published ample evidence of this worthwhile investment. A nation-wide study found that when parents received the CTC their children were less likely to be physically injured and had less behavioral problems. Because children living in poverty are up to nine times more likely to fall victim to maltreatment and suffer from poor overall health, the CTC provides additional economic stability to lower-income parents.
- Whitney L. Rostad, Joanne Klevens, Katie A. Ports, and Derek C. Ford. 2020. Impact of the United States federal child tax credit on childhood injuries and behavior problems. Children and youth services review 109: 104718.
- A. J. Sedlak, J. Mettenburg, J., M. Basena, I. Petta, I., K. McPherson, K., A. Green, A., & Li, Spencer Li.. 2(2010). Fourth national incidence study of child abuse and neglect (NIS–4): Report to congress. Washington, DC: U.S. Department of Health and Human Services, Administration for Children and Families.
- Aislinn Conrad-Hiebner and Elizabeth Byram (2020). The temporal impact of economic insecurity on child maltreatment: A systematic review. Trauma, Violence, & Abuse 21(1): 157–178.
- David Walsh, Gerry McCartney, Michael Smith, and Gillian Armour. 2019. Relationship between childhood socioeconomic position and adverse childhood experiences (ACEs): A systematic review. Journal of Epidemiology and Community Health 73(12):1087–1093.
- Rosana E. Norman, Munkhtsetseg Byambaa, Rumna De, Alexander Butchart, James Scott, and Theo Vos. 2019. The long-term health consequences of child physical abuse, emotional abuse, and neglect: A systematic review and meta-analysis. PLoS Medicine (9): e1001349.
International programs similar to the CTC have found that increased payments were associated with lower levels of ADHD, physical aggression, maternal depression, and better emotional/anxiety scores among children. Experts in the U.S. have predicted that an increased investment in the CTC would have similar individual and social health impacts, remove millions of impoverished children out of poverty, and save billions of dollars in future.
- Kevin Milligan and M. Stabile 2011. Do child tax benefits affect the well-being of children? Evidence from Canadian child benefit expansions. American Economic Journal: Economic Policy 3(3):175-205.
- Steven Pressman. 2011. Policies to reduce child poverty: Child allowances versus tax exemptions for children. Journal of Economic Issues 45(2): 323-332.
Today, with COVID-19 spurring conversations and the realization that U.S. welfare is in need of an update, policy makers have a “charcuterie board” of welfare reform choices. Of the more savory variety there are work-oriented programs which would moderately decrease poverty and decrease unemployment. Then there are some sweeter options that would dramatically reduce poverty, but increase unemployment. Arraying these options, a nationwide, interdisciplinary committee of experts have made four recommendations based on changes in unemployment and child poverty. Regardless of different policy member’s palate preferences, increasing the CTC would both decrease poverty among families by over 9% and decrease unemployment by over half a million jobs – a sweet and savory option.
- Greg J. Duncan. 2021. A roadmap to reducing child poverty. Academic Pediatrics 21(8): S97-S101.
On December 15th, 2021, the monthly CTC payments directed to parents expired. In other words, parents in dire straits are no longer receiving necessary financial support. Congressional debate on the Build Back Better bill (BBB), which could extend the CTC, provide universal pre-K education, national paid leave for caregiving or illness, and other social investments, has languished. However, for a brief period, we saw evidence of the power of expansion of welfare provisions like the CTC.
The new Netflix show, Maid, based on the best-selling memoir by Stephanie Land, chronicles a mother’s journey out of domestic violence and towards safety. The story offers an intimate portrait of the many barriers facing impoverished mothers, including the never-ending obstacles in securing government assistance.
Sociological research has consistently found that the welfare system inadequately serves the poor. From red tape to contradictory policies, accessing government assistance is notoriously difficult to navigate. Further, welfare is highly stigmatized in the United States with shame and coercion baked into its process.
Due to gendered expectations of parenting, mothers face increased scrutiny about their children’s well being. In particular, mothers of low socioeconomic status are often harshly judged for their parenting without consideration of the structural inequities they face. Mothers seeking assistance from the welfare system are often judged because of cultural stereotypes about motherhood, poverty, and government assistance.
- Sarah Halpern-Meekin, Kathryn Edin, Laura Tach, and Jennifer Sykes. 2015. It’s Not like I’m Poor: How Working Families Make Ends Meet in a Post-Welfare World. Oakland, California: University of California Press.
- Brianna Turgeon. 2020. “When ‘Best I Can’ Is Not Enough: Welfare Managers’ Appraisal of Clients’ Mothering Practices.” Sociological Inquiry 90(4):839–66.
- Brianna Turgeon, and Kaitlyn Root. 2019. “Welfare Mothers in the United States.” in The Routledge Companion to Motherhood. Routledge.Melody K. Waring, and Daniel R. Meyer. 2020. “Welfare, Work, and Single Mothers: The Great Recession and Income Packaging Strategies.” Children and Youth Services Review 108:104585.
The U.S. welfare system has been a contentious subject for decades with public perceptions of poverty influencing the social safety net. The derogatory infamous image of the “welfare queen” – an allegedly lazy or irresponsible woman who exploits government programs – demonstrates how racist images of poverty and motherhood directly impacted policy making. This body of work takes a historical perspective on welfare and motherhood to consider how gender and racial stereotypes influence public policies.
- Ange-Marie Hancock. 2004. The Politics of Disgust: The Public Identity of the Welfare Queen. New York: NYU Press.
- Gwendolyn Mink. 2018. The Wages of Motherhood: Inequality in the Welfare State, 1917–1942. Cornell University Press.
- Ellen Reese. 2005. Backlash against Welfare Mothers: Past and Present. Berkeley: University of California Press.
- Theda Skocpol. 1996. Protecting Soldiers and Mothers: The Political Origins of Social Policy in the United States. 1. Aufl., 4. Druck. Harvard: Harvard University Press.
- Joe Soss, Richard C. Fording, and Sanford F. Schram. 2011. Disciplining the Poor: Neoliberal Paternalism and the Persistent Power of Race. Chicago, IL: University of Chicago Press.
Much research directly contradicts the welfare queen trope, showing instead how impoverished families have fallen through the cracks of the welfare system. This work highlights the astounding income inequality in the contemporary United States and the resourcefulness and resiliency of impoverished families and individuals and their struggle to survive on little-to-no resources.
- Stefanie DeLuca, Susan Clampet-Lundquist, and Kathryn Edin. 2016. Coming of Age in the Other America. New York: Russell Sage Foundation.
- Kathryn Edin and H. Luke Shaefer. 2016. $2.00 a Day Living on Almost Nothing in America.
Originally posted on March 16, 2017
The United States and the United Nations have had a closely intertwined relationship since the organization’s founding in 1945. The UN deals with a broad range of issues around the globe, and its widespread influence is often controversial. However, the influence of the United Nation continues to be instrumental in promoting crucial human rights causes, and the reach of its aid is arguably beyond compare. Despite its numerous shortcomings, the UN plays a crucial role in promoting human rights norms across the globe.
Throughout the 1990s in particular, the United Nations took on a central role in the global justice process. It organized and funded international courts following episodes of mass violence, such as the International Criminal Tribunal for Rwanda, and it made indictments for egregious crimes possible for the first time (including the crime of genocide). Sociologists find that the existence of these courts have a global impact in providing justice, and the trials seem to have a positive effect in reducing human rights violations in the long run.
- Kathryn Sikkink. 2011. The Justice Cascade: How Human Rights Prosecutions Change World Politics. New York: Norton.
- Joachim Savelsberg. 2015 Representing Mass Violence: Conflicting Responses to Human Rights Violations in Darfur. Oakland: University of California Press.
The judicial process alone cannot adequately address global human rights issues — humanitarianism and diplomacy also play key roles. The United Nation arguably plays the most dominant global role in these initiatives, with monumental campaigns addressing topics like hunger, refugee needs, and climate change. The UN has been criticized for showcasing Western ideals and not taking into account cultural contexts, such as early endeavors to reduce female genital cutting. However, the UN has made improvements and when programs are approached as an opportunity for partnership and not dominance, the outcomes can be quite positive. For example, the agency has taken great strides in promoting gender equality and access to education.
- Ann Quennerstedt and Mikael Quennerstedt. 2013. “Researching Children’s Rights in Education: Sociology of Childhood Encountering Educational Theory.” British Journal of Sociology of Education. 35(1): 115-132.
- Melanie M. Hughes, Mona Lena Krook, and Pamela Paxton. 2015. “Transnational Women’s Activism and the Global Diffusion of Gender Quotas.” International Studies Quarterly. 59(2): 357-372.
- Elizabeth Heger Boyle. 2002. Female Genital Cutting. Baltimore: Johns Hopkins University Press.
We recently featured new research documenting a broad-based increase in mental health treatment-seeking in the United States. Access to such care remains unequal, however, presenting real and persistent challenges to those in need. Sociologists, and other social scientists, offer important information about these inequalities and the barriers to equitable mental health care.
Over the past few decades there has been growing concern that people are being “overtreated” for mental health issues given increasing rates of mental health treatment and diagnosis in the population. Nevertheless, there are still many people with mental health conditions who are being “undertreated.” Specifically, there are large gaps between the number of people who have a diagnosable disorder and the number of people who actually receive treatment, particularly for serious mental health issues such as schizophrenia or substance abuse disorder.
- Robert Kohn, Shekhar Saxena, Itzhak Levav, and Benedetto Saraceno. 2004. “The Treatment Gap in Mental Health Care.” Bulletin of the World Health Organization 82(11):858–66.
Research in the sociology of mental health has often focused on the stigma around seeking or receiving mental health care, particularly for marginalized racial or ethnic groups. In fact, white men may be the most likely to have negative perceptions of care when compared to other demographic groups, as Ojeda and Bergstresser report. As the stigma related to mental illness decreases overall, additional research is needed to examine how, why, and for whom this stigma persists.
- Biblia S. Cha, Laura E. Enriquez, and Annie Ro. 2019. “Beyond Access: Psychosocial Barriers to Undocumented Students’ Use of Mental Health Services.” Social Science & Medicine 233:193–200.
- Victoria D. Ojeda and Sara M. Bergstresser. 2008. “Gender, Race-Ethnicity, and Psychosocial Barriers to Mental Health Care: An Examination of Perceptions and Attitudes among Adults Reporting Unmet Need.” Journal of Health and Social Behavior 49(3):317–34.
- Alice P. Villatoro and Carol S. Aneshensel. 2014. “Family Influences on the Use of Mental Health Services among African Americans.” Journal of Health and Social Behavior 55(2):161–80.
- Marija Kovandžić, Carolyn Chew-Graham, Joanne Reeve, Suzanne Edwards, Sarah Peters, Dawn Edge, Saadia Aseem, Linda Gask, and Christopher Dowrick. 2011. “Access to Primary Mental Health Care for Hard-to-Reach Groups: From ‘Silent Suffering’ to ‘Making It Work.’” Social Science & Medicine 72(5):763–72.
Access to mental health care is also limited by mental health practitioners and the mental health care system. In a recent experimental audit study, Heather Kugelmass found that patients with less education and black patients were less likely to receive a response when they sought help from a mental health care provider. In addition, Lincoln and colleagues found that patients with lower levels of literacy found it more challenging to navigate the mental health care system, struggling to fill out paperwork and make health-care decisions along with their care provider. Both the structure of mental health care, and the actions of mental health care providers, can create inequality for patients even after they have decided to seek care.
- Heather Kugelmass. 2016. “‘Sorry, I’m Not Accepting New Patients’: An Audit Study of Access to Mental Health Care.” Journal of Health and Social Behavior 57(2):168–83.
- Alisa K. Lincoln,Wallis Adams, Mara Eyllon,Suzanne Garverich, Christopher G. Prener, John Griffith, Michael K. Paasche-Orlow, and Kim Hopper. 2017. “The Double Stigma of Limited Literacy and Mental Illness: Examining Barriers to Recovery and Participation among Public Mental Health Service Users.” Society and Mental Health 7(3):121–41.
As we’ve recently emphasized, more people are accessing mental health care now than ever before. As the stigma around care decreases, and more people are seeking care, it is particularly important to ensure equitable access. By shedding light on how factors like disability, class, and race affect mental health care, social scientists can ultimately play a role in addressing inequities and alleviating mental distress.
As the COVID-19 recession deepens, many of us have been receiving more calls from long-lost friends or relatives selling energy drinks, workout videos, jewelry, or various household goods. In the absence of social insurance policies to soften the pandemic’s devastating toll, more and more Americans desperate for financial stability are turning to multilevel marketing (MLM), also known as direct sales or network marketing to provide for themselves and their loved ones. For decades, MLMs have offered participants flexible hours, a support network of other dedicated sellers, and the tantalizingly elusive promise of getting rich to those facing uncertainty.
But these programs promise more than just an opportunity to flex your entrepreneurial skills. Apart from selling, these multilevel marketing programs offer participants the promise of luxury cars, tropical getaways, and an end to financial squalor for those who work hard enough. But how does this industry work? Social science research points to this decades-old business model’s potential pitfalls for disadvantaged participants.
Business structure
From essential oils to protein powder to plus-sized clothing and just about everything in between, MLMs sell a wide range of consumer goods. Here’s the catch: you can’t buy these items online or in stores. Sellers – “distributors” in direct sales parlance – purchase product in bulk from companies (think Avon, Herbalife, LulaRoe, Plexus) to sell to friends, family, and contacts. While companies profit from these transactions, sellers seldom see these dollars themselves. To profit, these distributors must recruit new team members. The more members – or “downlines” – on their “team,” the higher commission the “upline” – the recruiters – receives. Perhaps unsurprisingly, given the high start-up cost and lack of benefits, research from the AARP suggests that 73 percent of those who participate in MLMs lose or make no money at all, deepening the vulnerability of already disadvantaged participants.
- Nina Bandelj. 2020. “Relational Work in the Economy.” Annual Review of Sociology 46(1):251–72.
- Brian Bloch. 1996. “Multilevel Marketing: What’s the Catch?” Journal of Consumer Marketing 13:18–26.
- Curtis Child. 2021. “How to Sell a Friend: Disinterest as Relational Work in Direct Sales.”Sociological Science 8:1–25.
Direct sales and gender
Since its inception at the turn of the 20th century, the predominantly male traveling sales industry evolved into the female-dominated MLM model we know today. To curb the unsavory reputation itinerant sellers engendered – reputations commonly laced with antisemitic tropes and xenophobic stereotypes – companies began culling vendors from a more acceptable population: middle-class, predominantly white women and, at first, young college students. With companies pledging flexible hours and easy sales to their social circles, this business model took off following WWII. Tupperware revolutionized the way products were sold; instead of door to door sales or sales calls, buyers — mostly unemployed housewives — attended parties filled with product demonstrations and socializing. While social media and the internet have changed the nature of direct marketing, feminized notions of work and domestic responsibility still permeate this market, from the products sold (cleaning products, kitchen supplies) to the emotion-laden bonds forged within teams of distributors. Such MLM opportunities remain attractive, in part, due to the persistence of sex discrimination in employment, and the antiquated expectations that still limit women’s earning potential, self-image, and job prospects.
- Virginia D’Antonio. 2019. “From Tupperware to Scentsy: The Gendered Culture of Women and Direct Sales.” Sociology Compass 13(5):e12692.
- Jamie L. Mullaney, and Janet Hinson Shope. 2012. Paid to Party: Working Time and Emotion in Direct Home Sales. New Brunswick, N.J: Rutgers University Press.
- Kenneth C. C. Kong. 2003. “‘Are You My Friend?’: Negotiating Friendship in Conversations between Network Marketers and Their Prospects.” Language in Society 32(4):487–522.
- Nicole Woolsey Biggart. 1989. Charismatic Capitalism: Direct Selling Organizations in America. Chicago and London: The University of Chicago Press. L. Susan Williams and Michelle Bemiller. 2011., Women at Work: Tupperware, Passion Parties, and Beyond. Boulder and London: Lynne Rienner Publishers.
Charisma and Risk
Much to the chagrin of regulatory agencies, many MLM products have been marketed as “cure-alls” for all manner of maladies and ailments. In April 2020, the FDA publicly chastised seven direct sales companies about misleading claims, arguing their products protected against coronavirus. Alongside these audacious claims, these companies have long used self-empowerment rhetoric to energize distributors and build their following. This charismatic language has drawn often vulnerable populations seeking economic stability and community into the MLM orbit. Research demonstrates how these emotion-laden themes work alongside promises of socioeconomic advancement to make multilevel marketing a promising career path for a wide variety of aspiring entrepreneurs and desperate sellers alike. Instead of offering financial security, MLMs dangle audacious promises and a competitive environment for individuals to pursue prosperity, often with little success.
- Stacie Bosley and Kim K. McKeage. 2015. “Multilevel Marketing Diffusion and the Risk of Pyramid Scheme Activity: The Case of Fortune Hi-Tech Marketing in Montana”. Journal of Public Policy & Marketing. 34(1):84–102.
- John Sparks and Joseph Schenk. 2001. “Explaining the effects of transformational leadership: an investigation of the effects of higher-order motives in multilevel marketing schemes”. Journal of Organizational Behavior. 22(8):849-869.
- Joyce Koe Hwee Nga and Soo Wai Mun. 2011. “The influence of MLM companies and agent attributes on the willingness to undertake multilevel marketing as a career option among youth”. Journal of Research in Interactive Marketing. 5(1): 50-70.
- Nicole Woolsey Biggart, 1989. Charismatic Capitalism: Direct Selling Organizations in America. Chicago and London: The University of Chicago Press. Peter S. Cahn. 2008.“Consuming Class: Multilevel Marketers in Neoliberal Mexico”. Cultural Anthropology.23(3):429-452.
Originally published May 4, 2020
When we talk about work, we often miss a type of work that is crucial to keeping the economy going and arguably more challenging and difficult than ever under conditions of quarantine and social distancing: care work. Care work includes both paid and unpaid services caring for children, the elderly, and those who are sick and disabled, including bathing, cooking, getting groceries, and cleaning.
Sociologists have found that caregiving that happens within families is not always viewed as work, yet it is a critical part of keeping the paid work sector running. Children need to eat and be bathed and clothed. Families need groceries. Houses need to be cleaned. As many schools in the United States are closed and employees are working from home, parents are having to navigate extended caring duties. Globally, women do most of this caring labor, even when they also work outside of the home.
- Paula England. 2005. “Emerging Theories of Care Work.” Annual Review of Sociology 31: 381–399.
- Suzanne Bianchi, Nancy Folbre, and Douglas Wolf. 2012. “Unpaid Care Work.” In N. Folbre (Ed.) For Love and Money: Care Provision in the United States (pp. 40–64). New York: Russell Sage Foundation.
- Shahra Razavi and Silke Staab. 2010. “Underpaid and Overworked: A Cross-national Perspective on Care Workers.” International Labour Review 149: 407–422.
Globally, women do most of this caring labor, even when they also work outside of the home. Historically, wealthy white women were able to escape these caring duties by employing women of color to care for their children and households, from enslaved African Americans to domestic servants. Today people of color, immigrants, and those with little education are overrepresented in care work with the worst job conditions.
- Arlie Hochschild and Anne Machung. 1989. The Second Shift: Working Families and the Revolution at Home. Penguin Random House.
- Evelynn Nakano Glenn. 2010. Forced to Care: Coercion and Caregiving in America. Harvard University Press.
- Mignon Duffy, Amy Armenia, and Clare L. Stacey. 2015. Caring on the Clock: The Complexities and Contradictions of Paid Care Work. Families in Focus. Rutgers University Press.
- Pierrette Hondagneu-Sotelo. 2001. Doméstica: Immigrant Workers Cleaning and Caring in the Shadows of Affluence. University of California Press.
In the past decade, the care work sector has grown substantially in the United States. However, care workers are still paid low wages and receive little to no benefits. In fact, care work wages are stagnant or declining, despite an overall rise in education levels for workers. Thus, many care workers — women especially — find themselves living in poverty.
- Rachel E. Dwyer. 2013. “The Care Economy? Gender, Economic Restructuring, and Job Polarization in the U.S Labor Market.” American Sociological Review 78: 390–416.
- Jennifer Craft Morgan and Brandy Farrar. 2015. “Building Meaningful Career Lattices: Direct Care Workers in Long-term Care.” In M. Duffy, A. Armenia and C. L. Stacey (Eds.), Caring on the Clock: The Complexities and Contradictions of Paid Care Work. Families in Focus (pp. 278–286). Rutgers University Press.
Caring is important for a society to function, yet care work — paid or unpaid — is still undervalued. In this time of COVID-19 where people are renegotiating how to live and work, attention to caring and appreciation for care work is more necessary than ever.
At this very moment, as you read this, you are waiting on something. We all are waiting on something, always. As anthropologist Ghassan Hage wrote, we wait for “an ice cream and for final judgment.” The coronavirus pandemic has illuminated waiting. We waited to hear guidelines from government and health officials. We waited for our stimulus checks. And, now, we wait for our turn to get a vaccination.
A difficult part of waiting is that we often do not know how long we will wait. For example, how long will we wait for a coronavirus vaccine? Research has found the importance of temporal specificity, meaning the presence or absence of a deadline as an assurance of action. A specific timeframe, telling a person when the waiting will end, gives “some degree of control over the situation, through knowledge” (Rotter, 2016).
- Jason Farman, 2018. Delayed Response: The art of waiting from the ancient to the instant world. Yale University Press.
- Ghassan Hage, 2009. Waiting. Melbourne University Press.
- Rebecca Rotter, 2016. Waiting in the asylum determination process: Just an empty interlude?Time & Society, 25(1): 80-101.
- Harold Schweizer, 2008. On Waiting. University of Toronto Quarterly, 74(3): 777-792.
Time is an irreplaceable and finite resource. Waiting can feel like a waste of time. Researchers have observed that, thanks to technology, waiting can be “more than empty time” (Sebald, 2020). Digital media and “speed of connectivity is the antipode to waiting” (Wexler, 2015). Digital connection makes waiting more tolerable.
- Ruth Ayaß, 2014. Using media as involvement shields. Journal of Pragmatics, 72: 5–17.
- Giovanni Gasparini, 1995. On Waiting. Time & Society, 4(1): 29-45.
- Gerd Sebald, 2020. “Loading, please wait:” Temporality and (bodily) presence in mobile digital communication. Time & Society. Online first.
- Mark Wexler, 2015. Re-thinking queue culture: the commodification of thick time. International Journal of Sociology and Social Policy, 35(3/4): 165-181.
While waiting is universal, the experience of waiting is not the same for everyone–and, in fact, waiting is rife with inequalities. Sociologist Barry Schwartz perhaps has done the most to illustrate these inequalities, writing “the distribution of waiting time coincides with the distribution of power” (1974). Pierre Bourdieu (2000) writes that “making people wait” – or “delaying without destroying hope” and “adjourning without totally disappointing” – are primary elements of domination. Ultimately, those who have the power to make others wait demonstrate that their time is more valuable than someone else’s time.
We have seen many things described as “unprecedented” as the year 2020 has steamrolled over many of us. Among them, the pandemic has given the world an unprecedented illustration of U.S. racial inequalities. For example, Black people are more likely to die from COVID-19 infections than are people in any other racial group, and this is true even after controlling for income, housing conditions, and underlying health conditions. Yet not all Americans are able to see the racial inequalities that have been unmasked.
Sociologist and race scholar Eduardo Bonilla-Silva insists that the key to understanding race and racism in the United States is understanding how colorblind ideals shape Americans’ thinking and public discourse. Examples of what Bonillia-Silva calls color-blind racism are phrases such as “We are all in this together” or “Covid is the great equalizer” because they serve to draw attention away from the racial disparities that are otherwise so persistent and pronounced.
Color-blind racism is named after the hypothetical White observer who says they “do not see color” while they, simultaneously, fail to see existing racial inequalities. In other words, colorblind framings mask deep, structural inequalities. People may feel like they are saying unifying things with these tropes, but this sort of “all in this together” messaging serves to hide the structural nature of racism.
Even more, colorblind racism tends to minimize racism itself and, when confronted with racial injustices, constructs and accepts elaborate race-based explanations for racial inequality. For example, within a color-blind racism frame, Latinx workers might be said to be paid less than White workers because they do not work as hard, are unreliable as workers, or are less qualified. And White workers are said to get more raises because they are smarter and work harder. With racial blinders on, anything that results from structural causes is explained by deficiency in the minoritized party, and coincidental superiority in the privileged party. This negates the structural origins of inequality and allows the status quo to continue.
- Eduardo Bonilla-Silva. 2017. Racism without Racists: Color-Blind Racism and the Persistence of Racial Inequality in America. 5th ed. Lanham, MD: Rowman & Littlefield.
- Ashley “Woody” Doane. 2017. “Beyond Color-Blindness: (Re)Theorizing Racial Ideology.” Sociological Perspectives 60(5):975–91.
In terms of the COVID-19 mortality rate, the sometimes spoken explanation (i.e. 1, 2, 3) is that Black people must be weak, prone to illness, or make unhealthy choices in general. That shift in focus, from talking about racial inequality in the mortality rate associated with a virus to, somehow, talking about Black people as deficient, weak, sick, and making poor choices, illustrates how color-blind racism is alive and well amidst this pandemic. Colorblind racism serves as a mask, preventing the public from seeing the structural causes of health disparities experienced by Black people and other people of color.
- Lawrence Bobo and Ryan Smith. 1997. “From Jim Crow Racism to Laissez-Faire Racism: An Essay on the Transformation of Racial Attitudes in America.” Pp.15–42 in Beyond Pluralism, edited by W. Katchin and A. Tyree. Urbana: University of Illinois Press.
- Eduardo Bonilla-Silva. 2020. “Color-Blind Racism in Pandemic Times.” Sociology of Race and Ethnicity July 2020:1-12.
- Karin Mack, Christopher M. Jones, and Michael F. Ballesteros. 2017. “Illicit Drug Use, Illicit Drug Use Disorders, and Drug Overdose Deaths in Metropolitan and Nonmetropolitan Areas—United States.” American Journal of Transplantation 66(19):1–12.
- Eduardo Bonilla-Silva. 1997. “Rethinking Racism: Toward a Structural Interpretation.” American Sociological Review 62(3):465–80.