Tag Archives: user-generated content

facebook, the transumer and liquid capitalism

by nathan jurgenson

Zygmunt_Bauman_by_KubikDuring this “great recession” capitalism might become lighter and more liquid while older and more solidified traditions wash away in the flux of unstable markets (potentially an economic “reboot,” similar to Schumpeter’s notion of capitalism as “creative destruction”). Zygmunt Bauman’s “liquidity” thesis about our late-modern world becoming more fluid seems relevant in light of the “transumer” and “virtual commodities”, both having received recent attention.

The transumer (video) is, in part, one who encounters “stuff” temporarily as opposed to accumulating it permanently. Zipcar, Netflix and others mentioned articulate that for many, especially the young and/or wealthy, the physical amassing of “stuff” is unwanted and instead have begun to rent items people once accumulated. “Stuff”, for many, is decreasingly allowed to solidify on our shelves and in our attics, instead flowing in a more liquid and nimble sense through consumers’ lives.

Another article discusses the rise of “virtual goods” -digital commodities such as gifts on Facebook or weapons on World of Warcraft. Again, the trend is towards “lighter” exchange as opposed to the solid and heavier exchange of physical goods. Microsoft was Bauman’s example of “light capitalism”, producing light products such as software, which is, opposed to heavier items such as automobiles, more changeable and disposable. The proliferation of virtual goods also exemplifies this trend.

facebookGoing further, one might wonder if we are seeing a further lightening towards a “weightless capitalism”. Facebook is valued at $10billion because it merely created a template that is editable by its users. While not completely weightless (because Facebook still needs to maintain servers that host the site and the offices of its programmers), the site approaches a sort of weightless capitalism because it outsources the heavy labor to its users. The site is liquid in that it is not solid and fixed, but rather open to, indeed, dependent on, user input. Because consumers of Facebook (i.e., us) are also producing content and value for the site, we are “prosumers” (producers of that which we consume). Is it the case that “weightless capitalism” is “prosumer capitalism”, and Facebook the paradigmatic case? ~nathan

square-eye32 Virtual Goods May Be a Blip

square-eye32 £1.99 - small The Intersecting Roles of Consumer and Producer: A Critical Perspective on Co-production, Co-creation and Prosumption

By nathan jurgenson

In light of the current “great recession” one might argue that capitalism needs to become lighter and more liquid while old solidified traditions wash away in the flux of unstable markets (potentially a “reboot” of the economy, ala Schumpeter’s notion of capitalism as “creative destruction”). Zygmund Bauman’s “liquidity” thesis about our late-modern world becoming more fluid seems relevant in light of two recent New York Times articles highlighting the “transumer” and “virtual commodities”.

The transumer is one who encounters “stuff” temporarily as opposed to accumulating it permanently. ZipCar, Netflix and others mentioned in the article articulate that for many, especially younger folks, the physical amassing of “stuff” is unwanted and instead have begun to rent items people one once accumulated. “Stuff”, for many, is decreasingly allowed to solidify on our shelves or in our attics, but is instead flowing in a more liquid and nimble sense through consumers’ lives.

Another article discusses the rise of virtual goods, that is, digital commodities such as… Again, the trend is towards “lighter” exchange as opposed to the solid and heavier exchange of physical goods. Microsoft was Bauman’s example of “light capitalism”, producing light products (software, as opposed to automobiles, is more changeable and disposable), and the proliferation of virtual goods also exemplifies this trend.

Going further, one might wonder if we are seeing a further lightening, towards a “weightless capitalism”. Facebook is valued in the billions of dollars because it merely created a template that is editable by its users. While not completely weightless (because Facebook still needs to maintain servers that host the site and the offices of its programmers), the site approaches a sort of weightless capitalism because it outsources the heavy labor to its users. The site is liquid in that it is not solid and fixed, but rather open to, indeed, dependent on, user input. Because consumers of Facebook (i.e., us) are also producing content and value for the site, we are “prosumers” (producers of that which we consume). Therefore it might be the case that “weightless capitalism” is “prosumer capitalism”, and Facebook the paradigmatic case. ~nathan

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prosumers of the world unite

by nathan jurgenson

cable1Lately, we have been doing lots of work, for others. For free.

Millions of users of sites like Facebook and MySpace are clicking away at their profiles, adding detailed information about themselves and others. “We” are uploading content to sites like Flickr, YouTube, the microblogging service Twitter and many others, and our labor creates vast databases about ourselves -what I previously described as a sort of mass exhibitionism.

Facebook’s profit model is built upon an ownership of its user’s labor, specifically, the intimate detail of our lives and self-presentations. This is an example a larger trend of “prosumption,” that is, the simultaneous role of being a producer of what one consumes. In the material world we are doing this more often by scanning and bagging our own groceries, checking ourselves onto planes and into hotels, etc.

The websites mentioned above are part of the user-generated and social turn the Internet has taken in the last few years –what has come to be known as Web 2.0. And prosumption generally, and especially on Web 2.0, is the mechanism by which we become unpaid workers (“crowd sourcing”), producing valuable information for the benefit of businesses. This is the almost endlessly efficient business model of Web 2.0 capitalism.

Karl Marx argued for taking control of the means of production, and on Web 2.0, to some degree, we have. But what remains in the hands of the few, the businesses, is the profit-potential. Facebook’s reach is ever-growing and the company is valued at $15 billion dollars as of 2007, precisely due to the data that users donate to the site.

Perhaps many do not mind giving away their labor because they enjoy the services provided, such as the richly social Facebook platform. However, we should also ask why the personal data of ourselves, that we are producing, does not belong to us? Given the successes of non-profit/open source software and applications (e.g., Linux, Firefox, etc), shouldn’t we be calling for a non-profit/open source social networking platform (i.e., an open source Facebook-like platform) where businesses do not own the highly personal data about ourselves and our socializing? What other ways can we think of that removes the link between our data (and labor) and corporate profit? ~nathan

square-eye32 Read More: Facebook Aims to Extend Its Reach Across the Web

 

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Social Movements and New Media

the (post-structural) new-media digital-divide

by nathan jurgenson

A major study (.pdf) on the way teens use social networking sites suggests that,

“…their participation is giving them the technological skills and literacy they need to succeed in the contemporary world. They’re learning how to get along with others, how to manage a public identity, how to create a home page.” [quote is from this article's coverage]

bemowo_library_internetParents can no longer view MySpace as just a waste of time. In fact, so important are the skills being learned that we might hypothesize a new sort of habit-based digital divide taking shape.

Typically, the “digital divide” refers to physical access (access to the Internet, cell phones, etc), and this remains a crucial issue. However, as access becomes more diffuse, we can put forward another important non-material digital divide: between those who have and those who have not learned the important skills of social networking and online content production.

Pierre Bourdieu describes in his book Distinction how things like skills, habits and tastes are often learned outside of the education system. That is, those habits that the upper class learn that reproduce their status as the upper class are not simply the product of access to education but are also learned more informally. Similarly, in the case of the Internet, a different sort of digital divide could be based on computer usage behaviors that have little to do with material access. Much like the rest of the social world, adolescents are learning the skills online essential for future success, and they are learning these skills unequally. Who will best be able to utilize new media to build social capital? Who will not?

This reformulated non-material digital divide will be a split between those who just consume Internet content and those who both produce and consume content (the prosumers). It will be between those who experience the Internet in a solitary way and those who effectively network. [On a global scale, this is already playing out]

Do we conclude on the side of Bourdieu that the democratizing potential of the Internet could be usurped by the interest of the upper class in making itself distinct in its usage, thus perpetuating its status? Or should we see the Internet as a tool that will be used creatively to blur class distinction? Will class even be the primary factor for this non-material digital divide? ~nathan

square-eye32 Read More: The New York Times: Teenager’s Internet Socializing Not a Bad Thing

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The Digital Divide: The Special Case of Gender