labor

One of Amazon’s many revenue streams is a virtual labor marketplace called MTurk. It’s a platform for businesses to hire inexpensive, on-demand labor for simple ‘microtasks’ that resist automation for one reason or another. If a company needs data double-checked, images labeled, or surveys filled out, they can use the marketplace to offer per-task work to anyone willing to accept it. MTurk is short for Mechanical Turk, a reference to a famous hoax: an automaton which played chess but concealed a human making the moves.

The name is thus tongue-in-cheek, and in a telling way; MTurk is a much-celebrated innovation that relies on human work taking place out of sight and out of mind. Businesses taking advantage of its extremely low costs are perhaps encouraged to forget or ignore the fact that humans are doing these rote tasks, often for pennies.

Jeff Bezos has described the microtasks of MTurk workers as “artificial artificial intelligence;” the norm being imitated is therefore that of machinery: efficient, cheap, standing in reserve, silent and obedient. MTurk calls its job offerings “Human Intelligence Tasks” as additional indication that simple, repetitive tasks requiring human intelligence are unusual in today’s workflows. The suggestion is that machines should be able to do these things, that it is only a matter of time until they can. In some cases, the MTurk workers are in fact labelling data for machine learning, and thus enabling the automation of their own work. more...

Rihanna - Work

Part 1: Work, Work, Work, Work, Work, Work

Running short on money and in desperate need of luxuries like health insurance, food, and booze I scoured the Internet for part time jobs. My primary source of income, as a dissertation fellow, pays a small stipend (nowhere near enough to live on in any city, much less a major one) and affords no benefits. And so, pockets empty, I began my search. My first stop was H-Net, though I wasn’t holding out much hope for a well-paid, part-time, quick-hire. After about 5 minutes I gave up and transitioned to Idealist and Indeed, looking for any jobs that might be intellectually stimulating, somewhat ethical, or at least tangentially related to my interests. Forty-five minutes later I was depressed on Craigslist.

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Vilem Flusser’s work is still rather obscure in English language academic circles. Only a handful of major works from the media philosopher have been translated from his native German or adopted Portugese, and even that was only in the past two decades, well after his death in a car accident in 1991. While teaching MFA students, I found Flusser’s The Shape of Things, a collection of essays on design, to be extremely helpful when seeking to define some basic terms (for instance, the word “design” itself). But in my own work considering our technologically mediated world, I found 1983’s Towards of Philosophy of Photography a critical read.

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Academia is in the midst of a labor crisis. With two-thirds of instructional faculty made up of contingent workers (i.e., adjuncts) a critical mass of dissatisfied—and often hungry— advocates are joining together to decry the unacceptable working conditions within historically sacred institutions of higher education. And with new adjunct unions forming regularly, the movement is taking on undeniable prevalence.

But it is more than just a growing quantity of under-paid, over-burdened, college educators that has fostered a national movement, it is also the availability of digitally mediated platforms through which these workers can connect, aggregate data, and share personal and collective stories with a larger public. That is, digital media has been instrumental in creating this particular counter-public.

Contemporary social movements are inevitably augmented, with digital and physical inextricably tied. In the case of adjuncts, however, digital media plays an especially crucial role. Of course I can only engage in informed speculation, but I don’t believe the adjunct movement would be a movement at all (or at least not much of one) without Internet technologies. This has to do with the material and social realities of contingent labor within higher-ed. more...

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___With the Lilly Allen “Hard Out Here” video blowing up teh interwebs this week, I wanted to briefly revisit and expand on my earlier piece on “trolling as the new Love & Theft.” You can read it here. In particular, I want to expand my argument there in the direction of a conversation Nathan and I were having Tuesday over Twitter. We were talking about the idea of “coincidental consumption.” There Nathan defined it as a “passive byproduct of the sharing economy.” I don’t think it’s entirely passive..or active–it’s a both/neither case, as I see it. Coincidental consumption requires activity, input, and attention; it’s just that all these are indirect, or, if direct, momentary digressions. It’s a co-incidental consumption: it happens together with the primary mode of attention and address, but as a secondary or tertiary (and so on) concern.

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The semantics of Silicon Valley Capitalism are precise, measured, and designed to undermine preexisting definitions of the things such capitalists seek to exploit. It is no coincidence that digital connections are often called “friends,” even though the terms “friend” and “Facebook friend” have very different meanings. And then there is “social,” a Silicon Valley shorthand term for “sharing digital information” that bears little resemblance to the word “social” as we’ve traditionally used it. From “Living Social” to “making music social,” “social media” companies use friendly old words to spin new modes of interaction into concepts more comfortable and familiar. It is easier to swallow massive changes to interpersonal norms, expectations, and behaviors when such shifts are repackaged and presented as the delightful idea of being “social” with “friends.”

But is this “social” so social? Yes and no and not quite. To elaborate, we propose a distinction: “Social” versus “social,” in which the capital-S “Social” refers not to the conventional notion of social but specifically to Silicon-Valley-Social. The point is, simply, that when Silicon Valley entrepreneurs say “social,” they mean only a specific slice of human sociality. more...

I’m posting to get some feedback on my initial thoughts in preparation for my chapter in a forthcoming gamification reader. I’d appreciated your thoughts and comments here or @pjrey.

My former prof Patricia Hill Collins taught me to begin inquiry into any new phenomenon with a simple question: Who benefits? And this, I am suggesting, is the approach we must take to the Silicon Valley buzzword du jure: “gamification.” Why does this idea now command so much attention that we feel compelled to write a book on it? Does a typical person really find aspects of his or her life becoming more gamelike? And, who is promoting all this talk of gamification, anyway?

It’s telling that conferences like “For the Win: Serious Gamification” or “The Gamification of Everything – convergence conversation” are taking place in business (and not, say, sociology) departments or being run by CEOs and investment consultants. The Gamification Summit invites attendees to “tap into the latest and hottest business trend.” Searching Forbes turns up far more articles (156) discussing gamification than the New York Times (34) or even Wired (45). All this makes TIME contributor Gary Belsky seems a bit behind the time when he predicts “gamification with soon rule the business world.” In short, gamification is promoted and championed—not by game designers, those interested in game studies, sociologists of labor/play, or even computer-human interaction researchers—but by business folks. And, given that the market for videogames is already worth greater than $25 billion, it shouldn’t come as a surprise that business folk are looking for new growth areas in gaming.

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Screenshot of 50shades.com in 2010.

When the novel Fifty Shades of Grey was published, it sparked a wide range of slightly frothy responses, from the (shocking!) truth about its history as Twilight AU (Alternate Universe) fanfiction to the (even more shocking!) indication that many women like to read erotic fiction and that sometimes that erotica can get pretty kinky. Much of the press coverage that paid attention to the fandom aspect of the story focused on the copyright issues inherent in fanfiction and other transformative works, which is still up for some debate —  and which, thanks to Fifty Shades, will likely continue to be debated into the foreseeable future.

To the extent that people seem willing to own that there might be something ethically amiss with the publication and subsequent success of Fifty Shades, the copyright issues seem, again, to be the primary focus. These rest not only with the fact that Fifty Shades began life as a work of freely available fanfiction and was then “pulled to publish” (removed and altered) — this is not an entirely uncommon phenomenon in publishing or in fandom, though opinions regarding its integrity as a practice vary somewhat in both spheres — but with the extent to which Fifty Shades appears to be different from its fandom incarnation. Which is to say, hardly at all, as the book blog Dear Author demonstrated.

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Tomorrow’s initial public offering of Facebook stock has both business and tech commentators chattering away (though, in most mainstream publications, there isn’t meaningful distinction between the two). Technology coverage is too often reduced to the business of technology. Consider the top four tech headlines on the New York Times site today: “Long Odds on a Big Facebook Payday,” “Ahead of Facebook I.P.O., a Skeptical Madison Ave.,” “Spotify Deal Would Value Company at $4 Billion, “Pinterest Raises $100 Million.”

Buried in the all the personal investing advice, some interesting quesitons are being raised. For example: How can a company with few employees and so little material infrastructure generate so much value? What is it that Facebook actually produces? Is an economy based in immaterial products and services sustainable (especially given that it’s profitability is largely dependent on it’s ability to drive additional consumption in other sectors through advertising)?

But there are also a lot of questions that aren’t being asked—the kinds of culturally significant questions that business folks and economists aren’t (though perhaps should be) interested in. Here, I want ask one such question: Will Facebook’s transition to a public corporation change the way users perceive their participation on the site? While I can only speculate about how this institutional change will effect users, I want offer a few reasons I think Facebook’s IPO may cause users to see themselves in more of an explicit work-like relationship with Facebook (based on rationalistic principles of minimizing cost and maximizing gain) and less a part of some sort of non-rationalized gift economy (based on principles of sharing and reciprocity). I should be clear, here, that I am talking about users’ relationship to the platform, not their relationships with each other. Users are, of course, primarily motivated to use the platform because of their relationships with other users; however, as recent privacy debates have illustrated, a user’s perceptions of Facebook are important in determining how users use the platform and whether they use it at all. more...

This is the full Augmented Activism essay. The two parts provide prescriptive tactics for how to incorporate technology in activist work. Part 1 was originally posted here and part 2 was here.

Part 1

Academics usually do not talk about “tactics.” There are theories, methods, critiques, but we -as professionals-rarely feel comfortable advocating for something as unstable or open to interpretation as a tactic. In the latest edition of the Science, Technology, and Human Values (The flagship journal for Society for Social Studies of Science) three authors threw caution to the wind and published the paper “Postcolonial Computing: A Tactical Survey” [over-priced subscription required]. While the content of the paper is excellent, what excited me the most was their decision to describe their new “bag of tools” as a set of tactics. Kavita Philip, Lilly Irani, and Paul Dourish take a moment in their conclusion to reflect on their decision:

We call our results tactics, rather than methodologies, strategies, or universal guarantors of truth. Tactics lead not to the true or final design solution but to the contingent and collaborative construction of other narratives. These other narratives remain partial and approximate, but they are irrevocably opened up to problematization. more...