flexible working policies

R/DV/RS via Flickr. https://flic.kr/p/P22Ry
R/DV/RS via Flickr.

“Work-family balance” is a phrase that many of us are all too familiar with, and competition between workplace and family demands are a “given” for many people, but particularly for parents. Flexibility is key—and it’s a luxury that many workers don’t have when office culture and workplace norms prioritize “work” over “family” in self-presentation and conduct.

Research by U of MN sociologist Phyllis Moen and MIT sociologist Erin Kelly, whose work with five coauthors was published in the most recent issue of the American Sociological Review, shows how consciously changing such workplace culture is a win for families and offices, as explored in a New York Times article by Claire Cain Miller.

Miller describes how the team’s innovative experiment simulated a new type of workplace culture for those in the experimental group, while it was business as usual for the control group:

Workers in the experimental group were told they could work wherever, and whenever, they chose so long as projects were completed on time and goals were met; the new emphasis would be on results rather than on the number of hours spent in the office. Managers were trained to be supportive of their employees’ personal issues and were formally encouraged to open up about their own priorities outside work—an ill parent, or a child wanting her mom to watch her soccer games. Managers were given iPods that buzzed twice a day to remind them to think about the various ways they could support their employees as they managed their jobs and home lives.

In the study, both the experimental employees and their children were sleeping better than those in the control group. Employers might also be interested to know that retention rates and desire-to-stay were higher in the experimental group.

Though having management and bosses openly discuss and respect the struggles of work-family balance goes against the grain of office norms, this research shows that these boundaries aren’t doing anyone favors. Shifting toward a conceptualization of this dynamic with vocabularies like “work family fit”—which doesn’t treat work and family as competitors in a zero-sum-game—could help workers and companies alike.

Photo by @Saigon via flickr.com
Photo by @Saigon via flickr.com

In the age-old struggle to “have it all,” many of us try to squeeze extra hours out of each day in order to accommodate all of our work and family responsibilities. In the past this discussion has revolved around female workers, those who juggle full-time work, parental duties, and the domestic chores of the “second shift.” However, as the nature of work changes – becoming more precarious at the same time more demanding – this struggle for work-life balance extends to workers of all genders, ages, and social classes.

In a recent Huffington Post blog, sociologists Erin Kelly and Phyllis Moen discuss this very challenge, asserting,

The root problem, of course, isn’t that employees have family or personal commitments. The root problem is the rigid conventions of work that assume work must occur at certain times and places and that mistakenly gauge productivity by the number of hours spent at work.

Kelly and Moen research flexible working policies that can dramatically shift the very nature of work in order for this balance to be more attainable. They have found that the most effective flexible policies are those that are available to all workers, rather than perhaps mothers or specific individuals and that are collectively implemented with both employees and managers sharing control.

To move beyond decades of discussing work-life balance to meaningful change, employers need to shift from one-off accommodations. It’s time to make working efficiently, creatively, sustainably and flexibly the new norm.

These policies, such as remote work and varied hours, benefit organizations as well as employees. With these flexible policies, employees are not only more healthy and less stressed but also are more likely to work hard to keep their jobs.