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Photo by The Preiser Project, Flickr CC

While political unrest in the United States and in the Middle East may look very different on the surface, social media plays a key role in both contexts. In an article published by MIT Technology Review, Zeynep Tufekci uses her research on political upheaval and social media to show how digital connectivity can enable large-scale movements — like the one in Egypt that ousted an autocratic leader during the Arab Spring — but also has a “dark side” that includes things like online infighting among activists. 

Tufekci’s research further illustrates how traditional gatekeepers including mainstream media and NGOs have been removed from their positions of power by the swift rise of new, digital gatekeepers like Google, Facebook and Twitter. Politicians including Barack Obama and Donald Trump have used digital connectivity to bypass mainstream media and reach the public directly. While digital connectivity is useful to coordinate protests and create social communities, it can also polarize opinions — as was the case with Russian operatives who created fake local media brands and published polarizing content on social media during the 2016 presidential campaigns in the United States. Tufecki argues that social media is a double-edged sword: Both an instrument for spreading democracy and as a weapon that attacks it. Tufekci’s forward-looking proposition in the face of this reality is:

The way forward is not to cultivate nostalgia for the old-world information gatekeepers or for the idealism of the Arab Spring. It’s to figure out how our institutions, our checks and balances, and our societal safeguards should function in the 21st century — not just for digital technologies but for politics and the economy in general. This responsibility isn’t on Russia, or solely on Facebook or Google or Twitter. It’s on us.

Photo by woodleywonderworks, Flickr CC
Photo by woodleywonderworks, Flickr CC

Social media continues to be a pioneer of new social trends and reshaping society through its ability to connect individuals across cultures and geographies. One of the latest trends involves the process of mourning through social media.

University of Washington recently covered Nina Cesare and Jennifer Branstad‘s new research, presented for the first time at this summer’s annual sociology meetings, that finds that people who use Twitter to mourn a death do so more publicly than compared to other social media sites, like Facebook, where mourning is more private. They explain,

“While posts about death on Facebook, for example, tend to be more personal and involve people who knew the deceased … Twitter users may not know the dead person, tend to tweet both personal and general comments about the deceased, and sometimes tie the death to broader social issues — for example, mental illness or suicide.”

The researchers describe this change as an opening up of the public conversation surrounding death and mourning and an expansion of the “inner circle” that typically mourns the death of a loved one. Cesare explains,

“…I think the ability of Twitter to open the mourning community outside of the intimate sphere is a big contribution, and creating this space where people can come together and talk about death is something new.”

Facebook Apps on Tablet

In mid-January, the Facebook Data Team took a moment to reflect on social networking.  Rightly so, they noted, “Social networking technologies like Facebook let us connect to hundreds, even thousands of people — and have fundamentally changed how people get their information.”

In order to better understand how we use the social network that is Facebook, several members of the Facebook Team conducted a study in 2010.  Contrary to those who claim that Facebook is an echo chamber (in other words, those who claim people only consume and share information with likeminded close friends), they found that the vast majority of information comes from contacts people interact with infrequently.

To contextualize their findings, Facebook turned to the well-known work of Mark Granovetter.

Economic sociologist Mark Granovetter was one of the first to popularize the use of social networks in understanding the spread of information.  In his seminal 1973 paper, The Strength of Weak Ties, Granovetter found that surprisingly, people are more likely to acquire jobs that they learned about through individuals they interact with infrequently rather than their close personal contacts. 

Similarly, the Facebook Team found that information shared by a person’s weak ties had a greater potential to expose their friends to information they would not have otherwise discovered.  Ultimately, they concluded that weak ties are driving information on Facebook.  To read more about how they reached this conclusion, check out the article “Rethinking Information Diversity in Networks” on the Facebook Data Team’s page.

RIP Steve JobsThough Facebook has been known to waste your time, Sociologist Hui-Tzu Grace Chou’s research found that it might also make you sad. Chou and Nicholas Edge interviewed 425 students, asking them whether they agreed on statements like “Many of my friends have a better life than me” or “Life is fair.”  They also asked them questions about their Facebook usage, according to an article on ABC News.

After controlling for gender, race, religion, and relationship status, the scholars found that the more time students spent on Facebook, the more they thought others were happier and had better lives than they did.

 Facebook photos generally depict smiling, cheerful people having good times, conveying a sense of happiness. Of course everyone likes to smile for the camera, so that good cheer may be inflated or false. As others view the photos, they may believe this conveyed sense of  intense happiness is real, making them think that their friends are much happier than they are.

As Chou noted, “We’re not aware of the bias we have… On Facebook we present ourselves at our best. People are affected and they don’t realize it.”

I ♥ facebookWith over 800 million active users, Facebook must be affecting our relationships—some even wonder if acquiring hundreds, even thousands, of online companions is helping or hindering our “real life” connections to others. It’s no surprise that new research on this topic by Cornell sociologist Matthew Brashears is making a splash in media outlets from ABC News to The Times of India and The Telegraph. Brashears work asks, even in this hyper-connected world, do we have as many close friends as we think we do?

In short: no. According to Brashears’ longitudinal research (which looked at over 2,000 adults from 1985 to 2010 and was published in the journal Social Networks), the average number of close friends—people with whom respondents said they’d discussed important matters with during the past six months—most of us report is two. Just 25 years ago, the average was closer to three. Brashears is quick to point out that we’re not becoming asocial. He thinks we’re getting better at being careful in selecting our confidants. Perhaps we now favor a smaller, tighter network for our true support system even while we enjoy more casual, diffuse online networks.

ABC News went a bit further to ask whether Facebook was actually to blame for this culling of comrades. The news outlet turned to a Pew Research Center report written by another sociologist, Keith Hampton of the Annenberg School for Communication at the University of Pennsylvania. Hampton took a rosier view in a blog post on the subject:

Internet users in general, but Facebook users even more so, have more close relationships than other people. Facebook users get more overall social support, and in particular they report more emotional support and companionship than other people.

Different networks, we know, fulfill different needs. Facebook reports that its average user has 130 friends—as of this writing, there’s just no separate category for “real friends.”